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Avis Car Rental Customer Service Apprentice

Avis Budget UK (Norwich Airport)
Do you want a fantastic opportunity to learn new skills and start a rewarding career? Apply today to join Avis Budget Group’s Customer Service Apprentice Programme

Avis Budget UK (Norwich Airport) - Employer

Avis Budget Group, Inc. is a leading global provider of vehicle rental services, through its Avis, Budget, Apex, Payless and Maggiore brands, which have more than 11,000 rental locations in approximately 180 countries around the world, and through its Zipcar brand, which is the world’s leading car sharing network, with nearly one million members

Avis Budget UK (Norwich Airport)

14/02/2018    

12-14 months


This position is now closed and no additional applications are being taken. If you have any questions please contact the provider who is managing the position.

Job Summary

76493
GBP 220.00
40.00
Norwich
29/09/2017
Closed
Customer Service
Avis Budget UK (Norwich Airport)
Full-Time



Detailed Job Description

Do you want a fantastic opportunity to learn new skills and start a rewarding career working with cars and an amazing team?

Are you looking for a job role that gives you genuine career prospects with a forward thinking and innovative company that puts its customers at the heart of everything it does?

Join Avis Budget Group’s Car Rental Apprentice Programme and you will have the opportunity to study towards a Customer Service Level 2 qualification whilst learning the fundamental skills of the car rental industry.

This will include:

Face to face customer engagement

Business development

Logistics management

Vehicle upkeep,

preparation and damage inspections

You will be based at one of our rental stores, and with the support of your personally assigned trainer and in-store manager you will work towards a nationally recognised qualification in Customer Service Level 2 whilst earning an hourly rate of £5.50.

Within this 12-14 month course you will learn how to:

Understand the different needs and priorities of your customers and the best way to manage their expectations

Get to know Avis Budget Group’s core values and how they link to the service culture

Understand your role and responsibility within Avis Budget Group and the impact of your actions on others

Use a variety of methods to build rapport with both internal and external customers supporting the business vision

To be eligible for this exciting opportunity, applicants must have a full driving license with 12 months driving experience, and ideally have gained a C or above in GSCE Maths and English (or equivalent)

As a valid member of the Avis Budget Group UK team, you’ll be entitled to many company benefits including:

Discounted gym membership

Reduced entry to various UK theme parks and attractions

Discounted cinema vouchers

In return you’ll commit to actively participate in training and work towards your qualification within the agreed timescale.

You’ll have to be flexible – store opening hours include weekends and bank holidays. In addition to this you will also be entitled to an NUS card to enjoy further student discounts!Next stepsAt Avis Budget Group we are all about personality so don’t require a CV. Simply complete the application form today (which includes a fun scenario based assessment) and we’ll be in touch shortly.

if you want to go somewhere in your career, Avis Budget Group is the place to be.

Requirements and Prospects

Qualifications required

To be successful in this role you must be willing to go the extra mile for your customers, have the ability to handle and resolve difficult situations and be prepared to work effectively as a team no matter how big or small the task.

Skills required

Clear communication, problem solver, attention to detail, goal orientated, driven by exceeding expectations

Personal Qualities

To be successful in this role you must be willing to go the extra mile for your customers, have the ability to handle and resolve difficult situations and be prepared to work effectively as a team no matter how big or small the task.

Future prospects

On-going training & development potentially leading to promotion this is an excellent opportunity to start your career with Avis Budget Group

Additional Information

Training provided

As an Apprentice you will be included on to a Customer Service qualification.The standard for this vacancy is the L2 Customer Service Practitioner

Babcock Training Limited - Learning Provider

In today’s competitive marketplace, developing the right skills can help you to get ahead and stay ahead. Apprenticeships are a great way to achieve qualifications and earn money whilst also gaining the work experience employers look for. 

Choose an apprenticeship with Babcock and they will help you to take your first step to an outstanding career.  As one of the UK’s largest work-based training providers Babcock has the employer partnerships to offer apprentice job vacancies in your area.

For more information about this vacancy please contact Babcock Training Limited on 0800 731 8199 or email: Soumaia.boussif@babcockinternational.com (Ref ID:76493)
Babcock Training Limited

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