Industry Sectors

Information Technology

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Industry Summary

It’s hard to think of anything that doesn’t involve digital tech these days. IT and Communication professionals are high in demand; and the best will find it easy to find a superfast connection to the top employers offering great opportunities. A career in this sector is one that matters in a world that is going digital.

IT is a booming sector – it’s everywhere, from apps, websites, smart phones and TVs to even fridges connected to WIFI. In our modern world, organisations of all shapes and sizes rely on experts to boot up, share files and stay connected in a world that is able to change, well, in a flash. There’s a world of amazing opportunities to browse – from a typical 9-to-5 deskside support role, database developers and even website designers. Or rather, it could be cyber-security or creating cutting edge communications systems is more your thing.

This dynamic and ever-changing industry demands recruits who enjoy a fast-paced environment. At the rate that tech evolves, it’s hard not to imagine a career where you won’t be working on the next big thing – whether that’s AI or cloud networks, the world really is your oyster.

What options can I take for a career in IT?

 

Work Experience

If you’re considering a career in IT, work experience will be your best friend due to the competitive spirit of the industry. Computers are everywhere, meaning you’ll have plenty of options when choosing an area in which to gain experience. Some companies may offer summer internships to students of all different academic levels, or even a year in industry; however, these can be competitive. Work experience in the IT industry will show employers that you’re serious about a career in the sector and improve your soft skills, as well as your technical ones, which are crucial for an IT role.

If you struggle to find a placement, it’s a good idea to show your own initiative and create your own opportunities. You could always set up your own IT project or learn a new programming language in order to have experiences to draw upon that will impress employers. There are even websites out there that allow you to sign up and link you to others that need IT solutions, whether that’s creating an entire website to developing a mobile app.

Unsure about what a work placement could involve? You should’ve asked!

 

Apprenticeships

An apprenticeship in the IT industry will give you the practical experience and qualifications that you’ll need in this ever-evolving sector and help you progress within your career. Apprenticeships are available from small businesses to large corporations in a variety of sectors, not just those where IT is at the core of the business. They are also open to those who wish to study straight from school, all the way up to a degree apprenticeship.

You’ll be able to spend time training on the job, whilst spending 20% of your week learning the theoretical background necessary to your role and working towards your qualification. Not only will you be earning a salary, but you’ll also be working alongside experienced colleagues who can aid you in your search for your perfect career. Here are some potential apprenticeships in the IT industry:

  • Level 3 – Infrastructure Technician
  • Level 3 – Unified Communications Technician
  • Level 3 – IT Solutions Technician
  • Level 4 – Cyber Intrusion Analyst
  • Level 4 – Software Developer
  • Level 4 – Software Tester
  • Level 4 – Data Analyst
  • Level 6 – Cyber Security Technical Professional (integrated degree)
  • Level 6 – Data scientist (integrated degree)

Want to know what apprenticeships are all about? We have you covered!

 

University

At university, you’ll get the run down on all the theoretical information you’ll need behind the IT industry which will be highly important once you graduate. You’ll also have the chance to choose your modules and specialise your learning to the topics that interest you the most (and may be useful in your career once you graduate). Most universities now offer their students a chance to undergo a year in industry. Not only will this give you the chance to put all the knowledge and skills you’ve gathered over your degree into practice, but it will also give you the much-needed work experience that will make you stand out to employers in the industry. Here are some possible IT related degrees:

  • Information Technology BSc (Hons)
  • IT Management for Business BSc (Hons)
  • Information Communication Technology MComp (Hons)
  • Education and Information Technology BA (Hons
  • Business Information Technology BSc (Hons)
  • Information Technology for Business BSc (Hons)
  • Business Computing BSc (Hons)

Want to find out what University could offer you? We have your back!

 

Graduate Jobs

There’s a huge variety on offer if you’re looking for graduate roles in the IT industry – whatever you’re passionate about, you can be sure that there is something out there for you. You could choose to enter a job straight away after graduating, but a popular option offered by many employers is the chance to undergo a graduate scheme with the company. You could be trained for a specific role, or you may also have an option to rotate around different functions in the company. This is an opportunity and will give you a broader understanding of how the employer works and also give you the chance to test out different roles. 

Want to know what graduate jobs are all about? We can help!

 

Other routes

The IT industry has plenty of options rather than traditional qualifications. Understanding the principles behind it matters a lot more to some employers than any professional accreditation. This means that many people teach themselves these matters at home and then are approached by employers or reach out to them themselves to find employment. However, if you wish to gain a qualification related to the IT industry, contact your local training providers to see what courses they run and how you can enter the sector through this route.

 

The Chartered Institute for IT

At BCS, The Chartered Institute for IT, we’re on a mission to support the people working in the IT industry and our future tech workforce. We work with key partners and a global membership community to improve IT education, influence ethical practice, share expertise, raise professional standards and support career progression.

Our purpose is rooted in our Royal Charter: “To promote and advance the education and practice of computing for the benefit of the public”. Our vision is for everyone in society to benefit from good IT; they need a profession that will champion and deliver access to the right technology, knowledge and skills required for all of us to be resilient and thrive in our digital world.

We help make IT good for society through the incredible work and support of our members, volunteers, young people, staff, partners and like-minded organisations who share our vision.

As your industry body and will support you into your first step into the workplace and throughout your career, providing valuable insights, support and guidance along the way.






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Career Progression, Discover Your Future

Work Description

Job holders in this unit group plan, organise, direct and co-ordinate the work and resources necessary to provide and operate information technology and telecommunications services within an organisation.

Qualification

There are no pre-set entry requirements although candidates usually possess a degree or equivalent qualification together with substantial, relevant work experience. A variety of professional and postgraduate qualifications is available.

Job Tasks

develops in consultation with other senior management the IT/telecommunications strategy of the organisation; directs the implementation within the organisation of IT/telecommunications strategy, infrastructure, procurement, procedures and standards; develops the periodic business plan and operational budget for IT/telecommunications to deliver agreed service levels; considers the required IT/telecommunications staffing levels, oversees recruitment and appointment of staff and directs training policy; prioritises and schedules major IT/telecommunications projects; ensures that new technologies are researched and evaluated in the light of the organisation’s broad requirements.

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Director, IT Director, managing, company, software Director, managing Director, product Director, technical, computer Director, technical Director, technical Director, telecommunications Director Director Director of communications Director of IT Head of computer services Head of ICT Head of information security Head of IT Head of technology Officer, information, chief Officer, technical, chief Owner 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Work Description

IT specialist managers plan, organise, manage and coordinate the provision of specialist IT services and functions in an organisation.

Qualification

Entrants usually possess a degree or equivalent qualification, although entry with other academic qualifications and/or significant relevant experience is possible. There is a variety of vocational, professional and postgraduate qualifications available.

Job Tasks

plans, coordinates and manages the organisation’s IT provision or a specialist area of IT activity; liaises with users, senior staff and internal/external clients to clarify IT requirements and development needs; takes responsibility for managing the development of a specialist aspect of IT provision such as user support, network operations, service delivery or quality control; supervises the technical team and coordinates training; plans and monitors work and maintenance schedules to ensure agreed service levels are achieved; reports on IT activities to senior management.

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Manager, administration, computer Manager, applications Manager, assurance, quality, systems Manager, CAD Manager, capture, data Manager, centre, data Manager, communications, data Manager, communications Manager, computer Manager, delivery, service, IT Manager, delivery, service Manager, delivery Manager, delivery Manager, desk, help Manager, desk, help Manager, development, IT Manager, development, software Manager, development, systems Manager, development Manager, engineering, system Manager, experience, user Manager, field Manager, GIS Manager, helpdesk, IT Manager, information Manager, information Manager, infrastructure Manager, installation, computer Manager, installation, systems Manager, internet Manager, intranet Manager, IT Manager, MIS Manager, network Manager, networking Manager, operations, computer Manager, operations, network Manager, operations Manager, operations Manager, processing, data Manager, product Manager, production, digital Manager, production Manager, programming Manager, quality Manager, service, computer Manager, service, digital Manager, service, IT Manager, service Manager, services, client Manager, services, computer Manager, services, IT Manager, services, network Manager, services Manager, software Manager, support, desktop Manager, support, IT Manager, support, PC Manager, support, systems Manager, support, technical Manager, support Manager, system, network, computer Manager, systems, business Manager, systems, information Manager, systems, IT Manager, systems Manager, team Manager, technical, computer Manager, technical Manager, technology, information Manager, Telecom, British Manager, telecommunications Manager, telecoms Manager, test Manager, testing Manager, transmission Manager, UX Manager, validation Manager, visualisation, data Manager, warehouse, data Manager Manager Manager Manager Manager 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Work Description

Jobholders in this unit group manage, coordinate and technically supervise specific IT projects and programmes of a discrete duration and/or budget.

Qualification

Entrants usually possess a degree or equivalent qualification, although entry with other academic qualifications and/or significant relevant experience is possible. There is a variety of relevant vocational, professional and postgraduate qualifications available.

Job Tasks

works with client or senior management to establish and clarify the aims, objectives and requirements of the IT project or programme; plans the stages of the project or programme, reviews actions and amends plans as necessary; coordinates and supervises the activities of the project/programme team; manages third party contributions to the programme or project; monitors progress including project/programme budget, timescale and quality; coordinates and oversees implementation of the project or programme; reports on project or programme to senior management and/or client.

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Leader, project, software Leader, project Manager, change, IT Manager, change Manager, change Manager, delivery, project Manager, implementation Manager, programme Manager, programme Manager, project, development, software Manager, project, digital Manager, project, IT Manager, project, technical Manager, project Manager, project Manager, projects, IT Officer, projects, computer Planner, IP 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Work Description

Workers in this unit group provide advice on the effective utilisation of IT and design IT systems in order to meet the business objectives or to enhance the business effectiveness of the organisation.

Qualification

Entrants usually possess a degree or equivalent qualification, although entry with other academic qualifications and/or significant relevant experience is possible. There is a variety of relevant vocational, professional and postgraduate qualifications available.

Job Tasks

liaises with internal/external clients in order to analyse business procedure, clarify clients’ requirements and to define the scope of existing software, hardware and network provision; undertakes feasibility studies for major IT developments incorporating costs and benefits, and presents proposals to clients; communicates the impact of emerging technologies to clients and advises upon the potential introduction of such technology; provides advice and assistance in the procurement, provision, delivery, installation, maintenance and use of IT systems and their environments; examines existing business models and flows of data and designs functional specifications and test plans for new systems in order to meet clients’ needs; researches, analyses, evaluates and monitors network infrastructure and performance; works closely with clients to implement new systems.

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Accountant, systems Adviser, systems Analyst, business, IT Analyst, business, technical Analyst, business Analyst, comms, data Analyst, comms, technical Analyst, communications, data Analyst, computer Analyst, maintenance Analyst, operations Analyst, system Analyst, systems Analyst, technical Analyst, telecommunications Analyst, voice, communications Analyst, warehouse, data Architect, chain, supply Architect, cloud Architect, data Architect, database Architect, datawarehouse Architect, digital Architect, domain Architect, enterprise Architect, information Architect, infrastructure Architect, integration Architect, IT Architect, network Architect, process Architect, product Architect, services Architect, solution, customer Architect, solution, IT Architect, solution Architect, solutions, customer Architect, solutions, IT Architect, solutions Architect, strategic Architect, systems Architect, technical Architect, technology, SAP Architect, web Architect Consultant, ERP Consultant, systems Designer, app Designer, applications Designer, computer Designer, database Designer, systems Engineer, cloud Engineer, computer Engineer, data, big Engineer, design, computer Engineer, infrastructure, IT Engineer, infrastructure Engineer, systems Integrator, systems Officer, development, systems Planner, technology, information Scientist, computer Scientist, data Specialist, multimedia Specialist, services, cloud Specialist, systems Specialist, technical, computer Specialist, technical Specialist, visualisation, data Strategist, IT Writer, technical 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Work Description

Programmers and software development professionals design, develop, test, implement and maintain software systems in order to meet the specifications and business objectives of the information system; they also design and develop specialist software e.g. for computer games.

Qualification

Entrants usually possess a degree or equivalent qualification, although entry with other academic qualifications and/or significant relevant experience is possible. There is a variety of vocational, professional and postgraduate qualifications available.

Job Tasks

examines existing software and determines requirements for new/modified systems in the light of business needs; undertakes feasibility study to design software solutions; writes and codes individual programs according to specifications; develops user interfaces; tests and corrects software programs; writes code for specialist programming for computer games, (for example, artificial intelligence, 3D engine development); implements and evaluates the software; plans and maintains database structures; writes operational documentation and provides subsequent support and training for users.

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Analyst, data Analyst, database Analyst, implementation Analyst, information Analyst, IT Analyst, project, IT Analyst, software Analyst, technology, information Analyst, technology Analyst Analyst-programmer Architect, interface, user Architect, software Artist, lead Author, software, application Author, software Author, technical, software Consultant, software Consultant, support, software Consultant, technical Designer, games, computer Designer, interaction Designer, interactive Designer, software Developer, android Developer, app, mobile Developer, application, mobile Developer, application Developer, applications, mobile Developer, applications Developer, apps, mobile Developer, computer Developer, database Developer, end, front Developer, games Developer, intelligence, business Developer, interface, user Developer, iOS Developer, IT Developer, JavaScript Developer, mobile Developer, net Developer, Python Developer, Scala Developer, SharePoint Developer, software Developer, SQL Developer, stack, full Developer, systems Developer, UI Developer, Xamarin Developer Engineer, design, software Engineer, development, software Engineer, software, interactive Engineer, software, principal Engineer, software, senior Engineer, software Engineer, support, software Engineer Leader, team, analyst Leader, team, programming Leader, team, software Leader, team Officer, development, software Programmer, analyst, computer Programmer, applications Programmer, computer Programmer, database Programmer, games Programmer, software Programmer, systems Programmer Programmer-analyst Specialist, software Writer, shader Writer, software 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Work Description

Jobholders in this unit group design, develop and maintain websites to meet a client’s specified requirements.

Qualification

Entrants usually possess a degree or equivalent qualification, although entry with other academic qualifications and/or significant relevant experience is possible. There is a variety of relevant vocational, professional and postgraduate qualifications available.

Job Tasks

liaises with internal/external client in order to define the requirements for the website; presents design options to the client; designs web pages including graphics, animation and functionality to maximise visual effectiveness and facilitate appropriate access; develops the website and applications; designs and develops web interfaces for relational database systems; establishes methods to ensure appropriate website security and recovery; writes and publishes content for the website; tests website interaction and performance prior to going ‘live’, and monitors and maintains functionality of the website; activates the ‘live’ website.

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Architect, experience, user Consultant, design, web Consultant, experience, user Consultant, internet Creator, content Designer, app, web Designer, application, web Designer, applications, web Designer, experience, user Designer, interface, user Designer, media, interactive Designer, media, new Designer, UI Designer, UX Designer, visual Designer, web Designer, website Developer, app, web Developer, application, web Developer, applications, web Developer, Drupal Developer, e-learning Developer, internet Developer, multimedia Developer, site, web Developer, web, end, front Developer, web, technical Developer, web Editor, content, digital Editor, content, online Editor, content, web Editor, content Editor, web Engineer, hosting, web Executive, communications, web Executive, content Manager, content, digital Manager, content, web Manager, content, website Manager, site, web Manager, web Manager, website Master, web Officer, content Officer, development, web Producer, content, digital Producer, content Producer, digital Producer, web Publisher, desktop Publisher, top, desk Researcher, experience, user Researcher, UX Technician, web Webmaster, online, education Webmaster Writer, content 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Work Description

Job holders in this unit group perform a variety of tasks not elsewhere classified in MINOR GROUP 213: Information Technology and Telecommunication Professionals.

Qualification

Entrants usually possess a degree or equivalent qualification, although entry with other academic qualifications and/or significant relevant experience is possible. There is a variety of relevant vocational, professional and postgraduate qualifications available.

Job Tasks

undertakes the testing of software, systems or computer games for errors, identifies source of problems and proposes solutions; develops, implements and documents test plans for IT software, systems and computer games; develops quality standards and validation techniques; makes recommendations concerning software/system quality; examines IT system for potential threats to its security and integrity and draws up plans for disaster recovery if security is compromised; deals with and reports on breaches in security.

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Analyst, network Analyst, quality Analyst, risk, IT Analyst, security, cyber Analyst, security, information Analyst, security, IT Analyst, test, automation Analyst, test, software Analyst, test Auditor, IT Consultant, application Consultant, applications Consultant, business, IT Consultant, communications Consultant, computer Consultant, data Consultant, digital Consultant, IT Consultant, network Consultant, SAP Consultant, security, computer Consultant, security, cyber Consultant, security, information Consultant, security, IT Consultant, security, technical Consultant, services, network Consultant, support, technical Consultant, technical, computer Consultant, technical Consultant, technology, information Consultant, telecommunications Consultant, telecoms Consultant Designer, network Engineer, design, network Engineer, installation, network Engineer, integration, network Engineer, internet Engineer, network Engineer, project Engineer, projects Engineer, security, network Engineer, systems, network Engineer, test, software Engineer, test Evangelist, technical Evangelist, technology Facilitator, online Facilitator, on-line Hacker, ethical Manager, account Manager, security, data Manager, security, information Manager, security, IT Manager, security Officer, security, information Planner, IT Planner, network Planner, telecommunications Specialist, network Tester, penetration Tester, software Tester, systems 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Work Description

IT operations technicians are responsible for the day-to-day running of IT systems and networks including the preparation of back-up systems, and for performing regular checks to ensure the smooth functioning of such systems.

Qualification

Entry is possible with a variety of academic qualifications and/or relevant experience. Entrants typically possess GCSEs/S grades and A levels/H grades together with appropriate NVQ/SVQ (Levels 2, 3 or 4) or an equivalent vocational qualification. Some employers may demand a relevant degree. Training is provided off- and on-the-job supplemented by specialised courses. Postgraduate and professional qualifications and apprenticeships in some areas are available.

Job Tasks

administers, monitors and supports internal/external networks, servers, email, database and security systems; configures and sets up new server systems; schedules and performs system maintenance tasks, such as loading user applications, programs and data; analyses systems and makes recommendations to improve performance; identifies problems, agrees remedial action and undertakes emergency maintenance if required; performs server backup and recovery operations and restarts systems following outages; acts as a liaison between users, outside suppliers, and other technical teams.

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Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Work Description

IT user support technicians are responsible for providing technical support, advice and guidance for internal/external users of IT systems and applications, either directly or by telephone, e-mail or other network interaction.

Qualification

Entry is possible with a variety of academic qualifications and/or relevant experience. Entrants typically possess GCSEs/S grades and A levels/H grades together with appropriate NVQ/SVQ (Levels 2, 3 or 4) or an equivalent vocational qualification. Some employers may demand a relevant degree. Training is provided off- and on-the-job supplemented by specialised courses. Postgraduate and professional qualifications and apprenticeships in some areas are available.

Job Tasks

provides technical support to IT users; advises users on how to resolve hardware and software problems; installs and upgrades hardware, cables, operating systems and/or appropriate software; facilitates user access to systems; refers more complex or intractable problems to appropriate IT professionals; researches possible solutions in user guides, technical manuals and other documents; maintains a log of work in progress, calls received, actions taken and problems detected; reports on commonly occurring queries to detect underlying problems.

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Administrator, desk, help Administrator, helpdesk Adviser, technical Agent, intelligence, counter Analyst, desk, service Analyst, helpdesk Analyst, support, applications Analyst, support, customer Analyst, support, desktop Analyst, support, IT Analyst, support, PC Analyst, support, software Analyst, support, systems Analyst, support, technical Analyst, support Assistant, helpdesk, IT Assistant, helpdesk Assistant, support, computer Assistant, support, IT Associate, IT Associate, services, client Consultant, support Controller, services, data Engineer, support, technical Engineer, support Engineer, technical Executive, support Genius Guru Leader, team, desk, help Leader, team, IT Leader, team, technology, information Officer, computer Officer, computing Officer, IT Officer, support, helpline, IT Officer, support, IT Officer, support, system Officer, support, systems Officer, support Operator, desk, help Operator, helpline Operator, support, IT Specialist, support, IT Specialist, support, system Specialist, support, technical Specialist, support Supervisor, desk, help Supervisor, helpdesk, IT Supervisor, IT Supervisor, network Supervisor, support, technical Supervisor, technology, information Technician, support, computer Technician, support, IT Technician, support Technician, support Worker, desk, help, computer 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Work Description

IT engineers install, maintain and repair the physical components of computer systems and equipment.

Qualification

Entry is possible with a variety of academic qualifications and/or relevant experience. Entrants typically possess GCSEs/S grades and A levels/H grades, BTEC/SQA awards, an Advanced GNVQ/ GSVQ Level III or a degree. Training is usually provided on-the-job supplemented by specialised courses. Postgraduate and professional qualifications, and NVQs/SVQs at Levels 2 and 3 are available.

Job Tasks

installs, tests and maintains computer-related hardware (processors, memory chips, circuit boards, displays, sensors, data storage devices, printers, etc.) according to given specifications; diagnoses hardware related faults; repairs or replaces defective components; advises on and installs operating soft/firm ware and may carry out upgrades; maintains documentation to track and log work in progress and completed.

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Engineer, computer Engineer, configuration Engineer, customer Engineer, field Engineer, hardware Engineer, installation Engineer, IT Engineer, maintenance, computer Engineer, maintenance Engineer, service, computer Engineer, service Fitter, maintenance, computer Installer, systems, computer Repairer, computer Technician, service, computer 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

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