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Customer Service Adviser

Card & Gift Outlet
An opportunity for an enthusiastic people person to take on a varied role. The right candidate will be encouraged to come up with new ideas and have full participation in day to day running of the shop.

Card & Gift Outlet - Employer

Hello, My name is Collette. I opened my card & gift shop in Bear Street, Barnstaple, in early 2017 with the express desire to offer unique, special, greeting cards and gifts for all occasions. I myself hand-make a large selection of beautiful cards and can create them bespoke to you, if you so desire, with a personal message inside for that special touch. Along with my handmade cards and selection of unbranded cards, I am a proud stockist of Santoro and Blue Mountain cards for all occasions.

Card & Gift Outlet


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Job Summary

New Vacancy
Customer Service
Card & Gift Outlet

Detailed Job Description

A fantastic opportunity has arisen for the right candidate to undertake a sales apprenticeship in a local card shop. The role is to meet and chat to customers. Some duties will include answering the telephone, re stocking the shop, updating the till system with new stock. Good communication skills are essential for the role. Full training will be given.

Requirements and Prospects

Qualifications required

Enthusiasm for your subject and a willingness to work hard are essential.

Skills required

Be able to talk and interact with customers well.

Personal Qualities

Polite & Outgoing

Future prospects

Level 3 Apprenticeship in Customer Service or Business Admin Full time employment

Additional Information

Training provided

This apprenticeship develops skills that will serve well in virtually any industry - so it’s a very good way to move forward and prepare for a future career.

Qualification Structure This qualification comprises of Six mandatory units and then from a choice of 33 optional units.

Learners must complete a minimum of 45 credits.

Mandatory Units: 1 Deliver customer service 2 Understand customers 3 Principles of customer service 4 Understand employer organizations 5 Manage personal performance and development 30 Employer Rights and Responsibilities

PETROC - Learning Provider

For more information about this vacancy please contact PETROC on 01271 852431 or email: (Ref ID:82135)

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