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Apprenticeships / Level 2 (Intermediate) Apprenticeship / Customer Service
This is a fantastic opportunity to join our outstanding IT department. This apprenticeship is a customer facing entry level IT support post gaining a wealth of IT experience based at the IT Service Desk. The apprentice will develop essential skills including: Provide first line IT support to staff, students and visitors Developing a good knowledge of the organisational and IT infrastructure Writing IT support articles for the IT Service Desk Knowledge Base Gain invaluable experience in a busy customer service environment If you have a positive attitude, have a desire to providing exc...
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