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Customer Service Apprenticeship

Create Skills - Birmingham Apprenticeships
How are you going to spend the next 12-16 months of your life? We understand you may not know the career path you want, so let us show you the options. Would you like to achieve your independence? Do you know how important an customer service assistant is to a business – do you want to become indispensable? With so many apprenticeship opportunities out there, you need to choose carefully! Here at Create Skills we only work with employers who are serious about who they take on as an apprentice and that's why we get so excited about opportunities like this!

Create Skills - Birmingham Apprenticeships - Employer



12 - 18 months

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Job Summary

GBP 130.55
New Vacancy
Customer Service
Create Skills - Birmingham Apprenticeships

Detailed Job Description

· Making outbound calls to prospective new clients and existing customer · Taking inbound calls · Processing orders and payments · Dealing with queries · Sending mailshots · Working/managing on a diary system

Requirements and Prospects

Qualifications required

Skills required

· Reliable, honest, attention to detail · Confident, clear telephone manner · High levels of initiative, attitude and enthusiasm · Able to work as part of a team and on your own initiative

Personal Qualities

Future prospects

Additional Information

Training provided

You will complete a work based Customer Service NVQ level 2 or 3 qualification, which will last 12-16 months. Depending on previous qualifications you will also complete Functional Skills in Maths, English and ICT.

Create Skills Ltd - Learning Provider

For more information about this vacancy please contact Create Skills Ltd on 01709 468011 or email: (Ref ID:78639)
Create Skills Ltd


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