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Retail Apprentice

Vodafone Grays
Want to be part of a community not a company, and nurture a career not a job? Ready to kickstart your career? This major telecommunications brand are looking to recruit a Retail Apprentice.

Vodafone Grays - Employer

Vodafone Group plc is a British multinational telecommunications company, with headquarters in London. It predominantly operates services in the regions of Asia, Africa, Europe, and Oceania. Among mobile operator groups globally, Vodafone ranked fifth by revenue and second (behind China Mobile) in the number of connections (435.9 million) as of 2014.[3] Vodafone owns and operates networks in 26 countries and has partner networks in over 50 additional countries. Its Vodafone Global Enterprise division provides telecommunications and IT services to corporate clients in 150 countries.

Vodafone Grays


12 months

This position is now closed and no additional applications are being taken. If you have any questions please contact the provider who is managing the position.

Job Summary

Vodafone Grays

Detailed Job Description

Our Retail Advisers have one thing in common – they genuinely want to help customers get the most out of their technology. Some customers know exactly what they want. Others don’t know where to start. You’ll connect with them by asking the right questions. Listening and then explaining things in just the right way, above everything - you’ll just be your brilliant self. You’ll be building a rapport with customers and talking about the product or service in relation to how it benefits them and not just its features. We’ll teach you key sales techniques to understand and sell to customers’ needs and how to sell ethically & responsibly. Please apply through the vodafone website

Requirements and Prospects

Qualifications required

GCSEs English and Maths grades c and above or equivalent

Skills required

  • Excellent customer service skills
  • Good levels of communication
  • Good with technology

Personal Qualities

  • Organised
  • Fexible
  • Willingness to learn

Future prospects

Through the Retail apprenticeship you will have the opportunity to gain the knowledge, skills and qualifications to become fully competent in the role of Retail Adviser upon completion of the scheme.

Additional Information

Training provided

The candidate will receive mentoring and training support to achieve the following Formative assessment- A portfolio of evidence developed through a formative assessment process Completion of agreed qualification/assessment of knowledge Completion of level 2 English and Maths Functional skills End point assessment- A work based project A panel interview

You must be 18 years old by January 2018 to apply for this role.

Catch 22 - Learning Provider

Catch 22 is a forward-looking social business with more than 200 years’ experience of providing services that help people turn their lives around. They have extensive industry experience and offer apprenticeship across 15 sectors.

For more information about this vacancy please contact the provider Catch 22 on 02392222770 or email: (Ref ID:79846)
Catch 22

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