Providing office support including customer and employee support. Keeping well-organised files and records of business activity. Researching company data and archived reports, keeping computer databases up to date.
Small Printing company in Peterborough, that can produce various printed materials, stationery/promotional goods. We strive on excellent customer service and quality of print.
Possible Start Date: 11/03/2018
Programme Duration: 15 months
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Mostly working alongside the sales team as additional support in providing excellent customer service. Key responsibilities will include answering customer and supplier calls. Taking messages and also dealing with any customer requests/queries. Obtaining quotations from suppliers along with lead times. To attend a daily morning production meeting and bringing up anything relevant to the meeting. Making clients aware of the services/products PPS can provide. Raising jobs bag for the design and production teams. To assist other members of staff with general admin duties. Acting as a personal assistant to the executive team, taking messages, making calls on their behalf, finding archived jobs and filing. Being ready for any other admin tasks that may be needed.The possibilities of helping accounts at times and raise sales invoices as well as purchase invoices. Collecting and inputting company data. Learning about the company’s mission and available products/services, educating clients about what products/services are available. Building relationships with clients. Preparing documents by printing, copying and binding. Writing and editing company correspondence. Collecting and sorting the post. Scheduling appointments and events. Ordering office stationery and other supplies. Preparing meeting rooms by setting up chairs and getting refreshments. Participating in office meetings and taking meeting minutes. Giving feedback on office efficiency and suggesting possible improvements. Being ready for any other administrate tasks that are required.
A minimum of 5 GCSE’s C and above including maths and English (or equivalents)
Passion and enthusiasm for building relationships, with creative flair and genuine interest in being part of a team. A flexible approach when working in a team and eagerness to learn new skills. Excellent communication skills and the confidence to explain and sell ideas to clients and prospects. Time management skills and the ability to cope with multiple projects all at one time. Accuracy and attention to detail when providing customer support. Being open to feedback and willing to learn how to effectively time manage and prioritise workloads.
This has the potential to develop into a permanent, full time position within the company. Either for a sales role or and office admin role.
If you are successful in securing an interview for this position, you will be required to attend a pre-interview and assessment at Peterborough Regional College.
For more information about this vacancy please contact the provider Peterborough Regional College on 01733 762121 or
email: Louise.Saidler@peterborough.ac.uk (Ref ID:80747)
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