This is a great opportunity to develop customer service skills and experience in the Student Services department within the College. The successful candidate will be undertaking day-to-day administration and customer service tasks and providing clerical support.
Chesterfield College is a highly successful and vibrant College based in North Derbyshire with excellent pass rates and high student success levels. Our location is key to our success in attracting students from North and South Derbyshire, Buxton, Derby, South Yorkshire and Sheffield.
Possible Start Date: 05/03/2018
Programme Duration: 13 months
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Duties will include:Provide a high standard of administrative support to the Student Services team. To include producing general correspondence, undertaking mail shots and the execution of general office duties.Enter accurate data relating to all new and existing students and stakeholders.To maintain all associated documentation, files and records.To produce letters, memos, and other correspondence using a range of office technology packages, to a high standard of accuracy and presentation.Operate the Chesterfield College Switchboard, Post Room functions, Pre-Course initial assessment systems, and support the delivery of Reception services.To liaise effectively with cross college colleagues in order to offer the best quality student experience. Undertaking training as required by the College in order to maintain and improve working knowledge.To show a commitment to working co-operatively within a self-critical and forward thinking culture.Take an active role in the health, safety and welfare of students and staff, attending training and carrying out health and safety related activities as appropriate to the role.Take responsibility for one’s own professional development and continually update as necessary, participating in appropriate staff development activities as required including the Professional Development Review.Promote a positive image of the College and the work that is carried out across its various services.Comply with all legislative and regulatory requirements.Apply the College’s own Safeguarding Policy and practices and attend training as requested.Show a commitment to diversity, equal opportunities and anti-discriminatory practices. The post holder is expected to comply with and promote the College’s Equal Opportunities Policy in all aspects of their duties and responsibilities.Carry out any other reasonable duties within the overall function, commensurate with the grading and level of responsibility of the job.
Organisational SkillsCommunication SkillsProfessional telephone mannerIT skills - Knowledge of office technology packages, including word processing applications, databases and spreadsheets is desirable but not essential.
ConfidentAble to speak with people at all levelsAn understanding of Safeguarding of Children & Vulnerable Adults within the workplaceFull commitment to Equal Opportunities and anti-discriminatory working practices
Opportunity of progression for the right candidate
NVQ Level 2 Business Administration Technical Certificate Functional Skills in English and Maths (if required)
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