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Travel Sales Consultant Apprentice

All Clear Travel Insurance
This is a brilliant opportunity to join a Travel Insurance company in the heart of Romford where you will be provided with full training and development.

All Clear Travel Insurance - Employer

Our mission is to help anyone with medical conditions to get the insurance they want and need. We are passionate about offering value to customers of any age, with any condition. Our heritage in travel insurance means that we strive to help customers travel anywhere in the world. We do this by understanding and valuing you as a customer.




This position is now closed and no additional applications are being taken. If you have any questions please contact the provider who is managing the position.

Job Summary

Customer Service
All Clear Travel Insurance

Detailed Job Description

This is a brilliant opportunity to join a Travel Insurance company in the heart of Romford where you will be provided with full training and development.

Handling inbound calls from customers and accurately screening pre-existing medical conditions in order to produce policy quotes and maximising business opportunities whilst adhering to FCA regulations.

  • Key Responsibilities·
  • To effectively handle inbound calls regarding medical travel insurance.
  • To achieve personal sales and performance targets and contribute to overall company sales targets and objectives.
  • Identify needs and cross sell policies to maximise sales.
  • Accurate screening of customers pre-existing medical conditions in order to offer the best policy cover.
  • Following scripts carefully and accurately whilst building rapport with the customer.·
  • To manage customer service enquiries in alignment with our customer service goals.
  • Manage sensitive and complex data in line with Data Protection and update customer records accurately.·
  • To contribute to the development and success of the Company by taking an active part in team and operational meetings.·
  • To maintain a professional and courteous manner towards your fellow team members, customers and clients.·To be accountable for personal development.·
  • To work within our regulatory framework and adhere to our Quality Assurance Programme.
  • To comply with the housekeeping rules contained within the Staff Handbook.
  • Demonstrate flexibility to meet the needs of the business from time to time.

Requirements and Prospects

Qualifications required

GCSE’S A-D Maths and English

Skills required

  • Experience in a Telesales/Telemarketing role within a Call Centre with proven levels of success.
  • Experience in an Insurance environment would be beneficial.
  • Excellent communication skills, both written and verbal.
  • Goal orientated and target driven
  • Committed to excellent customer service.
  • Professional telephone manner.
  • Attention to detail with focus on achieving first time quality.
  • Persistent in the face of opposition, maintaining a positive attitude.

Personal Qualities

  • Confident
  • Reliable
  • Outgoing
  • Good Telephone Manner
  • Time Management
  • Target Driven

Future prospects

Full time position after apprenticeship

Additional Information

Training provided

Customer Service Practitioner Level 2 Apprenticeship Standard

Seetec Group Ltd - Learning Provider

For more information about this vacancy please contact Seetec Group Ltd on 01702 201 070 or email: (Ref ID:80347)
Seetec Group Ltd


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