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Customer Service Apprentices

Suppliers to Consumers, On-line retailers, Convenience sector, DIY stores, Other Wholesalers, Cash & Carry's & Van sales. The company's goal is to provide 100% customer satisfaction by offering the best quality, best service and best price.


1 year

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Job Summary

New Vacancy
Customer Service
PU Tech Ltd

Detailed Job Description

1. Be able to follow the instruction given by colleagues.

2. Have computer skills like data entry, Microsoft word and searching web market place.

3. Be able to look after the customers; understand their needs and work being friendly with them.

4. Be happy in helping in dusting

5. Stocking Shelves

6. Show their positive behaviour.

7. Be presentable.

8. Be approachable.

Requirements and Prospects

Qualifications required

GCSE-A to Cs

Skills required

  • Recommend potential products or services to management by collecting customer information and analysing customer needs
  • Prepare product or service reports by collecting and analysing customer information
  • Contribute to team effort by accomplishing related results as needed
  • Manage large amounts of incoming calls

Personal Qualities

  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Go the extra mile to engage customers

Future prospects

Opportunity to progress within the company

Additional Information

Training provided

  • Training will be provided

Mercia College - Learning Provider

Mercia College offer apprenticeships and traineeships across a range of various sectors. We are here to help you start your apprenticeship journey and they will support you every step of the way.

For more information about this vacancy please contact the provider Mercia College on 01332 332727 or email: (Ref ID:82045)
Mercia College


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