Customer Services Operator (CSO).

Unibail Rodamco Westfield Various Locations

Working alongside the Westfield London Car Park and Estates team and contractors who carry out the following tasks: 1. Oversee all day to day operational requirements of the car park. 2. Ensure correct patrol activity within the car park is carried out and the relevant areas of the car park / control room are covered during peak times. 3. Carry out regular car park inspections, monitoring H&S, checking cleanliness, maintenance and reporting items accordingly to the correct departments. 4. Ensure that all car park levels are opened and closed at the correct times. 5. Assist in organis...

Traineeship Business & Administration

  • GMFJ Reference
    132455
  • Hours
    30.00 per week
  • Date Posted
    25/05/2021
  • Start Date
    25/10/2021

  • Location
    Various Locations
  • Status
    Now Taking Applications
  • Sector
    Business & Administration
  • Employment Type
    Traineeship
  • Employer
    Unibail Rodamco Westfield

Description of Opportunity

Working alongside the Westfield London Car Park and Estates team and contractors who carry out the following tasks: 1. Oversee all day to day operational requirements of the car park. 2. Ensure correct patrol activity within the car park is carried out and the relevant areas of the car park / control room are covered during peak times. 3. Carry out regular car park inspections, monitoring H&S, checking cleanliness, maintenance and reporting items accordingly to the correct departments. 4. Ensure that all car park levels are opened and closed at the correct times. 5. Assist in organisation and direction of traffic during busy periods in the car park to ensure the safe movement of vehicles entering and leaving the car park. 6. Responsible for ensuring first line preventative maintenance is carried out and recorded on a regular basis for all car park equipment and that faults are investigated / reported and escalated to management where required. 7. Ensure that all validations, barrier raises, and exits are clearly explained and recorded appropriately in line with company policy and procedure. 8. Ensure all customer queries are dealt with in a quick, polite and effective manner. 9. Assist with incidents as directed by the Control Room and/or Centre Management. 10. Shadow on Administrative duties, running Car Park reports, team rotas. 11. Shadow on Westfield Smart Parking service Customer Support operations

For more information about this vacancy please contact Let Me Play on 0203 4757511 (Ref ID: 132455)

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