- GMFJ Reference
125847
- Wages
£4.60 p/h
- Hours
35.00 per week
- Date Posted
12/02/2021
- Start Date
08/03/2021
- Approx. Duration
16 months
- Location
Southampton
- Status
Now Taking Applications
- Sector
IT
- Opportunity Type
Advanced Level 3
- Employer
Century IT Services
Description
Intequal, in partnership with the Microsoft Apprenticeship Programme are currently recruiting for an energetic individual to join a fantastic company as an IT Support Technician Apprentice. This is a great opportunity to earn while you learn and gain on the job experience to kickstart your career in IT.
As a Microsoft Infrastructure Technician Apprentice your main roles and responsibilities will include:
Remotely monitoring IT systems, identifying and diagnosing faults
Speaking to customers on the telephone and via email
Logging calls for incidents and problems
Problem solving on IT related incidents and problems
Monitoring of the IT email inbox and allocation of tasks
Repairing of I.T hardware, reinstalling operating systems and software
Commissioning of IT and associated equipment
Provide support to other members of the IT team
Learning and becoming proficient with an industry standard proactive monitoring software
Learning and becoming proficient in Support Desk IT Systems
Learning about different computers and IT Systems
Throughout the duration of the apprenticeship, you will receive Microsoft training and accreditation through blended learning. This combines online technical training within a virtual classroom, as well as real-world and practical experience with your employer. The certifications you gain are highly respected and globally recognised. The skills, knowledge and experience you will gain whilst on the programme are invaluable, giving you the best possible start in your professional career within the IT industry.
About the Company
Our client provides a wide range of IT services including proactive IT monitoring, automated patching, reactive IT support contracts and IT maintenance services, including IT network Installation and IT support, from their base in Hampshire using the very latest technology. They provide managed IT support concerning everything from email hosting and office telephone system installation to cloud managed anti-virus, email encryption, and spam filter software. They deliver tailored IT support, network installation and maintenance services for businesses in Southampton, Winchester, Portsmouth and Eastleigh. Their helpdesk works as a natural extension of a business wherever they are across Southampton, Winchester, Portsmouth and Eastleigh.
For more information about this vacancy please contact Intequal on 07538512264 (Ref ID: 125847)
You will be a good team player who is able to work of your own initiative. You will have excellent communication skills (both written and spoken) and will possess excellent time-keeping skills.
To be considered for this role, you ideally will hold a C/4 grade in both GCSE or equivalent Maths & English, and in three or four other subjects at least. You should have a GCSE, BTEC or A Level in ICT or at least hands-on experience with the workings of computers and IT.
You will be enrolled on to the award-winning Microsoft Partner Apprenticeship Programme. You will work towards gaining skills across a variety of technical areas including MTA Cloud Fundamentals and MTA Network Fundamentals, these are globally recognised certifications, you will also gain a City and Guilds Diploma in Coding and logic and mobile and operating systems. This will also extend to business processes and project management.
The company require a bright, enthusiastic and hardworking individual with the ability to show empathy, a genuine desire to learn and to build a career in technology. The company are looking for someone with a positive, highly self-motivating, can-do attitude and who isn't afraid to ask questions.
This is a massive opportunity for the right individual who is looking for a career in IT, and there is the potential for a full-time role upon completion of the apprenticeship programme.