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I.T Support Apprentice

BLM British Lead
An opportunity has arisen for an IT Apprentice to join BLM’s IT department in an initial 1st-line capacity. Working closely with the IT Manager, the role will develop the skillset of the successful candidate in a hands-on capacity. Initially, the role will be reactive, fielding lower-level queries and issues in the first instance. This position would suit a part-time college student seeking to embark on a career in IT Support/System Administration. The successful candidate will possess a good theoretical understanding of basic computing/computer processes and a good working knowledge of MS Office. Demonstrable experience of troubleshooting issues to do with, but not limited to; printers, internet connectivity and WLANs will be an advantage. An enthusiasm to learn and succeed is essential. The ideal candidate will be a self-starter, adaptable and proactive with a keen interest in new/emerging technologies.

BLM British Lead - Employer

BLM British Lead is well established lead sheet manufacturer, selling to its customers who are builder’s merchants. We are a division of H J Enthoven Ltd and a member of Ecobat Technologies the largest lead recycler in the world. We have 84 employees, a small depot in Glasgow. Fields sales staff. The main office holds admin, accounts and sales depts. There is a factory environment which has technology, such as rolling mills, cutting lines and robots.

BLM British Lead

16/07/2018    

12-18 months


This position is now closed and no additional applications are being taken. If you have any questions please contact the provider who is managing the position.

Job Summary

81382
£258.30
35.00
Welwyn Garden City
05/02/2018
Closed
IT
BLM British Lead



Detailed Job Description

The role reports to the IT Manager based in office location near Welwyn Garden City town centre. The candidate will have a good working knowledge of Microsoft Products including Outlook, Word and Excel with a good theoretical understanding of basic computing/ computer processes. Good troubleshooting skills/demonstrable experience in configuring and supporting Microsoft Windows desktops/laptops.

Responsibilities:

  • Provide day-to-day technical support and assistance on all IT matters for BLM staff, as directed by the IT Manager.
  • Rectify any software and/or hardware problems with BLM laptops and desktops .
  • Install and configure applications on BLM hardware.
  • Assist the IT Manager with the installation and configuration of applications on BLM servers.
  • Liaise with vendors on issues relating to the purchase, update or repair of any hardware and/or software.
  • Perform any other appropriate tasks You will be required from time to time to go into manufacturing operational areas, wearing full person protective equipment which is provided.

  • Annual Bonus scheme max 10% of salary
  • Defined contribution pension scheme, with up to 10% matching company contributions
  • 25 days holiday plus statutory
  • 3 x salary death in service cover should the individual opt into the pension scheme
  • Free onsite parking

Monday to Thursday 9am – 5pm with 1 hour lunch unpaid.

Friday 9am – 4.30pm with 30 min lunch unpaid.

Requirements and Prospects

Qualifications required

A minimum of A*-C (9-4) in Maths and English GCSE or Functional Skills equivalent

(Applicants who already hold an I.T / ICT Qualification higher than GCSE will unfortunately not be shortlisted)

Skills required

The candidate will have a good working knowledge of Microsoft Products including Outlook, Word and Excel with a good theoretical understanding of basic computing/ computer processes. Good troubleshooting skills/demonstrable experience in configuring and supporting Microsoft Windows desktops/laptops.

Personal Qualities

Mature attitude, good attendance and prompt time keeping. Enthusiastic and keen to learn. Good attitude to flexibility with work tasks. Be aware that our culture is mature and not a “young” environment.

Future prospects

The vacancy may lead to a permanent job with future career development.

Additional Information

Training provided

Intermediate Level 2 Apprenticeship in I.T (Application Specialist)

PLEASE APPLY WITH AN ATTACHED CV. Prior to shortlisting your application for any vacancy, your qualifications will be checked. The National Minimum Wage for Apprentices is £3.50 per hour. This is the legal minimum pay per hour applying to 16-18 year old apprentices and those aged 19 and over, in the first year of their apprenticeship. For apprentices 19 or over who have completed their first year and are continuing their apprenticeship, the National Minimum wage appropriate to their age applies. The wage for Apprentices applies to both time spent on the job plus time spent training. For more information visit: www.gov.uk/national-minimum-wage-rates Training on the Apprenticeships Programme for 16 to 18 year olds is a priority and fully-funded by Government. Training for Apprenticeships for 19 to 24 year olds is part funded, with employers expected to make a contribution. Funding for apprentices aged 25 is very limited and employers are expected to make a part or full contribution. Under 18s will not be expected to work more than 40 hours.

Oaklands College - Learning Provider

For more information about this vacancy please contact the provider Oaklands College on 01727 737 000 or email: abigail.harrison@oaklands.ac.uk (Ref ID:81382)
Oaklands College

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