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Trainee Negotiator Apprentice

The trainee negotiator role is a customer facing role in which they will speak to all the parties that are all involved in the buying and selling process. They'll aid the negotiators and branch manager and accompany buyers on viewings to help them narrow down their options and settle on a property to purchase.

Watsons - Employer

Watsons is a firm of independent property professionals. Established since 1890, the firm is currently owned by three Partners. Watsons is a multi-disciplined firm providing residential and commercial property services covering sales, block & estate management, lettings, valuations, surveys and a range of specialist professional services. Our offices are Norfolk based, but our services extend over a wider geographical area. It is through our local knowledge within East Anglia and our experience of property that we have built a positive reputation in the industry. Our Head Office is based in Norwich, located above our Norwich agency branch. We have five other agency offices positioned in North Walsham, Cromer, Aylsham, Sheringham and Holt. We currently employ and work alongside consultants that provide us with an experienced workforce of between 50-100 people. The firm and our employees are members of professional and regulatory bodies. These include the Royal Institution of Chartered Surveyors, the National Association of Estate Agents, the Association of Residential Letting Agents, the Association of Accounting Technicians, the Chartered Institute of Personnel & Development, the Chartered Institute of Marketing and The Chartered Institute of Housing.



12 Months

This position is now closed and no additional applications are being taken. If you have any questions please contact the provider who is managing the position.

Job Summary

GBP 138.75
Property Services

Detailed Job Description

To deliver to agreed deadlines and to take responsibility for re-defining timescales and communicating to buyers and sellers, arranging viewings at mutually convenient times with appropriate buyers.Gain a working understanding of: - The Estate Agents Act 1979; The Consumer Protection Regulations 2008, Money Laundering Regulations 2010, Proceeds of Crime Act 2002.To register an applicant accurately, understanding the person’s requirements, assess their ability to purchase, offer suitable properties and persuade them to view where appropriate.To follow-up viewings, gaining potential buyers feedback about their opinion of a property and encouraging an offer. To provide accurate feedback to vendors promptly.To encourage and receive an offer to purchase, report to and advise selling clients appropriately, negotiate the best offer a buyer is willing to make and close the sale. Make necessary checks about the purchasers ability to proceed (check chains and funding verification) and instruct solicitors.Have a working understanding of the standard conveyancing process to include: receipt of instructions, searches, standard contract enquiries, mortgage offers, finance, exchange of contracts and completion.To monitor a sale from initial agreement, through exchange of contracts, to completion and handover of keys, liaising between seller, buyer and their respective legal advisers to ensure that appropriate progress is being made.To proactively canvass new business by post, telephone, e-mail, face-to-face in the office and in the field. Outbound sales calling is a key aspect of this role with relevant targets and league table results.To operate and understand the Jupix system and maintain and extract data from customer records. To seek opportunities to put customers in touch with other areas of the business to generate revenue and ensure a seamless customer experience. To introduce and explain the full service portfolio offered by Watsons. To look for opportunities to cross-sell within the business to increase performance within all Watsons’ departments as well as their own.To maintain accurate files in relation to all instructions, to ensure that all deadlines are achieved, to maintain the highest standards of service and procedure consistent with the needs of both client and employer, to meet all professional standards with regard to client confidentiality and conflicts of interest, and to manage client relationships in an efficient and courteous manner.To provide excellent customer service to all who come into contact with the Firm through its various activities in the property market; to represent the Firm in an honest and loyal fashion, to comply with the RICS Rules of Conduct and Bylaws, the NAEA rules and bylaws, and all Statutes governing the activities of Estate Agents.To adhere to all of the Internal Policies relating to the operation of the Firm (e.g. NAEA procedures, Agency computer protocols, employment law, health and safety issues) and thereby to deliver a professional and efficient service to the Clients of the Firm.

Requirements and Prospects

Qualifications required

Full UK driving licence. GCSEs in English and Maths A-C level.

Skills required

  • Competent in Microsoft packages
  • Confident on the phone
  • Good organisational skills
  • To be able to prioritise workloads
  • Good written communication
  • The ability to use own initiative
  • Motivated and enthusiastic

Personal Qualities

  • Loyal
  • Committed
  • Hard working
  • Enthusiastic
  • Team player
  • Good time keeping
  • Willingness to learn new skills
  • Positive attitude

Future prospects

Upon completion of the apprenticeship, this company will be looking to keep the apprentice on full time. There will also be the potential to progress onto higher level apprenticeships.

Additional Information

Training provided

Full on-the-job training and support will be provided to enable the successful applicant to undertake the full range of duties required of the role. Level 2 property services apprenticeship scheme.

Babington - Learning Provider

Always at the forefront of innovation, Babington is a pioneer of the Apprenticeship programme. They ran the first Accountancy Apprentice in the country and the first Insurance Apprentice in the North of England. So they really have the experience and expertise needed to ensure top quality training.

If you're interested in what else Babington offer. Follow the link below.

For more information about this vacancy please contact Babington on 01332 345450 or email: (Ref ID:81065)

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