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Business Administration Apprentice

• To undertake administration within the Business Services section

Petroc - Employer

Petroc is one of the South West’s leading colleges, committed to raising the aspirations, knowledge and skills of individuals, communities and businesses in Devon and beyond.



12-18 months

This position is now closed and no additional applications are being taken. If you have any questions please contact the provider who is managing the position.

Job Summary

Business & Administration

Detailed Job Description


To assist with the maintenance of administration systems in accordance with Petroc good practice to ensure effective and efficient operation of the department.

· To assist the Department management, administration & delivery staff where necessary.

· To assist with the processing of learner paperwork including enrolments, completions & achievements.

· To organise and attend meetings and provide secretarial support if required. · To liaise with internal staff and external organisations by telephone, in writing and in person. ·

To liaise with learners and offer frontline customer service.

· To make contact with learners & employers to inform them of new opportunities and to obtain feedback.

· To assist with the maintenance of department budgets. · To assist with the maintenance of an overview of student activity.

· To assist with the preparation of reports & information for Department Staff and any other relevant bodies.

· To support with promotional/celebration/information events including the organisation and staffing which may include evening work.

· To travel to other sites as required to provide administration support.

· To liaise with college departments & teams to provide administration support to assist with the processing of work.

· To organise travel and accommodation for staff and students.

· General office duties such as data entry, word processing, spreadsheets, database, photocopying, filing, ordering stationery & other items, processing invoices and distribution of information as required.

· To maintain the team’s high standard of quality / customer care and to contribute towards Quality Performance Reviews.

· To undertake other tasks to ensure the effective and efficient operation of the department.

· To actively engage in training & development to achieve apprenticeship.

Requirements and Prospects

Qualifications required

· GCSE English & Maths Grade E or above

Skills required

· Good IT Skills ·

. A positive and proactive approach to problem solving

· Good Interpersonal and communication skills

· Good Organisational Skills

Personal Qualities

· The ability to work under pressure to meet deadlines

· The ability to manage multiple tasks and respond to changing priorities · A flexible approach to work

· The ability to work using own initiative and as part of a team

· Excellent time management skills

Future prospects

Full Time Position

Additional Information

Training provided

Every business needs administrators. Without administrators, information would be hard to find, meetings would be missed and businesses would be less productive. This sort of work requires a strong sense of responsibility, accuracy and attention to detail. You will need to secure employment with an appropriate work place employer and study one day a week at college (term time only) You will provide a portfolio of evidence - Combined Diploma in Business and Admin level 2 - this will include a mixed range of evidence including knowledge assignments as well as work based assessment reports. The aim of this qualification is to: • develop/expand candidates’ understanding of Business Administration • develop candidates’ skills and competence in Business Administration. This will give candidates the opportunity to:

• achieve a nationally recognised qualification valued by employers

• prepare to progress in employment in a Business Administration role

• develop skills and competence in the workplace

• continue professional development.

PETROC - Learning Provider

For more information about this vacancy please contact PETROC on 01271 852431 or email: (Ref ID:82511)


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