- GMFJ Reference
40.00 per week
- Date Posted
- Start Date
Now Taking Applications
Catering & Hospitality
- Employment Type
Intermediate Level 2
Description of Opportunity
more often than not the guest experience starts with you. That’s why to work as part of our Front of House team you will know we only get one chance at creating a first impression, we only deliver our best, and we do it always.
The reception desk is often the first port of call for any general enquiry. We
welcome any guest interaction and see it as an opportunity to shine and
deliver exceptional service.
other responsibilities include:
- Greeting guests with a warm welcome
and ensuring a courteous and efficient process of checking-in, completing the
correct registration procedure including offering a tour where appropriate
and explaining the welcome pack.
- Providing comprehensive information
about our property and ensuring our guests have all the information they need
for their say or visit.
- Deal with any guest queries or
- Support the making of reservations
- Act as an excellent communicator and
ensure all departments are aware of any changes that are requested.
- Ensure we work to the highest standards of financial and data security.
Being the iconic well-being brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out. Not only will you work in a great company where we share and believe in our vision you will also have
access to the following:
- Health, Wellness and
- Champneys experiences
- App technology for all our
- In house social media
connecting our Champneys Family
- Motivating, rewarding and
engaging colleague events
- Discounted stays for you,
your friends and family at any of our Hotels or Resorts
- Heavily discounted rates
at our getaway Haven
- Complimentary Spa Day
- Exceptional discount on
- Great discounts on our
- Discounted membership to
our exceptional health clubs
- Access to Learning &
Development aimed at job satisfaction and career advancement
- Mental Health Awareness
- Access to wider wallet –
discounts on a wide range of websites, high street shops and great
experiences for you and your family
- Merlin Entertainments
- Introduce a friend
- Long Service celebrations
- Meals on duty
- Free parking
- Professional uniform
For more information about this vacancy please contact HIT Training on 02382 149390 (Ref ID: 133557)
We have a great succession plan within the group
and support all colleagues with their learning and development.
- Hospitality Team Member Apprenticeship Level 2,
- Functional Skills in Maths and English.
Good communication skills
We have have a great succession plan within the group and support all colleagues with their learning and development.