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Customer Service/ Telesales Apprentice

Utility Trade
Joining a well-established Energy Management Company operating across the UK. Role created to help manage and drive general business with support to the Sales Team. This role will not be in a call centre environment, and you will be playing an important part of the team.

Utility Trade - Employer

At Utility Trade we pride ourselves on being one of the UKs top Utility Consultants. We constantly deliver results for our client’s needs. “Utilities” can be a significant spend area for any business, controlling it and reducing this can be hard. We assess our clients true needs and help them become as cost efficient as possible.



13 Months

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Job Summary

GBP 218.63
Market Harborough
New Vacancy
Customer Service
Utility Trade

Detailed Job Description

Your main role will be speaking and profiling prospects. Understanding and finding out their main needs - then promoting our products and services.

Working from a detailed CRM system.

Managing your day and time well to ensure you contact clients in a timely manor.

Full and continuous training is given - therefore current market knowledge is not essential.

Key Responsibilities include; Hitting weekly/monthly/quarterly targets (great rewards for hitting targets)

Building key relationships with clients around their business needs Preferred skills- Knowledge of Microsoft packages including- Excel, Word, Outlook & Power point

Excellent communication skills

Manage pressure of targets and deadlines

Work on your own initiative and part of a team

Self-Motivated and driven

As you develop in the role you will be given additional responsibilities and tasks to ensure you are always given the opportunity to grow with the business and develop within your job role.

Requirements and Prospects

Qualifications required

Good English Literature (G.C.S.E Grade C or above) Good Mathematical skills (G.C.S.E Grade C or above)

Skills required

Great communication skills

Personal Qualities

Friendly personality

Future prospects

Full time position within the company

Additional Information

Training provided

Customer Service Level 2

Rathbone Training - Learning Provider

Rathbone Training is a British youth charity focused on helping young people gain the right skills to move into sustainable employment.

For more information about this vacancy please contact Rathbone Training on 01942 614 181 or email: (Ref ID:80300)
Rathbone Training


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