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Customer service Apprentice

This is an exciting opportunity to join a vibrant, dynamic and successful recruitment firm based in Burton Upon Trent who specialise in Temporary and permanent recruitment across a range of Sectors. This is a customer facing role that provides a fantastic fast paced learning environment coupled with genuine opportunities for career progression.

Fastrack - Employer

Fasttrack Personnel is an established UK-based recruitment agency providing temporary and permanent staff for the industrial, engineering and office support sectors Saving companies time, money and hassle has been the key to Fasttrack’s success. A professional and thorough approach has led to thousands of people being placed with a wide range of companies including several blue chip giants. Employees supplied by Fasttrack have worked on prestigious contracts serving the likes of Jaguar, Land Rover, Toyota, New Look and Jane Norman.



12 months

This position is now closed and no additional applications are being taken. If you have any questions please contact the provider who is managing the position.

Job Summary

GBP 131.25
Burton upon Trent
Customer Service

Detailed Job Description

This is an exciting opportunity to join a successful, vibrant business in the historic town of Burton - Upon - Trent. You will be given responsibility to meet and greet customers and clients on their front reception desk. You will sign customers and clients in and take messages face to face or over the telephone. Sitting on reception you will learn skills required to gain a qualification that could lead to various job opportunities within business. Your duties will include(but not be restricted to);

  • Meeting and greeting customers.
  • Updating company database.
  • Updating digital filing and spreadsheets.
  • Checking Candidates right to work and ID’s
  • Ensuring application and induction packs are constantly topped up
  • Marking packs/inductions.Assisting senior consultants fill roles.
  • Booking interviews.

Requirements and Prospects

Qualifications required

A-C at GCSE or equivalent, highly desirable but not essential.

Skills required

  • Excellent communication skills.
  • Good Level of maths and English
  • Good timekeeping
  • Ability to speak and understand Polish, Romanian or Latvian

Personal Qualities

  • Strong willingness to learn
  • Personable
  • Outgoing
  • Determined

Future prospects

For the right candidate this role could lead to a recruitment consultant role which will in turn bring higher earning potential and increased opportunities for professional development.

Additional Information

Training provided

  • Fire safety
  • Equality and diversity
  • Recruitment legislative requirements.
  • Support with English and maths (if required)
  • Full company induction, including policies, procedures and systems

Juniper Training - Learning Provider

Juniper are an experienced 16-18 Study Programme, Traineeships and Apprenticeships Training Provider which operates from 12 Centres across the West Midlands, East Midlands and Cheshire. Juniper currently works with over 1350 employers to provide students with access to a wide range of opportunities and is a solid foundation in delivering our 100% progression promise.
For more information about this vacancy please contact Juniper Training on 01902 864194 or email: (Ref ID:81039)
Juniper Training


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