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Apprentice Sales Assistant

Industrial Textiles and Plastics Ltd
This is an exciting opportunity to train as a sales executive with a leading UK manufacturer of protective materials for building and construction.

Industrial Textiles and Plastics Ltd - Employer

As pioneers in the manufacture of engineered protective textiles, Industrial Textiles & Plastics Ltd has developed a global customer base through a strategy of investment in our people, products and processes. The principles of quality and integrity underpin our strategy; demanding exacting standards of ourselves and our partners to guarantee excellence in product quality, customer service and technical support. Our markets are diverse: construction, environmental protection, petrochemical, marine & offshore and defense, but are united by a common purpose - protection. ITP’s products are sold worldwide and company staff members speak more than seven languages with exports accounting for up to 25% of their business.

Industrial Textiles and Plastics Ltd



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Job Summary

New Vacancy
Industrial Textiles and Plastics Ltd

Detailed Job Description

You will be required to carry out the following:

  • Answering and dealing with incoming telephone calls appropriately
  • Assisting the UK Sales Team with various customer service tasks
  • Sending and receiving completed credit application forms for new customers
  • Inputting sales orders and arranging credit checks for customer’s credit availability
  • Dealing with customer problems and complaints promptly
  • Providing technical data and samples to customers
  • Preparing and following up email campaigns and mailshots
  • Following up on deliveries, especially next day and Saturday deliveries
  • Liaising with transport companies for quotes and arranging client-appropriate transportation and delivery
  • Ensuring that all conversations/correspondence are accurately recorded in the CRM
  • Ensuring that records and paperwork are accurately maintained and correctly filed
  • Creating visual mock-ups for quotes for printed products
  • Liaising with Operations (Planning and Production) for orders
  • Other non-sales related tasks as required for the effective operation of the company

At a later stage, you will be required to carry out the following:

  • Pro-active sales to existing and prospective customers
  • Updating CRM database and prospects
  • Providing and following up offers by using hotlist tasks or opportunities in the CRM system
  • Arranging pictures and information of projects for case studies and editorials
  • Project tracking.

Requirements and Prospects

Qualifications required

  • Good levels of Mathematics and English

Skills required

  • Good communication skills
  • Organisational skills

Personal Qualities

  • Confident
  • Friendly
  • Ability to prioritise tasks

Future prospects

For the right candidate, there is the potential to secure a full time, permanent position within the company, upon completion of the Apprenticeship.

The starting salary is £4.50ph but after 6 months and a satisfactory performance review, this will rise to £5.00ph.

Additional Information

Training provided

Level 2 Apprenticeship in Sales. There will also be the chance to obtain Functional Skills in Mathematics and English if required.

East Riding College Limited - Learning Provider

For more information about this vacancy please contact East Riding College Limited on 01482 390888 or email: (Ref ID:82665)
East Riding College Limited

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