Digital Support Apprentice
QA Apprenticeships
pstrongKeane Premier Group have been providing world-class in-home and live-in care across Glasgow and surrounding areas since 2008. This is a fantastic opportunity for a compassionate and caring individual to join their team.strongp pThey are looking for a friendly, confident individual who is keen to learn and develop. Full comprehensive training will be provided however the ability to communicate and use own initiative is something they are keen to see.p pYoull be in great hands! Keane Premier Groups values mean their tailored services are matched to whomever steps through their doors, and from that moment onwards, everything they do is to make their residents as comfortable as possible. They are committed to supporting the development of junior talent having taken on apprentices already within the business.p pstrongInterested? Apply today!strongp pstrongResponsibilities:strongp ul liFirst point of contact for all telephone calls, emails, and reception queries, ensuring a professional and welcoming approach. Supporting service users, families, and staff with enquiries, triaging to the appropriate person or department.li liMaintaining accurate records, filing systems, and databases in line with confidentiality and GDPR requirements on Care Planner and internal shared drives.li liAssisting with scheduling meetings via MS Teams, managing diaries on MS Outlook, and preparing documents when required through MS Word.li liAssisting with elements of recruitment through Applicant Tracking System (ATS), Recruit Genie, including screening calls, arranging interviews, and providing additional support when required. You will become a systems expert on this.li liProviding general support, including typing, scanning, photocopying, and data entry and collaborating with other areas of the business with routine tasks, ensuring efficiency and attention to detail.li liHandling incoming and outgoing mail, ensuring it is distributed or processed promptly.li liLiaising with external stakeholders and partners in a professional manner, promoting a positive image of Keane Premier Support Services.li ul pstrongDesirable skills:strongp ul liExcellent communication and interpersonal skills.li liStrong organisational skills with the ability to prioritise effectively.li liA professional, friendly, and approachable manner.li liConfidence in handling phone calls and face-to-face queries.li liGood IT literacy, including Microsoft Office (Word, Excel, Outlook).li liAbility to work independently and as part of a wider team.li liFlexibility to provide cover at more than one office when required.li ul pstrongSalary: strong18,525 per annum.p pstrongWorking hours: strong37.5 hours per week, Monday to Friday, 9am 5pm.p pstrongBenefits include:strongp ul liEarly access to a portion of your earnings with Wagestream.li liHealth Assured employee assistance programme, with 247 support via the Wisdom app and helpline access health checks, wellbeing tools, legal advice, and much more.li liFree confidential counselling sessions up to 6 structured counselling sessions via phone, online or face-to-face.li liBright Exchange, available through the Wisdom app unlock exclusive deals and discounts on a wide range of products and services.li liGift card and cinema savings through Salary Extras.li liExclusive high street discounts through the Blue Light Card.li liFree mortgage consultation with McCuster Mortgage Solutions.li liComprehensive induction and ongoing training to support your confidence and success.li li28 days holiday (pro rata).li liClear opportunities to grow, with real career progression routes to help you reach your full potential.li ul pstrongFuture prospects:strongp pUpon completion of your apprenticeship there is the possibility to continue your role at Keane Premier Group! At the end, as well as the valuable experience you have gained, you get a nationally recognised qualification.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.p pIf you are interested in starting your career and receiving a work based qualification at the same time strongAPPLY NOW!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp
category
Business & Administration
currency_pound
8.91 per hour
calendar_todayDate Posted: 15 Sep
event_availableClose Date: 13 Oct
school Advanced Level 3 Apprenticeship
