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Customer Service Apprentice

C PAP Solutions
Customer Service apprentice to help with all aspects of the working environment from client contact, organising orders, dispatching orders and general office ad hoc duties. If you are looking to start your career in customer services with a fast paced company then this position is perfect for you.

C PAP Solutions - Employer

We are focused on being the UK number one sleep disorder specialist, supplying only the right solution to the spectrum of sleeping problems.

C PAP Solutions

27/11/2017    

12 Months


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Job Summary

77110
£131.25
37.50
Staffordshire
13/10/2017
New Vacancy
Customer Service
C PAP Solutions



Detailed Job Description

  • Point of contact for customers
  • Telephone, email and on line orders / enquiries
  • Packing orders
  • Dispatching orders
  • Dealing with customer queries and enquiries
  • General upkeep of the office area
  • General ad hoc ‘hands on’ duties

Requirements and Prospects

Qualifications required

  • Good level of communication both verbally and written
  • Good level of Maths and English at GCSE Level or equivalent.

Skills required

  • Competent in Microsoft packages
  • Confident on the phone
  • Good organisational skills
  • To be able to prioritise workloads
  • Good written communication
  • The ability to use own initiative

Personal Qualities

  • Loyal
  • Committed Hard working
  • Enthusiastic
  • Team player
  • Good time keeping
  • Willingness to learn new skills
  • Positive attitude

Future prospects

Upon completion of the apprenticeship, this company will be looking to keep the apprentice on full time. There will also be the potential to progress onto higher level apprenticeships.

Additional Information

Training provided

Full on-the-job training and support will be provided to enable the successful applicant to undertake the full range of duties required of the role.

In addition, training will also be provided towards the Apprenticeship in Customer Service through in-house delivery.

The Qualification consists of the following:

  • Customer Service Level 2
  • Technical certificate
  • Employment Rights and Responsibilities
  • Functional Skills in Literacy and Numeracy (if relevant)

Babington Group - Learning Provider

Always at the forefront of innovation, Babington is a pioneer of the Apprenticeship programme. They ran the first Accountancy Apprentice in the country and the first Insurance Apprentice in the North of England. So they really have the experience and expertise needed to ensure top quality training.

If you're interested in what else Babington offer. Follow the link below.

https://babington.co.uk

For more information about this vacancy please contact the provider Babington Group on 01332 345450 or email: Rosie.Lyon@babingtongroup.co.uk (Ref ID:77110)
Babington Group

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