Industries

business and administration

Apprenticeships, Degree Apprenticeships and Work Experience

Business & Administration


From accounting and finance to project management and marketing, a career in Business and Administration is ideal for exploring all facets of the workplace. You’ll be entrusted with taking responsibility for the smooth running of the day-to-day operations of the organisation at all levels and enabling the business to prosper.

Industry Summary

Business Administration is an industry that involves a lot more than you think; it isn’t all about dealing with the paperwork! You’ll be assisting the company in their daily operations to ensure the that the organisation reaches all of their goals; so there could be a lot of responsibility on your shoulders if you’re up to the cut.

Without business administrators, meetings would be missed, information would be impossible to find, and businesses would be less productive. Business administration is ideal if you’re looking for great progression, with management roles often in the pipeline. To achieve your career goals, you’ll just have to show that you’re punctual, have high attention to detail and are responsible!

A career in business administration appeals to so many people because it can encompass almost anything! It is an ideal opportunity if you have a certain organisation you wish to work for, or a department that interests you, with plenty of flexible opportunities for progression in a company. It is also very accommodating when it comes to areas you’d like to focus on – every role varies so much!

If you choose to work in business administration, it is likely that you’ll be hands-on with lots of different projects. This means that a lot of your tasks could change, and you may not know what new responsibilities could come around the corner. Some common responsibilities in business and administration roles include:

  • Planning, organizing, and leading duties of your department
  • Overseeing staff members
  • Assisting in financial aspects of the business
  • Handling required reporting and data-entry
  • Hiring new employees
  • Working as a team leader

 

What options can I take for a career in business and administration?

 

Work Experience

Work experience in business administration is highly recommended as the roles can be quite competitive in larger organisations. However, there are also hundreds of opportunities across the UK in smaller companies. It’s a great idea to get work experience if you would like to work in this sector as it will show employers that you are interested in that role, and that you can be punctual, responsible and an effective administrator. It’ll also allow you to judge how well you enjoy the position as a potential future career.

Unsure about what a work placement could involve? You should’ve asked!

 

Apprenticeships

As an apprentice in business administration, you’ll work alongside experienced professionals while studying towards a qualification – all while being paid! You’ll have the opportunity to learn the ropes from the inside with the support of your manager and mentor and gain precious feedback on how to improve. You’ll also have the chance to apply what academic knowledge you’ve gathered in the workplace and further develop your understanding of the subject and really refine your skills. A business admin apprenticeship could be the dream opportunity for you to start your career!

  • Level 3 – Business Administrator
  • Level 3 – Leisure Duty Manager
  • Level 3 – Team Leader or Supervisor
  • Level 4 – Associate Project Manager
  • Level 4 – Data Analyst
  • Level 5 – HR Consultant
  • Level 6 – Chartered Manager
  • Level 6 – B2B Sales Professional

Want to know what apprenticeships are all about? We have you covered!

 

Degree Apprenticeship

If you believe this sector is right for you, a business administration degree apprenticeship is definitely something you should consider, and there’s a number of opportunities out there. A degree apprenticeship combines every option to enter the workplace – not only will you gain the same experience as if you were a ‘normal’ employee, but you’ll also gain a degree whilst you work. This all comes with the benefit of no tuition fees and a paid salary.

  • Level 6 – Business Leadership and Management (degree)

Is a degree apprenticeship up your street? We’ll help you know!

 

University

You may choose to get a degree in business administration to start your career. This is a great option is you’d like to learn all the theoretical knowledge behind an organisation and put it into practise when you get your first job. You’ll also be able to choose the units that you’d rather specialise in and there are opportunities to spend a year in industry too! This is recommended to ensure that you have the work experience desired by many employers. These are some business administration degrees that are available:

  • Business Administration BSc (Hons)
  • Business Administration BA (Hons)
  • Business Administration BBA (Hons)

In business administration, there are also opportunities to complete a combined or joint honours degree where you can study multiple subjects and specialise more broadly:

  • Business Administration and Management BA (hons)
  • Business Management and Tourism BSc (Hons)
  • Business Administration and Marketing BA (Hons)
  • Business Administration and HR BA (Hons)
  • International Management and Business Administration BA (Hons)

Want to find out what University could offer you? We have your back!

 

Graduate Jobs

Graduates can generally enter business and administration in one of three ways. The first is through a graduate training scheme; the second, by joining an organisation in an administrative capacity and working your way up; and the last, by training in a specific function (such as human resources, finance, marketing or sales) and then moving into a specialist role. You can often apply to these graduate training schemes during your final or penultimate year at university, but if you already have your degree why not check out some graduate opportunities.

If you don’t want to go into work just yet, why not think about some postgraduate options. There are opportunities to undertake a master’s degree in a range of business and administrational areas, as well as the chance to complete a level 7 degree apprenticeship in Senior Leadership accredited by the Chartered Manager Institute.

Want to know what graduate jobs are all about? We can help!

 

Other routes

There is nothing stopping you from going straight into a role in business and administration. Although many employers will be looking for people with appropriate qualifications or experience, some employers employ school leavers or people with few or no qualifications to work with them. It is an ideal opportunity if you’re keen to get straight into the workplace, but you should still consider getting qualifications to improve your future career prospects. 

Start your search for your career in business and administration

Career Progression, Discover Your Future

Chief executives and senior officials

Work Description

This unit group includes those who head large enterprises and organisations. They plan, direct and co-ordinate, with directors and managers, the resources necessary for the various functions and specialist activities of these enterprises and organisations. The chief executives of hospitals will be classified in this unit group. Senior officials in national government direct the operations of government departments. Senior officials in local government participate in the implementation of local government policies and ensure that legal, statutory and other provisions concerning the running of a local authority are observed. Senior officials of special interest organisations ensure that legal, statutory and other regulations concerning the running of trade associations, employers’ associations, learned societies, trades unions, charitable organisations and similar bodies are observed. Chief executives and senior officials also act as representatives of the organisations concerned for the purposes of high level consultation and negotiation.

Qualification

Entry may be by appointment or internal promotion, as appropriate, and is usually based on relevant experience although candidates may also require academic qualifications for some posts.

Job Tasks

analyses economic, social, legal and other data, and plans, formulates and directs at strategic level the operation of a company or organisation; consults with subordinates to formulate, implement and review company/organisation policy, authorises funding for policy implementation programmes and institutes reporting, auditing and control systems; prepares, or arranges for the preparation of, reports, budgets, forecasts or other information; plans and controls the allocation of resources and the selection of senior staff; evaluates government/local authority departmental activities, discusses problems with government/local authority officials and administrators and formulates departmental policy; negotiates and monitors contracted out services provided to the local authority by the private sector; studies and acts upon any legislation that may affect the local authority; stimulates public interest by providing publicity, giving lectures and interviews and organising appeals for a variety of causes; directs or undertakes the preparation, publication and dissemination of reports and other information of interest to members and other interested parties. analyses economic, social, legal and other data, and plans, formulates and directs at strategic level the operation of a company or organisation; consults with subordinates to formulate, implement and review company/organisation policy, authorises funding for policy implementation programmes and institutes reporting, auditing and control systems; prepares, or arranges for the preparation of, reports, budgets, forecasts or other information; plans and controls the allocation of resources and the selection of senior staff; evaluates government/local authority departmental activities, discusses problems with government/local authority officials and administrators and formulates departmental policy; negotiates and monitors contracted out services provided to the local authority by the private sector; studies and acts upon any legislation that may affect the local authority; stimulates public interest by providing publicity, giving lectures and interviews and organising appeals for a variety of causes; directs or undertakes the preparation, publication and dissemination of reports and other information of interest to members and other interested parties. analyses economic, social, legal and other data, and plans, formulates and directs at strategic level the operation of a company or organisation; consults with subordinates to formulate, implement and review company/organisation policy, authorises funding for policy implementation programmes and institutes reporting, auditing and control systems; prepares, or arranges for the preparation of, reports, budgets, forecasts or other information; plans and controls the allocation of resources and the selection of senior staff; evaluates government/local authority departmental activities, discusses problems with government/local authority officials and administrators and formulates departmental policy; negotiates and monitors contracted out services provided to the local authority by the private sector; studies and acts upon any legislation that may affect the local authority; stimulates public interest by providing publicity, giving lectures and interviews and organising appeals for a variety of causes; directs or undertakes the preparation, publication and dissemination of reports and other information of interest to members and other interested parties.

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Ambassador Band 0 Band 1B Band 1C Chairman, company Chairman Chairman Clerk to the commissioners Commissioner Diplomat Director, deputy Director, group Director Director Executive, chief Executive, chief Executive, chief Executive, chief Executive, chief Grade 1 Grade 1 Grade 2 Grade 2 Grade 3 Grade 3 Grade 4 Grade 5 Grade 5 Inspector of Constabulary Keeper of the Signet Officer, executive, chief Officer, medical, chief President, company President, vice President Secretary, assistant Secretary, command Secretary, deputy Secretary, first Secretary, parliamentary Secretary, permanent Secretary, private, parliamentary Secretary, second Secretary, under Servant, civil Servant, civil 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Elected officers and representatives

Work Description

Elected representatives in national government formulate and ratify legislation and government policy, act as elected representatives in Parliament, European Parliament, Regional Parliaments or Assemblies, and as representatives of the government and its executive. Elected officers in local government act as representatives in the local authority and participate in the formulation, ratification and implementation of local government policies.

Qualification

Entry is by election.

Job Tasks

represents constituency within the legislature and advises and assists constituents on a variety of issues; acts as a Party representative within the constituency; participates in debates and votes on legislative and other matters; holds positions on parliamentary or local government committees; tables questions to ministers and introduces proposals for government action; recommends or reviews potential policy or legislative change, and offers advice and opinions on current policy; advises on the interpretation and implementation of policy decisions, acts and regulations; studies and acts upon any legislation that may affect the local authority.

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AM Councillor MEP MLA MP MSP Member, assembly Member of European Parliament Member of Northern Ireland Assembly Member of Parliament Member of Scottish Parliament Member of the Legislative Assembly Minister Secretary of state 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Financial managers and directors

Work Description

Financial managers and directors plan, organise, direct and co-ordinate financial information and advise on company financial policy.

Qualification

There are no pre-set entry standards, although entry is most common with a relevant degree or equivalent qualification. Professional qualifications are available and are required for certain posts.

Job Tasks

participates in the formulation of strategic and long-term business plans, assesses the implications for the organisation financial mechanisms and oversees their implementation; plans external and internal audit programmes, arranges for the collection and analysis of accounting, budgetary and related information, and manages the company’s financial systems; determines staffing levels appropriate for accounting activities; assesses and advises on factors affecting business performance.

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ACIS Banker, international Banker, investment Banker, merchant Banker Chamberlain, burgh Chamberlain, city Director, finance Director, financial Director and Secretary Director of finance FCIS Manager, assessment, credit Manager, branch Manager, branch Manager, collateral Manager, development, agency Manager, exchange, foreign Manager, finance Manager, financial Manager, market, money Manager, markets Manager, operations Manager, planning, capital Manager, practice, insolvency Manager, purchase, hire Manager, systems, financial Manager, treasury Manager Manager Manager Manager Manager Manager Manager Officer, operating, chief Principal Registrar, company Registrar Registrar of stock Registrar of stocks and bonds Secretary, company Secretary and company director Secretary and legal adviser Secretary of health authority Secretary of health board Secretary-accountant Secretary-director Treasurer, company Treasurer, county Treasurer 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Marketing and sales directors

Work Description

Marketing and sales directors plan, organise and direct market research and formulate and implement an organisation’s marketing and sales policies.

Qualification

Entry is generally via career progression from related occupations (e.g. Marketing Manager, Sales Manager). Entrants to the professional qualifications of the Chartered Institute of Marketing require GCSEs/S grades, A levels/H grades, a BTEC/SQA award, a degree or equivalent qualification and/or relevant experience.

Job Tasks

liaises with other senior staff to determine the range of goods or services to be sold; discusses employer’s or clients’ requirements, plans and monitors surveys and analyses of customers’ reactions to products; examines and analyses sales figures, advises on and monitors marketing campaigns and promotional activities; controls the recruitment and training of staff; produces and/or assesses reports and recommendations concerning marketing and sales strategies.

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Director, account Director, commercial Director, development, business Director, export Director, marketing Director, sales Director, sales and export Director, sales and marketing Director, technical Director Director Director Director Director Director Director of business development Director of marketing Director of sales Head of business development Head of commercial Head of communications Head of digital marketing Head of marketing Head of sales Owner Owner 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Purchasing managers and directors

Work Description

Purchasing managers and directors (not retail) plan, organise, direct and co-ordinate the purchasing functions of industrial, commercial, government organisations and public agencies to ensure cost-effectiveness.

Qualification

Although not restricted to a particular qualification, entry is most common with A levels/H grades, a BTEC/SQA award, S/NVQs at level 3 or above, or a degree or equivalent qualification. Off- and on-the-job training is provided and professional qualifications are available. Chartered status may also be achieved.

Job Tasks

determines what goods, services and equipment need to be sourced; devises purchasing policies, decides on whether orders should be put out to tender and evaluates suppliers’ bids; negotiates prices and contracts with suppliers and draws up contract documents; arranges for quality checks of incoming goods and ensures suppliers deliver on time; interviews suppliers’ representatives and visits trade fairs; researches and identifies new products and suppliers; stays abreast of and ensures adherence to relevant legislation regarding tendering and procurement procedures.

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Director, chain, supply Director, purchasing Director of contracts Manager, bid Manager, buying Manager, category Manager, chain, supply Manager, commissioning Manager, contract Manager, contracts Manager, estimating Manager, procurement Manager, production, bid Manager, purchasing Manager, supplies 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Advertising and public relations directors

Work Description

Advertising and public relations directors plan, organise, direct and co-ordinate the advertising, public relations and public information activities of an organisation.

Qualification

Entry is generally via career progression from related occupations (e.g. Advertising Accounts Manager, Public Relations Officer) and although there are no pre-set entry standards, in practice most advertising and public relations directors hold a degree. Off- and on-the-job training is provided.

Job Tasks

liaises with client to discuss product/service to be marketed and develops the most appropriate strategy to deliver the objectives; defines target group and implements strategy through appropriate media planning work; conceives advertising campaign to impart the desired product image in an effective and economical way; reviews and revises campaign strategy in light of sales figures, surveys, etc. and takes appropriate corrective measures if necessary; stays abreast of changes in media, readership or viewing figures and advertising rates; directs the arranging of conferences, exhibitions, seminars, etc. to promote the image of a product, service or organisation.

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Director, account Director, advertising Director, appeal Director, appeals Director, media, social Director, media Director, relations, public Director Director Director of external relations Director of fund raising Head Head of communications Head of digital media Head of public affairs Head of public relations Owner 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Information technology and telecommunications directors

Work Description

Job holders in this unit group plan, organise, direct and co-ordinate the work and resources necessary to provide and operate information technology and telecommunications services within an organisation.

Qualification

There are no pre-set entry requirements although candidates usually possess a degree or equivalent qualification together with substantial, relevant work experience. A variety of professional and postgraduate qualifications is available.

Job Tasks

develops in consultation with other senior management the IT/telecommunications strategy of the organisation; directs the implementation within the organisation of IT/telecommunications strategy, infrastructure, procurement, procedures and standards; develops the periodic business plan and operational budget for IT/telecommunications to deliver agreed service levels; considers the required IT/telecommunications staffing levels, oversees recruitment and appointment of staff and directs training policy; prioritises and schedules major IT/telecommunications projects; ensures that new technologies are researched and evaluated in the light of the organisation’s broad requirements.

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Director, IT Director, managing, company, software Director, managing Director, product Director, technical, computer Director, technical Director, technical Director, telecommunications Director Director Director of communications Director of IT Head of computer services Head of ICT Head of information security Head of IT Head of technology Officer, information, chief Officer, technical, chief Owner 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Functional managers and directors n.e.c.

Work Description

Functional managers and directors in this unit group perform a variety of senior management tasks in respect of other specialist functions or fields of activity in organisations not elsewhere classified in MINOR GROUP 113: Functional Managers and Directors.

Qualification

Entry standards will vary according to the specific function and requirements of the organisation concerned, as will options for training off- and on-the-job.

Job Tasks

helps to formulate and implement local government policy and ensures legal and statutory provisions are observed; organises local authority office work and resources, negotiates contracted out services; plans, organises, coordinates and directs the resources of a special interest organisation; formulates and directs the implementation of an organisation’s policies; represents union, association or charity in consultation and negotiation with government, employees and other bodies; stimulates public interest by providing publicity, giving lectures and interviews and organising appeals; directs or undertakes the preparation, publication and dissemination of reports and other information pertaining to the organisation.

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Clerk, chief Clerk, deputy Clerk, principal Clerk, staff Clerk, town Clerk of the council Clerk to the board Clerk to the council Clerk to the county council Clerk to the district council Clerk to the parish council Collector, rate, chief Collector, superintendent Director, accounts Director, administration Director, audit, internal Director, charity Director, divisional Director, research Director, service, customer Director, services, customer Director, services Director, technical Director Director Director Director Director Director Director of research and development Head of events Head of intellectual property Head of internal audit Manager, branch Manager, centre, mail Manager, charity Manager, development, donor Manager, mail Manager, operations Manager, planning Manager, process Manager, processing Manager, property, intellectual Manager, service, registration Manager, services, environmental Manager Manager Manager Manager Manager Manager Officer, chief Ombudsman Organiser, national Organiser, national President, union President Secretary, area Secretary, area Secretary, area Secretary, area Secretary, diocesan Secretary, general Secretary, general Secretary, general Secretary, general Secretary, managing Secretary, national 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Financial institution managers and directors

Work Description

Financial institution managers and directors plan, organise, direct and co-ordinate the activities and resources of banks, building societies, insurance companies and post offices.

Qualification

Entry is possible with A levels/H grades, S/NVQ levels 4 and 5, a degree or equivalent qualification. Those with higher qualifications obtain accelerated training. Internal promotion to management is also possible. On-the-job training is provided. Professional qualifications are available and often mandatory.

Job Tasks

plans, organises, directs and co-ordinates the activities of financial institutions; verifies that accounting, recording and information storage and retrieval procedures are adhered to; authorises loans and mortgages in accordance with bank or building society policy; promotes financial services, establishes contact with the local business community and professional firms; preparing general reports and briefs on more complex cases for senior management; ensures compliance with the statutory regulatory framework.

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Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Managers and directors in transport and distribution

Work Description

Managers and directors in transport and distribution plan, organise, direct and co-ordinate the activities and resources necessary for the safe, efficient and economic movement of passengers and freight by road, rail, sea and air transport.

Qualification

Candidates are recruited with a variety of academic qualifications and/or with relevant experience. Entrants to management trainee schemes in logistics offered by larger companies will require GCSEs/S grades, A levels/H grades, a degree or other equivalent qualifications. Off- and on-the-job training is provided. Professional qualifications are available. Legislation of the European Union requires all transport managers to hold a Certificate of Professional Competence (CPC). NVQs/SVQs in a number of relevant areas including supply chain and operations management are available at Levels 2, 3, 4 and 5.

Job Tasks

plans the optimum utilisation of staff and operating equipment, and co-ordinates maintenance activities to ensure least possible disruption to services; examines traffic reports, load patterns, traffic receipts and other data and revises transport services or freight rates accordingly; directs the movement, handling and storage of freight in transit, and reviews space utilisation, staffing and distribution expenditure to determine future distribution policies; ensures that regulations regarding hours of work, the licensing of crews and transport equipment, the operational safety and efficiency of equipment, the insurance of vehicles and other statutory regulations are complied with; ensures that harbour channels and berths are maintained and liaises with ship owners, crew, customs officials, dock and harbour staff to arrange entry, berthing and servicing of ships; supervises day-to-day activities in a railway station; arranges for maintenance of airport runways and buildings, liaises with fuel and catering crews to ensure adequate supplies and resolves any complaints and problems raised by airport users.

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Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Managers and directors in storage and warehousing

Work Description

Managers and directors in storage and warehousing plan, organise, direct and co-ordinate the activities and resources necessary for the safe and efficient receipt, storage and warehousing of goods and for the maintenance of stocks at an optimal level.

Qualification

Candidates are recruited with a variety of academic qualifications and/or with relevant experience. Entrants to management trainee schemes offered by larger companies will require GCSEs/S grades, A levels/H grades, a degree or other equivalent qualifications. Off- and on-the-job training is provided. Professional and vocational qualifications covering a number of areas including supply chain and operations management are available at NVQ/SVQ Levels 2, 3, 4 and 5.

Job Tasks

liaises with production, maintenance, sales and other departments to determine the materials and other items required for current and future production schedules and sales commitments; reviews, develops and implements stock control, handling and distribution policies to maximise use of space, money, labour and other resources; advises purchasing department on type, quality and quantity of goods required and dates by which they must be available; prepares reports on expenditure and advises on materials and parts standardisation, future stores and stock control policies; decides on storage conditions for particular items, allocates warehouse space and arranges for regular stock inspections to detect deterioration or damage.

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Director, logistics Director Head of logistics Manager, accounting, stock Manager, bond Manager, cargo Manager, cellar Manager, cellar Manager, consignment Manager, contracts Manager, control, material Manager, control, materials Manager, control, stock Manager, inventory Manager, inwards, goods Manager, logistics Manager, logistics and distribution Manager, materials Manager, operations, depot Manager, operations Manager, out, goods Manager, packaging Manager, planning, logistics Manager, stock Manager, store, cold Manager, store Manager, stores, ship's Manager, stores Manager, systems, inventory Manager, team Manager, terminal Manager, terminals, container Manager, transport and warehouse Manager, warehouse Manager, yard Manager Manager 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Managers and directors in retail and wholesale

Work Description

Retail and wholesale managers and directors plan, organise, direct and co-ordinate the operations of major retail and wholesale establishments in order to maximise business performance and meet financial goals.

Qualification

Entry requirements vary from company to company. Entrants may possess GCSEs/S grades, A levels/H grades, GNVQs/GSVQs, a BTEC/SQA award, a degree or equivalent qualification. Entry is also possible through promotion after gaining sufficient experience. NVQs/SVQs in Retail Operations are available at Level 4.

Job Tasks

appoints staff, assigns tasks and monitors and reviews staff performance; liaises with other staff to provide information about merchandise, special promotions etc. to customers; ensures that adequate reserves of merchandise are held and that stock keeping is carried out efficiently; ensures customer complaints and queries regarding sales and service are appropriately handled; oversees the maintenance of financial and other records and controls security arrangements for the premises; authorises payment for supplies received and decides on vending price, discount rates and credit terms; examines quality of merchandise and ensures that effective use is made of advertising and display facilities.

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Director, franchise Director, managing Director, retail Director, technical Director Director Licensee Manager, area Manager, bookshop Manager, branch Manager, butcher's Manager, centre, garden Manager, circulation Manager, club, clothing Manager, dairy Manager, district Manager, district Manager, fishmonger's Manager, florist Manager, licence, off Manager, operations, retail Manager, operations, wholesale Manager, operations Manager, order, mail Manager, practice Manager, production Manager, retail Manager, room, sales Manager, room, show Manager, sales, fleet Manager, sales Manager, sales Manager, service Manager, shift Manager, shop, butcher's Manager, shop, charity Manager, shop, farm Manager, shop, fishmonger's Manager, shop Manager, shop Manager, shop Manager, shop Manager, shop Manager, showroom Manager, site Manager, stall, book Manager, station, petrol Manager, station, service Manager, store Manager, stores Manager, supermarket Manager, tailor's Manager, technical Manager, trade Manager, wholesale Manager Manager Manager Manager Manager Manager Manager Manager Manager Manager Manager Manager Manager Manager Manager 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

IT business analysts, architects and systems designers

Work Description

Workers in this unit group provide advice on the effective utilisation of IT and design IT systems in order to meet the business objectives or to enhance the business effectiveness of the organisation.

Qualification

Entrants usually possess a degree or equivalent qualification, although entry with other academic qualifications and/or significant relevant experience is possible. There is a variety of relevant vocational, professional and postgraduate qualifications available.

Job Tasks

liaises with internal/external clients in order to analyse business procedure, clarify clients’ requirements and to define the scope of existing software, hardware and network provision; undertakes feasibility studies for major IT developments incorporating costs and benefits, and presents proposals to clients; communicates the impact of emerging technologies to clients and advises upon the potential introduction of such technology; provides advice and assistance in the procurement, provision, delivery, installation, maintenance and use of IT systems and their environments; examines existing business models and flows of data and designs functional specifications and test plans for new systems in order to meet clients’ needs; researches, analyses, evaluates and monitors network infrastructure and performance; works closely with clients to implement new systems.

Related Jobs

Accountant, systems Adviser, systems Analyst, business, IT Analyst, business, technical Analyst, business Analyst, comms, data Analyst, comms, technical Analyst, communications, data Analyst, computer Analyst, maintenance Analyst, operations Analyst, system Analyst, systems Analyst, technical Analyst, telecommunications Analyst, voice, communications Analyst, warehouse, data Architect, chain, supply Architect, cloud Architect, data Architect, database Architect, datawarehouse Architect, digital Architect, domain Architect, enterprise Architect, information Architect, infrastructure Architect, integration Architect, IT Architect, network Architect, process Architect, product Architect, services Architect, solution, customer Architect, solution, IT Architect, solution Architect, solutions, customer Architect, solutions, IT Architect, solutions Architect, strategic Architect, systems Architect, technical Architect, technology, SAP Architect, web Architect Consultant, ERP Consultant, systems Designer, app Designer, applications Designer, computer Designer, database Designer, systems Engineer, cloud Engineer, computer Engineer, data, big Engineer, design, computer Engineer, infrastructure, IT Engineer, infrastructure Engineer, systems Integrator, systems Officer, development, systems Planner, technology, information Scientist, computer Scientist, data Specialist, multimedia Specialist, services, cloud Specialist, systems Specialist, technical, computer Specialist, technical Specialist, visualisation, data Strategist, IT Writer, technical 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Management consultants and business analysts

Work Description

Jobholders in this unit group advise industrial, commercial and other establishments on a variety of management and business-related matters to assist in the formulation of financial and business policies in order to maximise growth or improve business performance.

Qualification

Entry is most common with a degree or equivalent qualification, but is possible with other academic qualifications. Professional qualifications are available and will be a requirement in some areas.

Job Tasks

assesses the functions, objectives and requirements of the organisation seeking advice; identifies problems concerned with business strategy, policy, organisation, procedures, methods and markets; determines the appropriate method of data collection and research methodology, analyses and interprets information gained and formulates and implements recommendations and solutions; advises governments, commercial enterprises, organisations and other clients in light of research findings; runs workshops, and addresses seminars, conferences and the media to present results of research activity or to express professional views.

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Adviser, business Adviser, development, management Adviser, management Adviser, services, management Analyst, business, digital Analyst, business Analyst, catastrophe Analyst, commercial Analyst, intelligence, business Analyst, risk, financial Analyst, risk Analyst, trading Architect, business Consultant, business Consultant, intelligence, business Consultant, management Consultant, services, management Consultant Controller, services, management Developer, quantitative Executive, intelligence, business Facilitator, audit, clinical Facilitator, effectiveness, clinical Facilitator, governance, clinical Leader, team, consultancy, management Leader, team Manager, continuity, business Manager, improvement, business Manager, improvement, continuous Manager, intelligence, business Officer, intelligence, trade Officer, services, management Surveyor, risk, insurance 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Business and financial project management professionals

Work Description

Job holders in this unit group manage and oversee major projects across all sectors of modern industry, commerce and the public sector, in areas such as e-commerce, business analysis, finance, product development, marketing, human resources.

Qualification

Entry may be via a degree or postgraduate qualification in project management or a subject relevant to the particular sector or via significant relevant work experience in that sector.

Job Tasks

finds out what the client or company wants to achieve; agrees timescales, costs and resources needed; draws up a detailed plan for how to achieve each stage of the project; selects and leads a project team; negotiates with contractors and suppliers for materials and services; ensures that each stage of the project is progressing on time, on budget and to the right quality standards; reports regularly on progress to the client or to senior managers.

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Coordinator, programme Coordinator, project, clinical Coordinator, study, clinical Coordinator, trial, clinical Coordinator, trials, clinical Director, programme Director, project Head of PMO Head of programme management office Manager, analysis, risk Manager, assurance, risk Manager, business, support, project Manager, change, business Manager, change Manager, contract Manager, contract Manager, contracts Manager, contracts Manager, delivery, client Manager, delivery, project Manager, development, investor Manager, fraud Manager, office, programme Manager, office, project Manager, package, work Manager, PMO Manager, portfolio Manager, programme Manager, project Manager, project Manager, project Manager, project Manager, project Manager, project Manager, project Manager, projects Manager, risk, credit Manager, risk Manager, support, project Master, scrum Officer, delivery, project Officer, knowledge, chief Officer, programme Officer, support, research 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Actuaries, economists and statisticians

Work Description

Jobholders in this unit group apply theoretical principles and practical techniques to assess risk and formulate probabilistic outcomes in order to inform economic and business policy, and to analyse and interpret data used to assist in the formulation of financial, business and economic policies in order to maximise growth or improve business performance.

Qualification

Entry is most common with a relevant degree or equivalent qualification. Professional qualifications are available and mandatory for actuarial occupations.

Job Tasks

assesses the objectives and requirements of the organisation seeking advice; uses a variety of techniques and theoretical principles to establish probability and risk in respect of e.g. life insurance or pensions; uses appropriate techniques and theoretical principles to determine an appropriate method of data collection and research methodology, analyse and interpret information gained and formulate recommendations on issues such as future trends, improved efficiency; designs and manages surveys and uses statistical techniques in order to analyse and interpret the quantitative data collected; provides economic or statistical advice to governments, commercial enterprises, organisations and other clients in light of research findings; addresses seminars, conferences and the media to present results of research activity or to express professional views.

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Actuary Adviser, economic Adviser, statistical Analyst, actuarial Analyst, campaign Analyst, digital Analyst, economic Analyst, political Analyst, quantitative Analyst, statistical Analyst, web Assistant, actuarial Assistant, economic Assistant, statistical Bioinformatician Biostatistician Consultant, actuarial Consultant, economic Consultant, statistical Controller, economics Controller, statistical Demographer Economist Engineer, financial Forecaster, economic Head of statistics Informatician Manager, analytics, web Mathematician Modeller, statistical Officer, development, economic Officer, statistical Officer, statistical Officer, support, bioinformatics Planner, economic Scientist, data Statistician Strategist, quantitative 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Business and related research professionals

Work Description

Business and related research professionals carry out a variety of research activities for the broadcast and print media, for the police and armed forces intelligence services, for national security agencies and in other non-scientific areas.

Qualification

Entrants usually possess a degree or equivalent qualification. Training is usually provided on-the-job, or support may be given for postgraduate study. Professional qualifications are available in some areas.

Job Tasks

liaises with production team to generate and develop ideas for film, television and radio programmes; research sources for accurate factual material, finds suitable contributors to programmes or print features and deals with any copyright issues; briefs presenters, scriptwriters or journalists as required via verbal or written reports; provides administrative support for programme development such as booking facilities; provides support to criminal intelligence or to military or other security operations by gathering and verifying intelligence data and sources; presents findings in the required format, via written reports or presentations; researches images for clients in a wide range of media using specialist picture libraries and archives, museums, galleries etc., or commissions new images; liaises with client on the appropriate image/s to be used; deals with copyright issues and negotiates fees.

Related Jobs

Analyst, computer, forensic Analyst, crime Analyst, forensic, digital Analyst, information Analyst, intelligence, criminal Analyst, intelligence Analyst, sports Assistant, research Assistant, research Assistant, research Assistant, research Associate, research Associate, research Associate, research Associate, research Consultant, research Fellow Inventor Investigator, forensic, computer Officer, intelligence, grade II Officer, intelligence Officer, research Officer, research Officer, research Officer, research Practitioner, forensic Researcher, games Researcher, games Researcher, picture Researcher Researcher Researcher Researcher Technician, research Technician, research and development Worker, research Worker, research Worker, research Worker, research Worker, research Worker, research 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Business, research and administrative professionals n.e.c.

Work Description

Workers in this unit group advise on the formulation and implementation of policy in the public and private sectors, develop and implement substantial business, statistical and administrative systems, and perform a variety of functions not elsewhere classified in MINOR GROUP 242: Business, research and administrative professionals.

Qualification

Entrants typically possess a degree or an equivalent qualification. Entry is also possible by internal promotion for those with appropriate experience. Training is often provided on-the-job in the form of short courses for specialist areas.

Job Tasks

coordinates the organisation’s services and resources, liaising with other senior staff; analyses internal processes and systems, recommends and implements procedural and policy changes; recruits and manages staff, assigns and delegates tasks and duties, makes changes in procedures to deal with variations in workload; develops plans, sets objectives and monitors and evaluates performance; prepares and reviews operational and financial reports; controls and administers budgets. advises national and local government on the interpretation and implementation of policy decisions, acts and regulations, and provides technical assistance in the formulation of policy; co-ordinates and directs the activities of Revenue and Customs offices, Job Centres, Benefits Agency offices and other local offices of national government; registers and maintains records of all births, deaths and marriages in local authority area, issues appropriate certificates and reports any suspicious causes of death to the coroner. negotiates and monitors contracted out services provided by the private sector to local government studies and acts upon any legislation that may affect the local authority.

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A A A1 A2 Administrator, arts Administrator, registration, senior Adviser, conflict Adviser, policy Adviser, policy Advocate, policy Assistant, secretarial, company Band 1 Band 2 Band 2C Band F Band F Band G Band G C1 C2 C3 Consul D1 D2 D2 D3 D3 D4 D4 Director, regional Executive, registration, senior Grade 6 Grade 6 Grade 7 Grade 7 Grade A Manager, group, accounting Manager, information Manager, protection, public Manager, regeneration Manager, service Manager, service Officer, area Officer, committee, principal Officer, committee Officer, compliance, information Officer, consular Officer, divisional Officer, executive, chief Officer, executive, chief Officer, governance Officer, group, chief Officer, heritage and culture, principal Officer, policy Officer, principal Officer, regeneration, senior Officer, registration Payband 4 Principal RBDM Registrar, additional Registrar, superintendent Registrar Registrar Registrar of births, deaths, marriages and civil partnerships Registrar of deeds Registrar of marriages SRA1 SRA2 SRE Secretary, assistant Secretary, chartered Secretary, company, assistant Secretary, company Secretary, private, principal Secretary, third Servant, civil 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Business and related associate professionals n.e.c.

Work Description

Job holders in this unit group advise on the effectiveness of an organisation’s procedures, systems and methods and perform other business and related functions not elsewhere classified in MINOR GROUP 353: Business, Finance and Related Associate Professionals.

Qualification

There are no formal academic entry requirements, although entrants typically possess GCSEs/S grades, A levels/H grades, a BTEC/SQA award or equivalent qualifications. Professional qualifications are available and may be required by some employers.

Job Tasks

studies particular department or problem area and assesses its interrelationships with other activities; studies work methods and procedures by measuring work involved and computing standard times for specified activities, and produces report detailing suggestions for increasing efficiency and lowering costs; analyses project components, organises them into a logical sequence and establishes the minimum time required for the project; purchases services, receives payment from clients, processes contracts and deals with contractual arrangements; canvasses political opinion, writes and distributes leaflets, writes and distributes press releases and other such material to promote the image and policies of a political party or election candidate, arranges fund raising activities, and organises and participates in election campaigns.

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Administrator, committee Administrator, PMO Administrator, project Administrator, trial, clinical Administrator, trials, clinical Adviser, ballot Adviser, cellar Adviser, contract Adviser, marine Adviser, political Adviser, traffic Adviser, transport Agent, bloodstock Agent, commercial Agent, commission Agent, commission Agent, election Agent, parliamentary Agent, party Agent, political Agent, trademark Analyst, coding, clinical Analyst, data Analyst, forecast Analyst, GIS Analyst, information, management Analyst, logistics Analyst, management, data Analyst, management Analyst, market Analyst, methods Analyst, O&M Analyst, organisation and methods Analyst, performance Analyst, quality, data Analyst, research, operational Analyst, study, work Analyst, system, business Analyst, systems, business Analyst, systems, information, geographical Analyst, systems, office Analyst, tachograph Analyst, time and motion Analyst, value Analyst Analyst Appraiser Assessor, study, work Assessor Assistant, compliance Assistant, GIS Assistant, measurement, work Assistant, methods Assistant, planning Assistant, project, research Assistant, systems, information, geographical Assistant, trial, clinical Assistant, trials, clinical Associate, licensing Attaché Coder, clinical Consultant, aviation Consultant, bloodstock Consultant, chain, supply Consultant, contracts Consultant, defence Consultant, leisure Consultant, logistics Consultant, marine Consultant, O&M Consultant, organisation and methods Consultant, political Consultant, printing Consultant, research, operational Consultant, study, works Consultant, transport Consultant, transportation Controller, site Controller, sub-contracts Controller, sub-contracts Coordinator, contracts Coordinator, improvement, continuous Coordinator, licensing Coordinator, project Coordinator, projects Coordinator, quality, data Coordinator, relations, trade Coordinator, research Coordinator, translation Counsellor, business Engineer, measurement, work Engineer, methods Engineer, standards Engineer, study, method Engineer, study, time Engineer, study, work Engineer, time and study Engineer, value Evaluator, job Executive, company, oil Executive, management, yield Executive, registration Expert, efficiency, business Expert, study, time Fixer, price Fixer, rate Forecaster, network Forecaster, sales Graphologist Inspector, practice, standard Inspector, room, standards Investigator, O&M Investigator, organisation and method Investigator, study, work Leader, team Man, study, work Manager, package, work Manager, services, corporate Officer, coding, clinical Officer, contract Officer, contract Officer, contracts Officer, contracts Officer, data, GIS Officer, data Officer, evaluation, job Officer, GIS, assistant Officer, governance, clinical Officer, improvement, continuous Officer, information, management Officer, investment Officer, knowledge Officer, liaison Officer, lottery Officer, management, knowledge Officer, management, time Officer, measurement, work Officer, methods Officer, O&M Officer, organisation Officer, organisation and methods Officer, patents Officer, planning, strategic Officer, production, technical Officer, project Officer, quality, data Officer, research, operational Officer, review, performance Officer, services, productivity Officer, studies, clinical Officer, study, work Officer, support, business Officer, support, project Officer, support, risk Officer, technical Officer, trial, clinical Officer, trials, clinical Officer, workshops Planner, business Planner, strategic Practitioner, study, works Setter, rate Specialist, O&M Specialist, organisation and methods Strategist 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Business sales executives

Work Description

Business sales executives provide advice to existing and potential customers, and receive orders for specialist machinery, equipment, materials and other products or services that require technical knowledge.

Qualification

There are no formal academic requirements, although entrants usually possess academic qualifications and/or relevant experience in a particular profession or speciality. Training is usually on-the-job. Professional qualifications and NVQs/ SVQs at Levels 2 and 3 are available.

Job Tasks

discusses customer requirements and advises them on the capabilities and limitations of the goods or services being sold; quotes prices, credit details, delivery dates and payment arrangements and arranges for delivery and installation of goods if appropriate; makes follow up visits to ensure customer satisfaction and to obtain further orders; stays abreast of advances in product/field and suggests possible improvements to product or service; maintains records and accounts of sales made and handles customer complaints.

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Administrator, e-commerce Adviser, sales, technical Adviser, service, home Adviser, technical Agent, agricultural Agent, business Agent, commission Agent, commission Agent, commission Agent, commission Agent, engineer's Agent, manufacturer's Agent, publisher's Agent, sales Agent, textile Agent Agent Agent Assistant, gallery, art Consultant, leasing Consultant, sales Consultant, sales and marketing Consultant, shipping Consultant, technical Controller, area Controller, divisional Controller, retail Controller, sales Developer, business Engineer, commercial Engineer, consulting Engineer, consumers Engineer, development, business Engineer, marketing, product Engineer, sales Engineer, service, sales Engineer, support, sales Executive, account, corporate Executive, account, enterprise Executive, account Executive, accounts, national Executive, e-commerce Executive, sales Executive, sales and marketing Handler, account, sales Manager, territory Merchant Merchant Officer, liaison, medical Officer, sales Officer, support, sales Organiser, sales Planner, sales Representative, agricultural Representative, architectural Representative, company Representative, educational Representative, heating Representative, liaison Representative, medical Representative, publisher's Representative, sales, technical Representative, sales Representative, technical Representative Representative Representative Representative Salesman, cattle Salesman, commercial Salesman, commission Salesman, computer Salesman, delivery Salesman, export Salesman, fish Salesman, glazing, double Salesman, meat Salesman, outside Salesman, tea Salesman, technical Salesman, travelling Salesman, tyre Salesman, van Salesman, van Salesman, water, mineral Salesman, wool Salesman Salesman Salesman Salesman Salesman-mechanic Specialist, computer Specialist, product Specialist, products Specialist, sales Specialist Superintendent, sales Superintendent Supervisor, area Supervisor, sales Trader, grain Traveller, commercial Traveller 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

National government administrative occupations

Work Description

Job holders in this unit group undertake a variety of administrative and clerical duties in national government departments, and in local offices of national government departments.

Qualification

Entry is possible to junior grades within this group with GCSEs/S grades, and/or relevant practical experience; higher grades require A levels/H grades or equivalent, although many entrants are graduates. NVQs/SVQs, apprenticeships and professional qualifications are available for certain areas of work.

Job Tasks

assists senior government officers with policy work, external liaison or general administrative work; undertakes administrative duties specific to the operation of HM Revenue and Customs offices, Job Centres, Benefits Agency offices and other local offices of national government; maintains and updates correspondence, documents, data and other records for storage in files or on computer; classifies, sorts and files publications, correspondence etc. in offices and libraries; responds to telephone enquiries and other forms of correspondence; performs miscellaneous clerical tasks such as proof reading printed material, drafting letters, taking minutes etc.

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A1 A1 A2 A2 A3 A3 A3 A4 A4 A5 A6 A7 AA AO Administrator, case Administrator Administrator Adviser, benefits Adviser, claimant Adviser, claims Adviser, deal, new Adviser, employment Adviser, personal, deal, new Adviser, security, social Adviser Assessor, benefits Assessor, claims Assistant, admin Assistant, admin Assistant, admin Assistant, administration Assistant, administration Assistant, administration Assistant, administrative Assistant, administrative Assistant, administrative Assistant, benefit Assistant, benefits Assistant, clerical Assistant, court Assistant, registration Assistant, Revenue, Inland Assistant, revenue Assistant, tax Assistant, taxation B1 B1 B1 B1 B2 B2 B2 B3 B4 B5 Band 3D Band 4A Band 4B Band 4C Band 5 Band 6 Band A Band B Band C Band C Broker, job C C1 C1 C2 C2 Caseworker Clerk, court Clerk, valuation, grade, higher Clerk Clerk Clerk Clerk-typist Collector, assistant Collector, tax, assistant Collector, tax Collector of taxes, assistant Collector of taxes Coordinator, deal, new D1 D2 EO Examiner, assistant Executive, registration Executive, Revenue, Inland Executive, revenue Grade 11 Grade 12 Grade 13 Grade C Grade D Inspector, assistant Inspector, fraud Inspector, fund, social Investigator, fraud, benefit Investigator, fraud Investigator LOII Maker, decision, sector Maker, decision Officer, adjudication Officer, admin Officer, admin Officer, admin Officer, administration Officer, administration Officer, administration Officer, administrative, court Officer, administrative Officer, administrative Officer, administrative Officer, appeals Officer, assessment Officer, benefit Officer, benefits Officer, care, witness Officer, clerical Officer, clerical Officer, cypher Officer, determining Officer, disposals Officer, executive Officer, fraud Officer, fund, social Officer, government, nos Officer, group Officer, investigating, fraud Officer, investigating Officer, investigation, fraud Officer, investigation Officer, liaison Officer, local II Officer, presenting, appeals Officer, processing, benefits Officer, registration Officer, Revenue, Inland Officer, revenue Officer, security, social Officer, service, foreign Officer, service, foreign Officer, statistical, grade D Officer, substitution Officer, supply, assistant Officer, supply, chart Officer, support, income Officer, tax, grade, higher Officer, tax Officer, taxation, grade, higher Officer, taxation Officer, visiting Official, government Official, tax Payband 1 Payband 2 Processor, claims RA1 RA2 RE2 RO SGB Servant, civil, nos Servant, civil Servant, civil Servant, civil Servant, civil Stamper Transcriber, communications Watcher, customs Watcher Worker, case Worker, office Writer Writer 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Local government administrative occupations

Work Description

Job holders in this unit group undertake a variety of administrative and clerical duties in local government offices and departments.

Qualification

Entry is most common with GCSEs/S grades. Evidence of keyboard skills may also be required in some posts. Off- and on-the-job training is provided. NVQs/SVQs in Administration are available at Levels 2 and 3.

Job Tasks

computes cost of product/services and maintains and balances records of financial transactions; prepares and checks invoices and verifies accuracy of records; receives and pays out cash and cheques and performs closely related clerical duties; updates and maintains data, correspondence and other records for storage or despatch; arranges, classifies and indexes publications, correspondence and other material in libraries and offices; performs other clerical duties not elsewhere classified including preparing financial information for management, proof reading printed material and drafting letters in reply to correspondence or telephone enquiries.

Related Jobs

AP(T) Administrator, electoral Administrator, MAPPA Administrator Administrator Adviser, benefit Adviser, benefits Assessor, benefit, housing Assessor, benefits Assistant, admin Assistant, admin Assistant, administration Assistant, administration Assistant, administrative Assistant, administrative Assistant, benefit Assistant, benefits Assistant, chief Assistant, civic Assistant, clerical Assistant, clerical Assistant, collector's, rate Assistant, fixing, rate Assistant, housing Assistant, inspector's Assistant, lettings Assistant, principal Assistant, rating Assistant, recovery Assistant, senior Assistant, senior Assistant, standards, trading Assistant, support, business Assistant, survey Assistant, tax Assistant, taxation Attendant, health Clerk, charge, community Clerk, control Clerk, council, parish Clerk, parish Clerk, property Clerk, rating Clerk, senior Clerk, tax, poll Clerk, team Clerk Clerk Clerk Clerk-typist Clerk-typist Clerk-typist Collector, rate Collector, senior Collector Collector-driver Controller, watch, neighbourhood Inspector, employment Inspector, fraud Inspector of rates and rentals Leader, team, services, data Officer, admin Officer, admin Officer, administration Officer, administration Officer, administrative Officer, administrative Officer, amenity, area Officer, arrears Officer, assessment Officer, authorised Officer, benefit, housing Officer, benefit, senior Officer, benefit Officer, benefits, housing Officer, benefits, senior Officer, benefits Officer, billing Officer, charges, land Officer, clerical, higher Officer, clerical Officer, clerical Officer, clerical Officer, collection Officer, communications Officer, elections Officer, executive Officer, fraud Officer, government, local, nos Officer, investigation, fraud Officer, lettings Officer, memorials Officer, monitoring Officer, rates Officer, rebate Officer, revenue Officer, revenues Officer, rights of way Officer, services, electoral Officer, support Officer, tax, council Officer, technical Official, government, local Operator, bureau, reporting, crime Planner, duties Worker, case Worker, clerical 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Officers of non-governmental organisations

Work Description

Officers of non-governmental organisations perform a variety of administrative and clerical tasks in the running of trade associations, employers’ associations, learned societies, trade unions, charitable organisations and similar bodies.

Qualification

There are no formal academic requirements although pre-entry experience is usually necessary. Some organisations only employ their own members, although evidence of related work within pressure groups, the voluntary sector, trade unions or other organisations is generally sufficient.

Job Tasks

maintains and updates records of membership details, subscription fees, mailing lists, etc.; circulates and reports information of relevance to members and interested parties; arranges meetings, conferences and other events and circulates agenda and other relevant material; receives and responds to written correspondence and telephone enquiries from members and other organisations; assists with fund raising activities within a specified geographical area; prepares and provides measures of organisational activity for senior officials.

Related Jobs

Administrator, charity Administrator, covenant Administrator, faculty Administrator Administrator Assistant, membership Clerk to the governors Convenor, works Delegate, union, trade Officer, Council, British Officer, development, branch Officer, development Officer, regional Officer, sabbatical Officer, union, trade Officer, union Officer Official, union, trade Official, union Official Official Official Official Organiser, constituency Organiser, political Organiser Organiser President, vice Representative Secretary, appeals, hospital Secretary, area Secretary, assistant Secretary, assistant Secretary, assistant Secretary, assistant Secretary, association Secretary, branch Secretary, branch Secretary, branch Secretary, district Secretary, financial Secretary, fund Secretary, group Secretary, organising Secretary, organising Secretary, organising Secretary, organising Secretary, organising Secretary, political Secretary Secretary Secretary Secretary of charitable organisation Secretary of political association Secretary of professional association Secretary of trade association Secretary of trade union Steward, shop 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Records clerks and assistants

Work Description

Records clerks and assistants maintain and update electronic and/or hard copy documents, correspondence and other records, and organise their storage.

Qualification

There are no minimum academic requirements, although entrants typically possess GCSEs/S grades or equivalent qualifications. Training is normally provided on-the-job. NVQs/SVQs in Administration at Levels 1 and 2 are available.

Job Tasks

examines and sorts incoming material; classifies, files, archives and locates documents and other records; copies or duplicates documents or other records; performs specialised clerical tasks in connection with conveyancing, litigation and the maintenance of medical records.

Related Jobs

Administrator, conference Administrator, contract Administrator, court Administrator, courts Administrator, events Administrator, examinations Administrator, export Administrator, letter Administrator, practice Administrator, procurement Administrator, purchase Administrator, purchasing Administrator, technical Administrator, ward Allocator Assistant, admissions Assistant, buyer's Assistant, buying Assistant, clerk's, justices Assistant, contracts Assistant, control, production Assistant, control, quality Assistant, conveyancing Assistant, correspondence Assistant, employment Assistant, establishment Assistant, export Assistant, fingerprint Assistant, litigation Assistant, lottery Assistant, production Assistant, progress Assistant, purchasing Assistant, records Assistant, registrar's Assistant, room, publishing Assistant, solicitor's Assistant, staff Assistant, study, time Assistant, study, work Canvasser, elections Cataloguer Chartist Checker, coupon Checker, progress Checker Checker Checker Checker Clerk, actuarial Clerk, admissions Clerk, advertising Clerk, allocator Clerk, appointments Clerk, assurance, quality Clerk, booking Clerk, charge Clerk, clearance Clerk, clinic Clerk, coding Clerk, compilation Clerk, control, production Clerk, control, quality Clerk, conveyancing Clerk, correspondence Clerk, course Clerk, filing Clerk, fingerprint Clerk, hire Clerk, hospital Clerk, intake Clerk, law Clerk, list, waiting Clerk, litigation Clerk, manifest Clerk, office, booking Clerk, office, buying Clerk, planning Clerk, pool Clerk, pools Clerk, prescription Clerk, purchase Clerk, purchasing Clerk, records Clerk, schedule Clerk, solicitor's Clerk, staff Clerk, statistical Clerk, statistics Clerk, tally Clerk, technical Clerk, ward Clerk, warranty Clerk Clerk Clerk Clerk Clerk-buyer Clerk-typist Clerk-typist Coder Compiler, catalogue Compiler, directory Compiler, index Controller, contract Controller, contracts Controller, document Controller, documentation Controller, progress Controller, schedule Controller, waste Correspondent, banking Detailer, duty Detailer, staff Enumerator, census Enumerator Expeditor Indexer Interviewer, agency, employment Linesman, progress Logger, court Measurer Officer, admission Officer, admissions Officer, allocation Officer, clerical Officer, control, production Officer, court Officer, examinations Officer, fingerprint, civilian Officer, lettings Officer, magisterial Officer, progress Officer, properties Officer, property Officer, records, medical Officer, records Officer, search Officer, statistical Officer, statistical Officer, warranty Official, court Official Planner, work Planner, works Progressor Receptionist, ward Recorder, milk Recorder, progress Recorder Recorder of work Representative, dock Scheduler, cell Scheduler, production Scheduler Summariser, tape Supporter, court 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Other administrative occupations n.e.c.

Work Description

Job holders in this unit group are responsible for recording, filing and disseminating information for a business, organisation or individual not elsewhere classified in MINOR GROUP 415: Other Administrative Occupations

Qualification

There are no minimum academic requirements, although entrants usually possess GCSEs/S grades. Training is usually provided on-the-job. NVQs/ SVQs in Administration are available at Levels 2 and 3.

Job Tasks

stores information by filling in forms, writing notes and filing records; types reports, memos, notes, minutes and other documents; receives and distributes incoming and outgoing correspondence; checks figures, prepares invoices and records details of financial transactions made.

Related Jobs

Administrator, business Administrator, catering Administrator, church Administrator, clerical Administrator, commercial Administrator, dental Administrator, office Administrator, parish Administrator, QA Administrator, quality Administrator, service Administrator, services Administrator, warranty Administrator Administrator-receptionist Allocator, chalet Apprentice, commercial Assistant, admin Assistant, admin Assistant, administration Assistant, administration Assistant, administrative Assistant, administrative Assistant, advertising Assistant, arts Assistant, bureau Assistant, circulation Assistant, civil Assistant, civilian Assistant, clerical Assistant, clerk's Assistant, commercial Assistant, conference Assistant, consular Assistant, director's Assistant, e-business Assistant, editor's, newspaper Assistant, estates Assistant, information Assistant, management, facilities Assistant, management, housing Assistant, manager's Assistant, office, general Assistant, office, receiving Assistant, office Assistant, project Assistant, reader's Assistant, secretary's Assistant, services, business Assistant, support, business Assistant, support, clerical Clerk, committee Clerk, continuity Clerk, office, receiving Clerk, office Clerk, registration Clerk Clerk-telephonist Clerk-typist Controller, proof, newspaper Coordinator, estate Coordinator, estates Coordinator, facilities Coordinator, NVQ Copyholder Corrector, press Corrector, proof, newspaper Holder, copy Inspector, fraud Inspector, office, nos Invigilator Loggist Officer, admin Officer, admin Officer, administration Officer, administration Officer, administrative Officer, administrative Officer, church Officer, clerical, higher Officer, clerical Officer, distribution Officer, enquiry Officer, facilities Officer, liaison Officer, mining Officer, operations Officer, registration Officer, section Officer, service, health Officer, settlement Official, board, water Official, brewery Official Pressureman Pricer, prescription Reader, newspaper Reader, proof Reader Recorder, temperature Recorder, wagon Recorder Recorder Reporter, train Reviser Scrutineer Secretary, committee Secretary-receptionist Worker, admin Worker, administration Worker, administrative Worker, clerical 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Office managers

Work Description

Office managers plan, organise and co-ordinate the activities and resources of offices within commercial, industrial and other non-governmental organisations and public agencies. (National and local government office managers are classified to unit group 3561: Public services associate professionals.)

Qualification

Entry will usually require GCSEs/S grades but is possible with other academic qualifications and/or relevant experience. Professional qualifications are available in some areas of work.

Job Tasks

plans work schedules, assigns tasks and delegates responsibilities; advises on the handling of all correspondence and enquiries relating to accounts, sales, statistical and vacancy records; ensures that procedures for considering, issuing, amending and endorsing insurance policies are adhered to; plans, organises and co-ordinates the activities and resources of other offices not elsewhere classified including box offices, other ticket offices and accommodation bureaux.

Related Jobs

Manager, admin Manager, administration, sales Manager, administration Manager, agency, ticket Manager, booking Manager, branch Manager, branch Manager, copyright Manager, court Manager, crews, train Manager, delivery Manager, district, census Manager, district Manager, district Manager, document Manager, documentation Manager, hall, church Manager, office, box Manager, office, delivery Manager, office, delivery Manager, office, insurance Manager, office, printing Manager, office, sales Manager, office, sorting Manager, office Manager, office Manager, practice Manager, processing, shift Manager, records Manager, registry Manager, reprographics Manager, service, witness Manager, services, office Manager, support, business Manager, telephone Manager, typing Manager, warranty Manager 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Office supervisors

Work Description

Office supervisors oversee operations and directly supervise and coordinate the activities of those carrying out general administrative and clerical work and performing specialist administrative and clerical duties in relation to finance, records, sales and other services to a variety of commercial, industrial and other non-governmental organisations and public agencies.

Qualification

There are no formal academic entry requirements, though GCSEs/S grades are advantageous. Entrants will normally have significant relevant work experience and may require professional qualifications in some areas.

Job Tasks

directly supervises and coordinates the activities of office staff; establishes and monitors work schedules to meet the organisation’s requirements; liaises with managers and other senior staff to resolve operational problems; determines or recommends staffing and other needs to meet the organisation’s requirements; reports as required to managerial staff on work-related matters.

Related Jobs

Assistant, senior Clerk, chief Clerk, grade, higher Clerk, head Clerk, supervising Clerk-in-charge Controller, office Controller of typists Executive, postal Executive, support, sales Foreman, progress Head, section Leader, section Leader, section Leader, section Leader, shift, computer Leader, team, administration, sales Leader, team, administrator, sales Leader, team, census Leader, team, payable, accounts Leader, team, preparation, data Leader, team, receivable, accounts Manager, route Officer, executive Overseer Superintendent, office Superintendent Supervisor, administration Supervisor, clerical Supervisor, coding, clinical Supervisor, commercial Supervisor, control, credit Supervisor, credit Supervisor, distribution Supervisor, district Supervisor, facilities Supervisor, import Supervisor, office Supervisor, pools, football Supervisor, pricing Supervisor, progress Supervisor, purchasing Supervisor, QA Supervisor, team, preparation, data Supervisor, warranty Supervisor 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Medical secretaries

Work Description

Medical secretaries deal with correspondence, make appointments and handle patients’ queries; file and maintain medical and other records; transcribe notes and dictation; and perform other clerical tasks in hospitals/surgeries and other medical establishments.

Qualification

Entrants require GCSEs/S grades or an Intermediate GNVQ/GSVQ Level II. To qualify as a medical secretary, entrants take a one-year full-time or two-year part-time diploma in medical secretarial studies. NVQs/SVQs in Administration are available at Levels 2, 3 and 4.

Job Tasks

sorts and files correspondence and maintains diary of the person/s for whom he/she works; transcribes dictation into required format; maintains patients’ records and arranges appointments; answers enquiries and refers patient to appropriate experts; organises and attends meetings and takes minutes of proceedings; books resources such as rooms and refreshments, and orders stationery and other supplies as appropriate.

Related Jobs

Administrator, clinic Administrator, medical Administrator, surgery, GP Clerk Coordinator, clinic Officer, clerical Secretary, doctor's Secretary, hospital Secretary, medical Secretary Secretary Summariser, notes, medical Worker, clerical 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Legal secretaries

Work Description

Legal secretaries file and maintain legal and other records, transcribe notes and dictation into typewritten form and perform other routine clerical tasks in legal practices.

Qualification

There are no formal academic requirements, although employers may expect candidate to possess a legal secretarial qualification. Entrants to professional legal courses typically require GCSEs/ S grades or equivalent qualifications. NVQs/SVQs in Administration are available at Levels 2, 3 and 4.

Job Tasks

types letters and legal documents such as wills and contracts; maintains court and clients’ records, organises diaries and arranges appointments; answers enquiries and directs clients to appropriate experts; attends meetings and keeps records of proceedings; delivers and collects documents; sorts and files correspondence and carries out general clerical work.

Related Jobs

Administrator, legal Clerk, aid, legal Clerk, legal Clerk, probate Secretary, conveyancing Secretary, legal Secretary, litigation Secretary 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

School secretaries

Work Description

School secretaries provide administrative support in schools by keeping and maintaining school records and performing a range of routine clerical tasks within the school.

Qualification

There are no minimum academic requirements, although entrants to professional secretarial courses typically require GCSEs/S grades. NVQs/SVQs in Administration are available at Levels 2, 3 and 4.

Job Tasks

sorts, files and otherwise deals with incoming and outgoing correspondence; types directly or transcribes letters, reports and other documents, and prints or photocopies documents as required; maintains administrative records relating to pupils and staff, and generates statistical and other reports; handles enquiries from parents and arranges meetings with members of staff; undertakes reception duties for visitors, handles face-to-face and telephone enquiries and passes on messages; orders equipment and stationery; arranges payment of invoices, handles cash.

Related Jobs

Administrator, office, school Administrator, school Administrator Assistant, admin Assistant, administration Assistant, administrative Assistant, clerical Assistant, registry Clerk, school Clerk Clerk-typist Officer, admin Officer, administration Officer, administrative Officer, clerical Officer, support, school Secretary, school Secretary Secretary Secretary 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Company secretaries

Work Description

Company secretaries (excluding qualified chartered secretaries) file and maintain company records, translate notes and dictation into typewritten form and perform other clerical tasks within commercial organisations.

Qualification

There are no minimum academic requirements, although entrants to professional secretarial courses typically require GCSEs/S grades. NVQs/SVQs in Administration are available at Levels 2, 3 and 4.

Job Tasks

opens, sorts, distributes and files correspondence (both hard copy and electronic); uses appropriate software to produce correspondence, memoranda, reports, presentations and other documents from drafts, handwritten copy or by transcribing dictation; deals directly with routine correspondence; files and retrieves documents, sets up and maintains filing systems and reproduces copies of documentation as required; keeps appointments diary, makes travel arrangements and arranges conference and other functions; arranges meetings, circulates agenda and other meeting documents, attends meetings, and takes and prepares minutes; answers, screens, handles and directs telephone requests and enquiries, takes messages and forwards to the appropriate member of staff; undertakes reception responsibilities by greeting visitors and arranging refreshments; ensures office supplies such as stationery and equipment are maintained.

Related Jobs

Administrator, company Secretary, assistant Secretary, club Secretary, company Secretary, corporation Secretary, resident Secretary, sports 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Personal assistants and other secretaries

Work Description

Personal assistants and other secretaries provide administrative and secretarial support to individuals, departmental or management teams within organisations.

Qualification

There are no minimum academic requirements, although entry to professional secretarial courses typically requires GCSEs/S grades. NVQs/SVQs are available in Administration at Levels 2, 3 and 4.

Job Tasks

acts as a first point of contact for a manager or team with colleagues and people from outside organisations, fields telephone enquiries, takes and passes on messages; arranges appointments, keeps business diary, organises travel arrangements, makes reservations and organises a variety of functions; opens, sorts, distributes and files correspondence (in hard copy and electronic) and deals directly with routine correspondence; uses appropriate software to produce correspondence, memoranda, reports, presentations and other documents from drafts, handwritten copy or by transcribing dictation; arranges and attends meetings, takes minutes and prepares records of proceedings; translates documents and liaises with overseas clients and suppliers.

Related Jobs

Assistant, executive Assistant, personal, manager's Assistant, personal, virtual Assistant, personal Assistant, secretarial Assistant, virtual Clerk, confidential PA, virtual PA PA-Secretary Secretary, assistant Secretary, bilingual Secretary, branch Secretary, branch Secretary, club Secretary, commercial Secretary, confidential Secretary, county Secretary, farm Secretary, general Secretary, group Secretary, membership Secretary, personal Secretary, private Secretary, technical Secretary Secretary-typist 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Receptionists

Work Description

Receptionists receive and direct telephone calls and visitors to commercial, government and other establishments.

Qualification

There are no formal academic entry requirements, although many employers expect entrants to possess GCSEs/S grades. There are a variety of relevant vocational qualifications available. NVQs/SVQs in Administration are available at Level 2 that encompass various aspects of reception work. Professional qualifications are also available.

Job Tasks

receives callers and clients and directs them to the appropriate person or department; records the details of enquiries and makes appointments and reservations; answers, screens and forwards or otherwise deals with telephone enquiries; supplies brochures, pamphlets and other information for clients; records details of visitors, issues security passes and informs visitors of any actions to be taken in case of an emergency; maintains reception area in good order.

Related Jobs

Adviser, service Assistant, surgery Manager, front of house Manager, reception Officer, reception Receptionist, dental Receptionist, doctor's Receptionist, hospital Receptionist, hotel Receptionist, legal Receptionist, medical Receptionist, optical Receptionist, school Receptionist, veterinary Receptionist Receptionist-administrator Receptionist-bookkeeper Receptionist-clerk Receptionist-secretary Receptionist-telephonist Receptionist-typist Supervisor, reception 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Typists and related keyboard occupations

Work Description

Job holders in this unit group type letters, memos, reports and other documents from draft, handwritten or dictated matter, using appropriate software packages.

Qualification

Entry is most common with GCSEs/S grades. Entrants are normally expected to have obtained minimum typing speeds and hold vocational certificates. Units in keyboarding skills and producing documents are included in NVQs/SVQs in Administration at Levels 1 to 4.

Job Tasks

types letters, memos, reports, presentations and other documents using the appropriate software; inserts logos and other special features and formats as specified; proof reads, edits and corrects errors to produce clean copy to specified layout; adjusts settings of printer as necessary and monitors quality of printed document.

Related Jobs

Administrator, data Administrator, entry, data Assistant, computer Assistant, data Assistant, database Assistant, entry, data Assistant, input Clerk, computer Clerk, control, data Clerk, entry, data Clerk, entry, order Clerk, input Clerk, processing, data Clerk, secretarial Clerk, VDU Clerk-VDU operator Controller, data, computer Coordinator, data Inputter, computer Inputter, copy Inputter, data Inputter, database Inputter, text Inputter Machinist, accounting Machinist, accounts Machinist, adding Machinist, addressing Machinist, book-keeping Machinist, calculating Officer, data, clinical Officer, entry, data Officer, preparation, data Officer, processing, data Operative, computer Operator, addressograph Operator, banda Operator, burster Operator, capture, data Operator, card, punch Operator, comptometer Operator, computer Operator, dictaphone Operator, display, visual Operator, edit, tape Operator, entry, data Operator, flexowriter Operator, IBM Operator, ICL Operator, input, data Operator, kardex Operator, key, punch Operator, key-punch Operator, key-time Operator, key-to-disc Operator, keyboard Operator, NCR Operator, preparation, data Operator, processor, word Operator, punch, key Operator, punch Operator, rotaprint Operator, screen Operator, tabulator Operator, VDU Operator, WP Processor, data Processor, text Processor, word Reporter, court Reporter, price Reporter, verbatim Stenographer Superintendent, typing Superintendent, typist's Supervisor, control, computer Supervisor, processing, data Supervisor, processing, word Supervisor, typing Transcriber Typist, audio Typist, copy Typist, shorthand Typist, superintendent Typist Typist-clerk Typist-receptionist Writer, shorthand 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Elementary administration occupations n.e.c.

Work Description

Workers in this unit group perform a variety of elementary clerical and administrative tasks within offices not elsewhere classified in MINOR GROUP: 921 Elementary Administration Occupations.

Qualification

There are no formal academic entry requirements. Training is typically provided on-the-job. NVQs/ SVQs in Administration are available at Level 1.

Job Tasks

copies, duplicates or destroys documents and other records; records and retrieves information; compiles, sorts and files correspondence; takes messages and distributes internal and external correspondence to office staff.

Related Jobs

Assistant, general Assistant, mailing Assistant, reprographic Assistant, scanning Assistant, technical Associate, scanning Boy, office Clerk, junior Copyist, photo Duplicator Encloser Filler, envelope Filmer, micro Girl, office Hand, progress Handyman, office Inserter Junior, office Keeper, paper Machinist, office Machinist, photocopying Machinist Machinist Mailer Man, progress Officer, reprographics Opener, mail Operator, camera Operator, camera Operator, duplicator Operator, film, micro Operator, machinery, office Operator, photocopy Operator, reprographics Operator, room, print Operator, scanner Operator, scanning Operator, xerox Paperkeeper Photocopier Printer, copy Printer, nos Printer, photo Runner Runner Shredder, confidential Sorter, coupon Sorter, voucher Supervisor Technician, reprographic Worker, office Worker, progress 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Working with a wide range of Colleges and Training Providers

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