Take your place at the
heart of our community. At Starbucks, where your voice matters and your passion
for customer service is brewed into everything we do. We’ve got an exciting
opportunity for you to join us as a barista. Being at the forefront of our
community, you’ll get involved in creating our Starbucks experience by
providing our customers with high quality service, beverages and products,
whilst creating our third place environment. We want you to be your true
authentic self at work and that’s why you’ll also have access to our partner
networks, because here you belong.
You don’t need previous experience to join our team as a barista, all we ask is
you bring a passion for bringing joy to our customers. Working in a Starbucks
store is different from any other job. You’re creating genuine moments of
connection with our customers and making a difference to their day, through
creating handcraft delicious beverages and building relationships with our
customers
(getting to know their favourite drink), and with your fellow partners in
store.
The best part about
this role is that no two days are ever the same! Working in one of our
dynamic
stores, a typical day could include:
• Supporting with store procedures including, opening or closing the store,
cash handling, and safety and security
• Supporting community initiatives in store, being an all-rounded community
champion
• Supporting your fellow partners during periods of high volume to keep the
store operating
• Anticipating and delivering on your customer and store needs by getting to
know your store environment and customers
• Supporting in creating the third place environment during each shift
• Delivering legendary customer service to all customers by acting with a
customer comes first attitude and creating genuine connections
• Maintaining a clean and organised workspace for your customers and partners
• Providing quality beverages, whole bean and food products consistently for
all customers in line with our recipe and presentation standards
Given the nature of our stores, our working hours could include early mornings,
evenings, weekends, nights and/or holidays.
All our retail store partners begin their careers with us by undertaking an
introductory training programme which are led by our amazing in store trainers
and coaches and are designed to
immerse you in the Starbucks culture and set you up for success. These training
programmes are delivered in our stores and provide partners with the
opportunity to learn on the job supported by their manager.
In return, we’ll offer
you a competitive starting salary and benefits that include:
• 28 days holiday a year (including Bank Holidays) + an additional special day
for you to take to celebrate a special moment in your life each year
• Free drinks and food when you’re on shift
• Bean stock options for all partners (own part of Starbucks!)
• Comprehensive training (including coffee knowledge!) and access to Starbucks
Global
Academy (our online learning platform to help continuously develop yourself)
• A free bag of coffee each week and a 30% partner discounts on food,
beverages, and merchandise
• Discounts with local and national retailers (cell phones, gym memberships,
entertainment tickets, hotels, etc.) through Perks at Work platform
• Life assurance
• Home Sweet Loan (Interest-free loans that can be paid back over 12 months to
help pay your rental deposit)
• A free 24/7 Employee Assistance Programme available to you and your family
• Recognition schemes and monetary awards for long service, WOWing customers
and your fellow partners
• Great long-term career opportunities in store and support center
So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll
be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a
part of it all. Here you belong.
You can start an
apprenticeship whether you’re starting your career or you want a change. You
can have a previous qualification like a degree and still start an
apprenticeship.
As one of our retail
apprentices you will:
- Make all of our customers feel
welcome with a friendly smile and simple hello.
- Help customers find the items
they are looking for.
- Give a fast and friendly
service at the tills, always offering help to pack and leaving a good
impression with a friendly thank you and goodbye.
- Handle stock with care whilst
working deliveries, quickly placing products into our freezers and onto
our shelves ready for our customers to buy.
- Work with the rest of your team
to complete the daily and weekly routines that keep our shops clean and
tidy.
You will need:
- A friendly, positive,
hardworking approach to work.
- To enjoy being busy as there is
always something to do. You’ll jump from putting out deliveries to serving
on the till, helping customers on the shop floor, completing important cleaning
and stock rotation routines and more!
- To be reliable as you will be
an important part of a small team. Your colleagues and customers will
depend upon you to do your best on each shift and not let the team down.
- A bit of flexibility when it
comes to your shifts. When other members of your team are off enjoying
their holidays, we may need you to work slightly different hours to cover
for them. Rota’s are planned three weeks in advance and your commitments
outside of work will be taken into consideration when planning your
shifts.
- Ensure that all work set by our
apprenticeship provider is completed on time and to the best of your
ability.
To become an apprentice,
you must:
- be 16 or over
- not already be in full-time
education
You can start an
apprenticeship whether you’re starting your career, want a change or you're
upskilling in your current job. You can have a previous qualification like a
degree and still start an apprenticeship.
As an apprentice you’ll:
- have regular one to one
sessions with a dedicated trainer either remotely or through visits to
your workplace
- learn and train for a specific
job
- get paid and receive holiday
leave
- get hands-on experience in a
real job
- study for at least 20% of your
working hours
- complete assessments during and
at the end of your apprenticeship
- be on a career path with lots
of future potential