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Digital Support Apprentice

  • QA Apprenticeships
  • Killearn, Stirling
  • £7.00 per hour
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  • GMFJ Reference
    253263
  • Wages
    £7.00 p/h
  • Hours
    35.00 per week
  • Date Posted
    14/08/2024
  • Start Date
    14/08/2024
  • Duration
    Not Specified

  • Location
    Killearn
  • Status
    Now Taking Applications
  • Sector
    Business & Administration
  • Opportunity Type
    Advanced Level 3
  • Employer
    QA Apprenticeships

Description

Employer description:



Established in 2016, West Group Technical Services Ltd (WGTS) has swiftly made a name for itself as a specialist in commercial and industrial electrical services. West Group Technical Services specialise in providing high-quality security solutions for businesses of all sizes. From securing exits and entranceways, offering customised fabrication and automation services, they are dedicated to ensuring that their clients feel safe and always protected.



WGTS are currently seeking a Digital Support Apprentice to join our team in providing essential support to our office operations. The successful candidate will play a crucial role in maintaining efficient Digital processes. This is a full time onsite role, based in Killearn, Glasgow. 



Responsibilities:





  • Act as first point of contact for customers in person and on the phone, handling enquiries and booking appointments


  • By the end of your apprenticeship you will be an expert in Sage Accounting Software. You will use this software to send invoices to clients


  • Become a super user of Quickbooks where you become a pro in financial record-keeping and ensure that cash flow within the business remains consistent


  • Managing a centralised email inbox and distribute correspondence as required


  • Assist in maintaining office supplies and equipment, ordering supplies when required




Required skills:





  • Good customer service skills


  • Basic PC literacy including competency in MS Office (Word and Excel)


  • Excellent phone etiquette and communication skills


  • Prior experience in an office environment is advantageous




Salary:



£14,560 per annum, with salary increase after 3 month probation.



Working hours:



Monday to Friday, 9am – 5pm with 30 minute paid lunch break



Benefits:





  • Casual dress


  • Referral programme


  • Pension scheme


  • Pay reviews


  • Great career progression opportunities




Future prospects:



The opportunity to stay in a full time position and working in to a number of positions which would suit the business needs at that time, these could include roles such as:





  • H&S and compliance administration/manager


  • Small works coordinator


  • Project coordinator


  • Finance and accounts assistant


  • Office secretary




Important information:



This vocational apprenticeship comprehensively supports your specific job role with this particular employer.  Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work.  They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.



Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.



On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. 



If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!

For more information about this vacancy please contact QA on 01793696141 (Ref ID: 253263)

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