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Apprentice Sales Assistant

Industrial Textiles and Plastics Ltd
This is an exciting opportunity to train as a sales executive with a leading UK manufacturer of protective materials for building and construction.

Industrial Textiles and Plastics Ltd - Employer

As pioneers in the manufacture of engineered protective textiles, Industrial Textiles & Plastics Ltd has developed a global customer base through a strategy of investment in our people, products and processes. The principles of quality and integrity underpin our strategy; demanding exacting standards of ourselves and our partners to guarantee excellence in product quality, customer service and technical support. Our markets are diverse: construction, environmental protection, petrochemical, marine & offshore and defense, but are united by a common purpose - protection. ITP’s products are sold worldwide and company staff members speak more than seven languages with exports accounting for up to 25% of their business.

Industrial Textiles and Plastics Ltd



This position is now closed and no additional applications are being taken. If you have any questions please contact the provider who is managing the position.

Job Summary

GBP 167.85
Industrial Textiles and Plastics Ltd

Detailed Job Description

You will be required to carry out the following:

  • Answering and dealing with incoming telephone calls appropriately
  • Assisting the UK Sales Team with various customer service tasks
  • Sending and receiving completed credit application forms for new customers
  • Inputting sales orders and arranging credit checks for customer’s credit availability
  • Dealing with customer problems and complaints promptly
  • Providing technical data and samples to customers
  • Preparing and following up email campaigns and mailshots
  • Following up on deliveries, especially next day and Saturday deliveries
  • Liaising with transport companies for quotes and arranging client-appropriate transportation and delivery
  • Ensuring that all conversations/correspondence are accurately recorded in the CRM
  • Ensuring that records and paperwork are accurately maintained and correctly filed
  • Creating visual mock-ups for quotes for printed products
  • Liaising with Operations (Planning and Production) for orders
  • Other non-sales related tasks as required for the effective operation of the company

At a later stage, you will be required to carry out the following:

  • Pro-active sales to existing and prospective customers
  • Updating CRM database and prospects
  • Providing and following up offers by using hotlist tasks or opportunities in the CRM system
  • Arranging pictures and information of projects for case studies and editorials
  • Project tracking.

Requirements and Prospects

Qualifications required

  • Good levels of Mathematics and English

Skills required

  • Good communication skills
  • Organisational skills

Personal Qualities

  • Confident
  • Friendly
  • Ability to prioritise tasks

Future prospects

For the right candidate, there is the potential to secure a full time, permanent position within the company, upon completion of the Apprenticeship.

The starting salary is £4.50ph but after 6 months and a satisfactory performance review, this will rise to £5.00ph.

Additional Information

Training provided

Level 2 Apprenticeship in Sales. There will also be the chance to obtain Functional Skills in Mathematics and English if required.

East Riding College Limited - Learning Provider

For more information about this vacancy please contact East Riding College Limited on 01482 390888 or email: (Ref ID:82665)
East Riding College Limited

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