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Apprentice Customer Service Advisor

Choices Estate Agents
Choices are seeking proactive and willing individuals to join our busy Redhill office to manage a portfolio of properties, providing excellent service to both tenants and landlords. The role is extremely varied and challenging; where every day is different. A good property management service is pivotal to a successful lettings agency.

Choices Estate Agents - Employer

Our first office opened in June 1989 and today we operate from multiple offices in the South East of England. We are considered to be one of the UK’s most successful estate agencies and according to a recent independent survey, rank in the top 100 UK estate agents out of over 20,000. We have won the prestigious Allagents ‘Best Agent’ award 2013, 2014 & 2015 based on over 2500 reviews from satisfied clients. Choices are members of the Property Ombudsman Scheme and the National Approved Letting Scheme, and have been awarded the ISO9002 accreditation for quality of internal management systems. We currently let and manage over 2500 properties on behalf of landlords and we arrange millions of pounds of property sales every week through both our Homesales department and our Property Investment Service.



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Job Summary

New Vacancy
Customer Service
Choices Estate Agents

Detailed Job Description

Main point of contact for Landlords with propertiesManage any tenant questions or property maintenance issuesEnsure rent is paid in a timely manner, keeping the Landlord informed at all timesNegotiate with contractors to achieve the best possible pricing for the LandlordsManage all contractor invoicing throughout the portfolioCoordinate all activities relating to the ongoing management of the portfolioEnsure all properties are compliant - gas safety certificates, EPC’s and all legal documentationArrange detailed inventories and out checksArrange property inspections to ensure the standards of the property are maintainedProactively coordinate renewals to ensure the property is let again swiftlyArrange for deposits to be returned under the terms of the correct deposit scheme

Requirements and Prospects

Qualifications required

Skills required

Personal Qualities

Future prospects

Full time position

Additional Information

Training provided

Aspire Education Academy - Learning Provider

For more information about this vacancy please contact the provider Aspire Education Academy on 0161 705 4300 or email: (Ref ID:81251)
Aspire Education Academy


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