- GMFJ Reference
134397
- Wages
£6.10 p/h
- Hours
36.00 per week
- Date Posted
15/06/2021
- Start Date
13/09/2021
- Approx. Duration
15 Months
- Location
Wadebridge
- Status
Now Taking Applications
- Sector
Catering & Hospitality
- Opportunity Type
Intermediate Level 2
- Employer
The Mariners Public House
Description
Each of the hospitality team member
family will show the apprentice everything from social media, the booking and
reservation process to running a section for service and even spend time with
the kitchen team to learn the importance of the produce. The apprentice will be
expected to give every aspect equal care and attention. The candidate will
receive support and training throughout the role. Daily duties will include
helping to prepare and maintain the setting of the restaurant and pub area, to
ensure a wonderful impression is given to our customers. Learning to work as a
team during throughout the day, which will include making drinks, learning our
menu as well as our Epos systems within the company. We ask you join us with a
positive and passionate approach, and we can teach you the rest. Excellent
customer service is so important to us.
For more information about this vacancy please contact Truro and Penwith College on 01872 305500 (Ref ID: 134397)
Company website : www.paul-ainsworth.co.uk
- Communication
- Team
Work
- Able
to Listen
- GCSE
grade C/4 or equivalent
- Know
the business vision and values, its main competitors, how it fits into the
wider hospitality industry and how own area of work contributes to
achieving business targets
- Know
the products / services that are offered by the business, their prices and
special offers and how to match them to customers’ needs
- Understand
the importance of meeting, and where possible, exceeding customer
expectations in line with the business / brand standards
- Wine
service: Know a variety of wine styles and popular grape varieties, their
basic characteristics, basic wine and food pairing in line with the menu,
information that will help inform customers, equipment required to store
and serve wines and conditions required for optimum wine quality
- Beer
/ Cask Ale: Know a variety of beers, including bottled, keg and cask ales,
their characteristics, basic food pairing in line with the menu,
information that will help inform customers, the equipment required to
store and serve them and conditions required for optimum quality and the
correct cellar procedures and conditions Cocktails / Mixology:
- Know
the main categories of cocktails, including common base ingredients,
methods of preparing and serving them, how ingredients and equipment
should be stored and information that will help inform customers
- Deliver
excellent customer service in line with the business / brand standards
with the aim of exceeding customer expectations
- Carefully
handle payments, transactions, stock and packaging to minimise unnecessary
financial loss
- Actively
promote the unique selling points of the business and special offers
available and promotions to customers
- Wine
service: Provide accurate information on the wine menu, make basic
recommendations to customers based on menu, serve and store wine in the
correct manner and use specialist equipment for preparing and serving wine
appropriately
- Beer
/ Cask Ale: Provide accurate information on beers, including bottled, keg
and cask ales; make recommendations to customers based on menu, serve and
store beer and cask ales in the correct manner and use specialist
equipment appropriately
- Help
ensure that the correct cellar conditions are maintained to preserve the
quality of the beer / cask ale
- Cocktails
/ Mixology: Provide accurate information on the cocktail menus to
customers, prepare cocktails using a range of ingredients and methods and
adjust the cocktail to customers’ taste and preference.
- Ensure
ingredients are stored correctly and use specialist equipment
appropriately
- Take
a responsible approach to the preparation, sale and service of food and
beverages for example in relation to safe handling and storage, and
accurately communicating the contents of products
- Demonstrate
high personal hygiene standards and clean workstation ethic at all times
- Be
highly organised and has the ability to multitask whilst maintaining an
engaging, friendly and helpful attitude to customers
- Pay
attention to detail and have high standards of cleanliness and
presentation
- Work
in a discreet manner and maintain customer confidentiality
- Punctual
- Presentable
- Bubbly
Personality
On
successful completion of the apprenticeship there is a possibility of a future
job role.
Candidate must be 18 years or above. The working days would be 5 out of 7 between the hours of 10am and
11pm. The restaurant is open 7 days a week so the weekends and late nights.