Facilitating office organisation and communication by performing administrative duties.
Providing office support including customer and employee supportKeeping well-organised files and records of business activity.
Researching company data and archived reportsKeeping computer databases up to date.
Interacting with clients either on the phone or in personAnswering phones and connecting calls to the proper department.
Taking phone messages and passing them on.
Following up on business communications, billing, and ordering.
Communicating with materials suppliers and vendors.
Learning about the company’s mission and available products/servicesEducating clients about what products/services are available and how to purchase them.
Building relationships with clients.
Sending faxes and emails.
Preparing documents by printing, copying, and binding.
Writing and editing company correspondence.
Collecting and sorting postScheduling appointments and events.
Ordering office stationery and other supplies.
Preparing meeting rooms by setting up chairs and getting refreshments.
Participating in office meetings and taking meeting minutes