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Sales Adviser Apprentice

schuh
We’re not shy, we love a good chat and our perfect match needs to too! Do you have an eye for style? Perhaps an interest in fashion or just an obsession with shoes? Then our team at schuh are looking for you. You’ll be truly passionate about customer service and treat customers exactly how you’d like to be treated. You will be providing excellent service by delivering the schuh customer service values, and be part of a team that maintain high standards of presentation & display; and efficiently handle stock, cash and administration.

schuh - Employer

schuh is a shoe shop. That much you probably already knew. You probably didn’t know that we were born in Edinburgh in 1981 with a simple philosophy: ”To provide individual high fashion footwear, sold in a unique and exciting retail environment” Since then, that simple philosophy is still holding true, only we now have over 130 stores across the UK and Ireland, and with the introduction of our kids stores in 2012 we now aspire to help our customers from birth and beyond. In addition we have a highly successful website and a glittering trophy cabinet that tells us that we’re pretty good at selling shoes. We love people who strive to be the best they can be and who take pride in what they do. Whether it’s making sure your section of the shop looks the BEST, unpacking the delivery quicker than you did last time or being the friendliest and most efficient cashier ever. We’ve got a thing for a bit of ambition and hunger for hard workers.

GetMyFirstJob

19/03/2018    

12 months


This position is now closed and no additional applications are being taken. If you have any questions please contact the provider who is managing the position.

Job Summary

81470
GBP 235.88
37.50
Cheltenham
07/02/2018
Closed
Retail
schuh
Full-Time



Detailed Job Description

Do you find it easy to build relationships with anyone you meet? Do you get excited seeing new styles and inspiring fashion? We have an opportunity for you to earn while you learn, in a role that will let you use both these talents.

Your role will be based within a busy schuh store. You will learn how to:

CUSTOMER SERVICE

  • Deliver service that meets our customers’ individual needs & always exceeds their expectations.
  • Show personality & choose the right attitude in order to deliver unrivalled service.
  • Acknowledge & greet customers and be aware of them at all times.
  • Politely deal with customer complaints and make customer led decisions to help to find the right solution.
  • Acquire a sound knowledge of the product range including features & benefits.
  • Always offer alternatives when the customer’s first choice is not available and promote complimentary or additional items.

MERCHANDISING & DISPLAY

  • Merchandise and present products on all types of fixtures considering Company guidelines and best use of ticketing and graphics.
  • Ensure all display products are priced correctly, kept clean, tidy and replenished at all times.

CASH HANDLING & ADMINISTRATION

  • Process sales and understand Company procedures.
  • Understand the Company refund policy.

STOCK MANAGEMENT

  • Receive, unpack, check and put away stock deliveries quickly.
  • Carry out stock counts and implement price changes quickly and accurately.
  • Take action to observe security procedures and minimise stock loss.

COMMERCIAL AWARENESS

  • Know the store sales plans & other key targets.
  • Make suggestions to improve store performance.
  • Be aware of best and worst selling lines and give feedback on product.

Requirements and Prospects

Qualifications required

  • GCSE English and maths at grade C plus or equivalent

Skills required

  • You should have excellent communication skills with the desire to work in a team environment
  • You will be organised and confident with a passion for delivering exceptional customer service

Personal Qualities

  • Understand and comply with the Company’s Health & Safety policy and procedures
  • Understand and comply with all other company policies including Dignity at Work & Social Media policies
  • Super reliable
  • Enthusiastic
  • Ambitious
  • Get-up-and-go attitude

Future prospects

After 6 months you will be earning £254 per week. When you have successfully completed your Apprenticeship with schuh you will be given plenty of choices; you may decide to stay on and progress into management by completing the trainee programme, stick with what you know as a Sales Adviser or even look at progressing to a level 3 in Retail with another retailer.

Additional Information

Training provided

  • Intermediate Apprenticeship in Retail Skills
  • Functional Skills in Maths and English
  • Employment Rights and Responsibilities
  • Personal Learning and Thinking Skills

Retail is a fantastic path, to start your career within the service or fashion industry. Upon successful completion of this apprenticeship you’ll gain a nationally recognised retail qualification, along with functional skills in Maths, English & ICT.

GP Strategies Training Limited - Learning Provider

For more information about this vacancy please contact GP Strategies Training Limited on 0161 429 2460 or email: ebeardwood@gostrategies.com (Ref ID:81470)
GP Strategies Training Limited

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