Sales and Administration Assistant

  • Sustainable Furniture UK LTD
  • St Austell, Cornwall
  • £5.00 per hour

This is an exciting position to work for a thriving national furniture retailer; You will work alongside the sales team assisting with writing blogs and marketing the business through social media, generating sales over the phone and through email and helping with general administration.

Vacancy provider logo for Truro and Penwith College

  • GMFJ Reference
    62990
  • Wages
    £5.00 p/h
  • Hours
    40.00 per week
  • Date Posted
    13/02/2017
  • Start Date
    14/03/2017
  • Approx. Duration
    12 Months

  • Location
    St Austell
  • Status
    Now Taking Applications
  • Sector
    Business & Administration
  • Opportunity Type
    Intermediate Level 2
  • Employer
    Sustainable Furniture UK LTD

Description

The correct candidate will work with the sales team, reporting to the Sales Manager, to help promote the business and generate sales.

Key tasks include:

  • Creating newsletters to be sent to our large customer base
  • Writing blogs to be posted on our website
  • Promoting Sustainable Furniture through social media
  • Responding to customer enquiries over the phone, on our online chat facility and via email
  • Filing credit card receipts Fulfilling customer requests for brochures, material samples and information by post
  • Unloading containers of new stock
  • Pricing and checking stock at the Showroom
  • Assisting with photo-shoots
  • Uploading / amending product information both on our website and on other sales channels, including Amazon and Tesco Direct
  • Assisting our Dispatch Team with packaging and delivery tasks when required

You will be working as part of a busy and bubbly team of people, so a good sense of humour, positive attitude and strong work ethic are a must. The correct candidate will also need to have flexible attitude to work as things are constantly changing in a small business environment. You will need to have excellent time keeping and be a quick learner, but the right candidate will really benefit from this role and will be able to learn about all areas of this dynamic business.

For more information about this vacancy please contact Truro and Penwith College on 01872 305500 (Ref ID: 62990)

Company website : http://www.sustainable-furniture.co.uk/

Essential:

  • Excellent written and verbal language skills.
  • Competent and confident using a computer, including emails, writing blogs and using social media

Essential:

  • GCSE Grade B or above in English
  • GCSE Grade C or above in Maths
  • GCSE Grade C or above in ICT

Desirable:

  • Additional English or ICT qualifications

Programme Content:

-Office practices

-Professional telephone skills, including dealing with customer queries and complaints

-Dealing with difficult people

-Communications skills-Producing business documentation

-Managing personal performance including SMART targets

-Time management

-Making a positive contribution to your business or organisation

-Sales techniques and maximising sales

-Developing working relationships

-Event management

-Health and Safety

What is involved: A one-day induction and 13 days at college. Typically up to three days college attendance for each Functional Skill (if required)The Diploma in Business Administration is achieved through building a portfolio, an exam and assignments. An assessor will visit the apprentice at work to support the apprentice and coach the development of skills at work.

Essential:

  • Organised, with a flexible and enthusiastic approach to work
  • An excellent and friendly telephone manner
  • The ability to deal with a variety of customers and situations with a professional, but pleasant approach
  • The right applicant will be a responsible person with common sense and good attitude towards health and safety

Desirable:

  • A social and outgoing person, with a good sense of humour would thrive in our working environment
There could be a offer of a permanent opportunity with the business , following a successful apprenticeship placement.
Working Days: Monday – Friday 9am – 5pm. Plus, one Saturday in every 9 from 10am – 5pm. Candidate will be required to work one Saturday in every 9 from 10am – 5pm. You may also be required to work additional hours during very busy periods or during trade shows.

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