- NAS Reference
VAC001837885
- Annual wage
£15000.00
- Hours
37.50 per week
- Working Week
Monday - Friday, 09:00 am- 17:30pm
- Date Posted
24/03/2022
- Start Date
26/05/2022
- Location
Middlesbrough
- Expected Duration
15 months
- Status
Now Taking Applications
- Sector
Information communications technician
- Employment Type
Advanced Level Apprenticeship
- Employer
HCL TECHNOLOGIES UK LIMITED
Description of Opportunity
To perform the activities associate is required to be the first point of contact for all IT related issues, to ensure that all incidents and requests follow processes and are logged into the ITSM tool. You will have to minimise the impact of IT incidents by resolving first time where possible.
For more information about this vacancy please contact hello@justit.co.uk - JUST I.T. TRAINING LIMITED (Ref ID: VAC001837885)
Strong organization skills and ability to multi-task and prioritize work
Excellent communication skills with the ability to work with executive staff members both internally and externally
Ability to deliver engaging, polished, and professional presentations to internal and external audiences
Excellent written and verbal communication and presentation skills
Must be a Graduate BTech/B.E or any other technical degree preferred
Good to have experience in customer support
Preferred MCP/MSCE/MSCA certification
Self-motivated
Ability to work under pressure both within a team and as an individual
Excels within a multi-tasking environment
Co-operative and flexible team player
High integrity
Tech and digital professionals in London earn an average salary of £52,500 per year, so this Apprenticeship could be the start of a very promising and profitable career
After the Apprenticeship:
Over 90% of our Apprentices move on to permanent full-time employment in the tech industry. There are also opportunities to extend your training with a higher-level Apprenticeship programme
Just IT have already helped over 1000 people start their tech and digital careers with an Apprenticeship
Our client is a leading international services company that covers the entire gamut of technology solutions and services including infrastructure management, application development, BPO and engineering and R&D services.