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Apprentice Commercial Sales Advisor

Parts Alliance Group
The Parts Alliance Group, a rapidly growing Company who are leaders within the automotive aftermarket has an exciting career opportunity for an Apprentice Commercial Sales Advisor based within our Allparts Automotive High Wycombe branch.

Parts Alliance Group - Employer

The Parts Alliance is one of the leading groups of automotive parts distributors throughout the UK and Ireland.

The group has 196 branches nationwide and a turnover exceeding £475 million. The group incorporates several local brand identities, eight of which are owned by Parts Alliance Group. Operating as one organisation gives our group the benefit of centralised support and expertise from specialist departments.

Members of The Parts Alliance are supported by specialist teams in key areas such as procurement and supply chain, sales and marketing as well as national accounts. Members also benefit from integrated IT systems, which include our industry leading catalogue system, Allicat and access to our national garage programme, Servicesure Autocentres.

Parts Alliance Group


12 months

This position is now closed and no additional applications are being taken. If you have any questions please contact the provider who is managing the position.

Job Summary

GBP 148.00
High Wycombe
Customer Service
Parts Alliance Group

Detailed Job Description

We are looking for an outgoing Apprentice with excellent interpersonal and communications skills, who will contribute towards achieving branch and individual sales targets through developing sound customer relationships and applying effective sales techniques. As an Apprentice you will be proactive and positive towards branch and company promotions and initiatives; leading on our aim to be the best supplier, employer and customer within our industry.

Duties include:

- Handling customers sales enquires both over the phone and on the counter

- Satisfying customer needs in respect of any parts orders, requests, or queries

- Providing an accurate, efficient and professional service, thus ensuring total customer satisfaction is achieved at all times

- Liaising with the Distribution Co-ordinators as required ensuring delivery requirements relating to our customers are met

- Informing customers of any products offered on promotion.

- Recording price feedback on any stock discrepancy, product/price query, lost sale, or any other information relevant to the future well-being and success of the branches.

- Advising Branch Managers of any customer or operational problems or, complaints you might experience that could be detrimental to the company or, which in your opinion could lead to a reduction in trading relationships between the two companies.

- Attending communication meetings.

Requirements and Prospects

Qualifications required

GCSE or equivalent Maths and English at grade D or above desirable but not essential.

Skills required

- Good administration skills

- Excellent telephone manner

- Ability to deliver excellent customer service

- Basic numerical and literacy skills

Personal Qualities

- Friendly and confident personality

- Able to work effectively as part of a team

- Attention to detail

- Works well and can deliver results under pressure

- Desire to gain knowledge and learn new skills

- Target driven and motivated by achieving objectives and able to deal with rejection

Future prospects

This is a fantastic opening to gain permanent employment in a varied and ever expanding industry. Parts Alliance has an enviable reputation for well trained, high quality staff and this is a career opportunity not to be missed.

Additional Information

Training provided

Customer Service Practitioner Apprenticeship Standard Level 2.

This apprenticeship is delivered through work based learning, this means that all training is done at the workplace eliminating the need to attend college. The successful candidate will be allocated an assessor who will visit on site every 4-6 weeks and deliver all of the training to gain the qualification and provide the resources to complete work between visits.

What We Offer! •28 days annual leave, including bank holiday and opportunity to increase annual leave for time served •Online employee discount scheme including big discounts to local cinemas, theme park attractions, major retailers and much more •Healthcare cash plan •Company pension •Childcare vouchers •Career progression

Learning Skills Partnership - Learning Provider

With Learning Skills Partnership (LSP) you can be reassured that they are not just any ordinary Training Company. They bring a wealth of experience and knowledge to their Apprenticeship programmes, focusing on key business sectors; including the Automotive Retail and Construction industries.

For more information about this vacancy please contact Learning Skills Partnership on 01482338840 or email: (Ref ID:82691)
Learning Skills Partnership


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