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Business Administration Apprentice

Peterborough Printing Services Ltd
Providing office support including customer and employee support. Keeping well-organised files and records of business activity. Researching company data and archived reports, keeping computer databases up to date.

Peterborough Printing Services Ltd - Employer

Small Printing company in Peterborough, that can produce various printed materials, stationery/promotional goods. We strive on excellent customer service and quality of print.



15 months

This position is now closed and no additional applications are being taken. If you have any questions please contact the provider who is managing the position.

Job Summary

GBP 139.88
Business & Administration
Peterborough Printing Services Ltd

Detailed Job Description

Mostly working alongside the sales team as additional support in providing excellent customer service. Key responsibilities will include answering customer and supplier calls. Taking messages and also dealing with any customer requests/queries. Obtaining quotations from suppliers along with lead times. To attend a daily morning production meeting and bringing up anything relevant to the meeting. Making clients aware of the services/products PPS can provide. Raising jobs bag for the design and production teams. To assist other members of staff with general admin duties. Acting as a personal assistant to the executive team, taking messages, making calls on their behalf, finding archived jobs and filing. Being ready for any other admin tasks that may be needed.The possibilities of helping accounts at times and raise sales invoices as well as purchase invoices. Collecting and inputting company data. Learning about the company’s mission and available products/services, educating clients about what products/services are available. Building relationships with clients. Preparing documents by printing, copying and binding. Writing and editing company correspondence. Collecting and sorting the post. Scheduling appointments and events. Ordering office stationery and other supplies. Preparing meeting rooms by setting up chairs and getting refreshments. Participating in office meetings and taking meeting minutes. Giving feedback on office efficiency and suggesting possible improvements. Being ready for any other administrate tasks that are required.

Requirements and Prospects

Qualifications required

GCSE’s C and above in maths and English (or equivalents)

Skills required

Passion and enthusiasm for building relationships, with creative flair and genuine interest in being part of a team. A flexible approach when working in a team and eagerness to learn new skills. Excellent communication skills and the confidence to explain and sell ideas to clients and prospects. Time management skills and the ability to cope with multiple projects all at one time. Accuracy and attention to detail when providing customer support. Being open to feedback and willing to learn how to effectively time manage and prioritise workloads.

Personal Qualities

  • Friendly
  • Creative
  • Able to converse with different levels of management and profession
  • Confident

Future prospects

This has the potential to develop into a permanent, full time position within the company. Either for a sales role or and office admin role.

Additional Information

Training provided

  • Intermediate Level Apprenticeship in Business Administration
  • NVQ Certificate in Business and Administration Level 2
  • Functional Skills in Maths Level 1
  • Functional Skills in English Level 1
  • Functional Skills in ICT Level 1
  • Employment Rights and Responsibilities
  • Personal Learning and Thinking Skills

If you are successful in securing an interview for this position, you will be required to attend a pre-interview and assessment at Peterborough Regional College.

Peterborough Regional College - Learning Provider

For more information about this vacancy please contact Peterborough Regional College on 01733 762121 or email: (Ref ID:80747)
Peterborough Regional College


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