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Customer Services Apprentice with Thamesbank Insurance Services

Thamesbank Insurance Services
This is a great opportunity for someone who would like to start a career in Business, allowing you to gain experience whilst earning a wage!

Thamesbank Insurance Services - Employer

We are an Insurance brokers which started in 1989, as an old fashion brokers office in which customers would come into the office to purchase insurance we have grown with the times and are mostly an online company now, selling products on all the price comparison site i.e Compare the Market.




This position is now closed and no additional applications are being taken. If you have any questions please contact the provider who is managing the position.

Job Summary

Business & Administration
Thamesbank Insurance Services

Detailed Job Description

  • Dealing with Inbound & Outbound sales/renewal Calls.
  • Efficient handling of customer enquiries and for the delivery of accurate and informative mid-term insurance quotations and amendments to existing customers policies.
  • Offer a high standard of customer care to existing customers over the telephone, and ensure that each enquiry is dealt with in a comprehensive, complete and professional manner.
  • Liaise with insurers regarding underwriting terms and requirements, to perform appropriate administrative procedures in accordance with company guidelines.

Requirements and Prospects

Qualifications required

Minimum of 5 GCSEs A*-C including English and Maths or equivalent qualifications.

Skills required

  • Focus on customer care and excellent communication skills are essential
  • Excellent telephone manner and call handling techniques are required
  • Attention to detail and ability to communicate and correspond professionally with all customers

Personal Qualities

  • Ability to work and participate as part of a team in order to meet personal and team service targets.
  • Excellent time keeping
  • Reliable

Future prospects

To grow within a global industry.

Additional Information

Training provided

As a Business Administration Apprentice with BPP, you will undertake the Business Administrator Level 3 Advanced Apprenticeship.

The apprenticeship will be delivered through a blend of live online learning, pre-recorded lectures, and face to face inductions and masterclasses.

Please make sure that you have uploaded a copy of your CV to the ‘Documentation’ section of your profile. Within your CV, please give a full breakdown of all your achieved and/ or predicted qualifications (incl. subjects and grades). Please ensure that you apply for the position as soon as possible to avoid disappointment. The closing date is a rough guideline as to when an advert will close. The advert may close before the given closing date if the employer has filled the position(s).

BPP Professional Apprenticeships - Learning Provider

BPP is a national training provider for apprenticeships and training in business, finance and law. They work with a range of clients, ranging from small independent business to larger corporations including RSM, BT Group and Ford, to name just a few.

For more information about this vacancy please contact the provider BPP Professional Apprenticeships on 0203 131 5165 or email: (Ref ID:81958)
BPP Professional Apprenticeships


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