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Apprentice Sales Administrator

BG Insurance
BG Insurance seek a level 2 Business Administration Apprentice to support the sales team and develop client communication skills; providing a high quality of customer service and gaining knowledge of the Insurance industry.

BG Insurance - Employer

BG Insurance are an independent Insurance Broker based in Tunbridge Wells Kent. Established over 30 years ago we have built long and successful relationships with a large number of Insurance Companies and have access to a wide variety of schemes at competitive prices

BG Insurance


12- 15 months

This position is now closed and no additional applications are being taken. If you have any questions please contact the provider who is managing the position.

Job Summary

Tunbridge Wells
Business & Administration
BG Insurance

Detailed Job Description

  • Providing a focused and friendly service to all customers and prospects when providing quotations and assisting with queries, taking messages where appropriate.
  • Handling a range of enquiries from customers by telephone and email.
  • Processing incoming and outgoing mail.
  • Maintaining secure, efficient and accurate filing systems.
  • Scanning incoming documentation and actioning or distributing appropriately.
  • Updating the computer system with diary events to trigger calls to customers or insurers and then producing documents/correspondence as required.
  • Maintaining an acceptable level of product knowledge by keeping up to date with product developments

Requirements and Prospects

Qualifications required

GCSEs or equivalent A*-C (9-4)and above including English and Maths

Skills required

  • Excellent telephone manner
  • Strong written and verbal communication
  • Attention to detail
  • Strong IT skills
  • The ability to multitask

Personal Qualities

  • A commitment to providing good customer service
  • Patient and tactful Enthusiastic team player
  • Keen to learn

Future prospects

The potential to be sponsored to study for your CII (Certificate in Insurance) after a qualifying period. During your studies you will have the opportunity to work in several departments to give you a true taste of the company.

Additional Information

Training provided

You will work towards 4 mandatory units and choose optional units. These will be selected by both you and the employer making sure the units are relevant to the job you are undertaking. Level 2 Diploma in Business and Administration and Functional Skills Level 1 in Maths, English and ICT. An Employment Rights & Responsibilities workbook will be completed as well as developing Personal Learning and Thinking skills

Our working hoursare 9-5.30 Mon- Fri for 2 consecutive weeks, 10-7 Mon- Fri for 1 week and 1 in 3 Saturdays 9-3 calculated on a rotating basis (Variable for those under 18)

Catch 22 - Learning Provider

Catch 22 is a forward-looking social business with more than 200 years’ experience of providing services that help people turn their lives around. They have extensive industry experience and offer apprenticeship across 15 sectors.

For more information about this vacancy please contact Catch 22 on 02392222770 or email: (Ref ID:81744)
Catch 22


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