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Apprentice Admin Assistant

Rosegarth & Siddal Surgery
You will be supporting the team with general administration duties and supporting the reception team with speaking to customers face to face and over the telephone.

Rosegarth & Siddal Surgery - Employer

The doctors and staff at Rosegarth & Siddal Surgeries in Halifax are proud to offer the highest standard of patient-centred healthcare.

We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.



12 Months

This position is now closed and no additional applications are being taken. If you have any questions please contact the provider who is managing the position.

Job Summary

Business & Administration
Rosegarth & Siddal Surgery

Detailed Job Description

You will be required to carry out the following duties but may be given more tasks depending on business needs at the time:

General admin support to the wider team in terms of; Photocopying, filing confidential documents, data inputting on a computer, scanning, sending out letters and other documents.

You will get the opportunity to work throughout the business and support different business functions as and when needed.

You will also be meeting and greeting patients coming into the surgery and log them in where appropriate.

You will be handling customer calls and making calls out to customers.

In this role you will have to deal with customers in a confidential nature and show empathy.

Through this role you will work over two different sites one based in Rosegarth and the other in Siddal as and when required dependant on business needs so flexibility around travel will be required from the person

Requirements and Prospects

Qualifications required

Maths and English GCSE A* - C or equivalent. Or the ability to undertake a functional skills in numeracy and literacy at the required level

Skills required

The successful candidate must have:

  • Good communication skills.
  • Good ICT skills.
  • Good telephone manner.

Personal Qualities

The successful candidate must be:

  • Reliable
  • Have a mature attitude.
  • Can show empathy towards clients’ needs.
  • Shows patience at all times.
  • Punctual.
  • Smart Appearance.
  • Flexible.

Future prospects

Progression to permanent employment for right candidate.

Additional Information

Training provided

The successful candidate will work towards a level 2 qualification.

Calderdale College - Learning Provider

Calderdale College offers apprenticeships across West Yorkshire. From September 2015, they’ll also offer Traineeship Programmes. Covering a range of industries, including a specialism in Digital Marketing, they’ve worked with hundreds of businesses in the area, including big names like Manchester City FC and the Shay Stadium.

For more information about this vacancy please contact the provider Calderdale College on 01422 399325 or email: (Ref ID:55433)
Calderdale College


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