BMW Aftersales Customer Service (Parts Advisor) Apprenticeship - Specialist Cars BMW Luton.

BMW Group Academy LUTON

We are currently recruiting for an Aftersales Customer Service (Parts Advisor) Apprentice at Specialist Cars BMW Luton. The successful applicant will have the opportunity to work with one of the world's most prestigious and technologically advanced car manufacturers.

Intermediate Customer service practitioner Level 2 (GCSE)

Opportunities from BMW Group Academy | GetMyFirstJob

  • NAS Reference
    VAC001838374
  • Weekly wage
    £192.40
  • Hours
    40.00 per week
  • Working Week
    Shifts to be confirmed.
  • Date Posted
    25/03/2022
  • Start Date
    20/06/2022

  • Location
    LUTON
  • Expected Duration
    12 months
  • Status
    Now Taking Applications
  • Sector
    Customer service practitioner
  • Employment Type
    Intermediate Level Apprenticeship
  • Employer
    BMW Group Academy

Description of Opportunity

We are currently recruiting for an Aftersales Customer Service (Parts Advisor) Apprentice at Specialist Cars BMW Luton. The successful applicant will have the opportunity to work with one of the world's most prestigious and technologically advanced car manufacturers.

For more information about this vacancy please contact Apprentice Recruitment Team 01189 480 449 apprenticerecruitment@bmw.co.uk - BABCOCK TRAINING LIMITED (Ref ID: VAC001838374)

To have good communication and organisational skills Excellent customer service skills
Applicants are required to have, or predicted to obtain, GCSEs at grades A*-C/9-4 (or equivalent) in the following subjects: English Maths ICT (or one other subject if candidate did not take ICT)
Successful applicants must demonstrate the following: Enthusiastic To be honest and trustworthy with a willingness to learn To have a positive attitude and work ethic, with high level of professionalism to represent the BMW/MINI brand An interest in the automotive industry To be able to work effectively as part of a team in a busy parts department, as well as having the capability to follow instructions and work individually
Successful applicants must be prepared to travel to the BMW Group Academy in Berkshire to complete their apprenticeship training. Training is completed in one-week blocks approximately once every two months. All training costs are covered by the BMW Retailer (travel, accommodation and food). Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). For more information please visit: https://www.gov.uk/national-minimum-wage-rates
Upon successful completion of the apprenticeship, you will be a qualified Parts Advisor. You will also gain a Level 2 Customer Service Practitioner. Following this, there are various opportunities for progression within the Retailer.
All Motor Vehicle Technician, Genius, Aftersales Customer Service (Parts & Service) and Motorcycle Technician Apprentices will be employed at their local BMW Retailer and will attend the BMW Group Academy for their training. The BMW Group Academy is based at Wokefield Park near Reading in Berkshire. All Bodyshop Technician (Paint & Panel) Apprentices will be employed at their local BMW Retailer or Bodyshop and will attend our body training facility for their training. The body training facility is located in Milton Keynes.

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