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Customer Service Apprentice

Baltic Recruitment Services Ltd
Baltic Training and Baltic Recruitment are excited to be recruiting for two Customer Service Apprentices to join the busy Temps Team at their office in Newton Aycliffe.

Baltic Recruitment Services Ltd - Employer




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Job Summary

Newton Aycliffe,
New Vacancy
Business & Administration
Baltic Recruitment Services Ltd

Detailed Job Description

You will be working alongside existing staff and be mentored and trained to carry out the following duties:

· Contacting candidates to advise if eligible for training courses

· Advising candidates on course information, location of training, dates & times.

· Imputing information onto spreadsheets in a timely manner keeping all personal information up to date.

· Follow up calls to ensure attendance.

Requirements and Prospects

Qualifications required

5 GCSE’s A-C grades, including Math’s and English

Skills required

Passion for Customer Service

Great organisational and communication skills

Ability to work to deadlines and targets

Confident telephone manner

Ability to work towards targets and deadlines

Personal Qualities


Hard working



Can do attitude

Future prospects

Upon completion of this apprenticeship programme, there are real progression opportunities available. Along with your employer, you may decide to progress onto our level 3 programme and take your training even further.

Additional Information

Training provided

Customer Service Level 2

Level 2 Functional Skills (Literacy, Numeracy and ICT)

Baltic Training Services - Learning Provider

Baltic Training are an apprenticeship training provider focused on the IT and digital sector. They are the only apprenticeship training provider that offer a completely tech-focused, tech-driven training solution.
This is backed up by their passionate ethos of genuine care, as well as a partnership with one the world’s largest technology training providers.

For more information about this vacancy please contact the provider Baltic Training Services on 01325 731 050 or email: (Ref ID:82681)
Baltic Training Services


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