IT Infrastructure Degree Apprentice
QA Apprenticeships
pstrongEmployer description:strongp pVolvo Trucks is a world-leading truck manufacturer, committed to driving progress and shaping the future landscape of sustainable transport. At Volvo Trucks, we lead the way in transport innovation and safety. From delivering cutting-edge technology to ensuring our vehicles set the benchmark for sustainability and performance, we are shaping the future of the industry. Our dedication to excellence has been recognised globally: the Volvo FM and Volvo FH Aero scored the maximum five stars in Euro NCAPs first truck safety assessment and were honoured with the City Safe award.p pstrongOverview:strongp pAs an IT Infrastructure Apprentice, you will deliver and support IT infrastructure services to all relevant regional Truck & Bus Centre locations and regional offices, whilst also managing technical administration and authorisation of all local and group IT systems. You will be involved in the installation and support of all IT hardware, supporting all business activities, ensuring any downtime is kept to a minimum. You will be part of a close-knit team of 4 collaborating and shadowing them across 18 sites, gaining hands-on experience. As an apprentice, on-the-job training and mentorship will be provided to support your professional development and enhance your technical skills alongside achieving a degree-level apprenticeship qualification.p pstrongPLEASE NOTE: strongThis is astrong field-based role strongwith travel across the strongsouth and east of Englandstrong. The ideal candidate would reside in commutable distance to Warwick and have a drivers licence.p pApply now to start your Volvo Group journey and be part of a team that recognises and values differences while providing an environment for your personal and professional growth!p pstrongResponsibilities: strongp ul liRespond to user enquiries and provide technical assistance, troubleshooting hardware and software issues, both in person and remotely.li liAssist in the installation and configuration of computer hardware, software, and networking equipment under the guidance of senior technicians.li liCollaborate with the IT team to develop and maintain documentation, including system configurations, user manuals, and troubleshooting guides.li liParticipate in technology-related projects, contributing to the design, implementation, and testing of new systems and solutions. (Projects include: Windows 11 migration and managing upgrade of WIFI networks across 18 Truck centres).li liStay updated with emerging technologies and industry trends to provide recommendations for improving IT infrastructure efficiency and effectiveness.li liManage technical administration and authorisation for new starters and leavers in a timely manner for all local and group IT systems.li ul pstrongDesirable skills:strongp ul liStrong analytical and problem-solving skills with excellent Microsoft 365 knowledge (advanced Excel skills is advantageous). You need to have effective communication, numerical, and project management skills.li liA drivers license is strongrequired.strongli liStrong interest in information technology, computer systems, and networking.li liBasic understanding of computer hardware components, operating systems, and common software applications.li liFamiliarity with networking concepts, including TCPIP, DNS, DHCP, and wireless technologies.li liCommitment to maintaining confidentiality and data security.li liIn-depth knowledge and understanding of IT environments and networked services.li ul pstrongEntry requirements:strongp pA Level 3 qualification in a relevant area in any grade. Acceptable qualifications include:p ul liTwo A levels in one or more similar subject.*li liLevel 3 apprenticeship in a similar subject.li liInternational Baccalaureate at Level 3 in a similar subject.li liBTEC Extended Diploma in a similar subject.li liA work experience route (2-3 years) in a similar subject-related role.li ul p*’Similar subject’ relates to areas directly relevant to or commensurate with ’Digital and Technology Solutions’. Typically this would be areas such as but not limited to Level 3 digital apprenticeships, A-LevelBTEC Computer Science, Information Technology, Networking, Software Engineering, etc.p pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking hoursstrong: 37.5 hours per week.p pstrongBenefits: strongp ul listrongProfessional growth and development: strongUnlock your potential through various training and development opportunities. On top of the apprenticeship qualification opportunity on offer.li listrongPension scheme: strongMatched up to 5 of your salary, including death in service cover.li listrongMedical Insurance: strongMedical insurance provided by Bupa.li listrongEmployee Assistance Programme: strongTake advantage of our wellness, mindfulness, and counselling services.li listrongDiscounts on various purchases: strongEnjoy savings on shopping vouchers, cinema tickets, holidays, and travel.li listrongFitness perks: strongAccess MyGymDiscounts and MyActiveDiscounts. Make use of our on-site gym.li listrongOther benefits includestrongDental insurance, a Cycle-to-work scheme, and Eyecare vouchers.li ul pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp
category
IT quality and testing professionals
currency_pound
12.50 per hour
school
Degree Apprenticeship
calendar_todayDate Posted: 12 June 2025
event_availableClose Date: 10 July 2025