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IT Apprentice - CA0128KAM

Estio Training have an exciting new opportunity for an IT Apprentice with a Legal Services Company based in Crewe.


15 Months

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Job Summary

New Vacancy
IT, Software, Web & Telecoms Professional
Kindertons Accident Management

Detailed Job Description

The primary purpose of the Level 3 IT Apprentice role is to assist in all day-to-day activities of the Company’s technology team and to utilize this activity in their pursuit of a Level 3 IT Apprentice qualification.

  • Your duties and responsibilities in this role will consist of: · Providing first-line helpdesk support and administration of computer hardware, software, audio-visual equipment, photocopiers and telephone equipment.
  • Assisting with the building, configuration, maintenance and repair of computers, audio-visual equipment and computer/telephone related equipment.
  • Installing and configuring computer operating systems, and a wide variety of software applications, to a diverse fleet of desktop, laptop and mobile devices.
  • Helping to maintain accurate IT statistics, reports, checklists and other documentation by ensuring all personal support activities are clearly recorded on the helpdesk system.
  • Assisting with the upkeep of the companies IT asset inventory, ensuring all moves, additions or deletions of equipment are clearly recorded.

Requirements and Prospects

Qualifications required

5 GCSEs grades A*-C/9-4 or equivalent (including English Language and Maths)

Skills required

  • Able to work as part of a team
  • Able to prioritise dynamic workloads and manage the expectations of the user
  • Able to translate technical issues for non-technical audiences
  • Excellent customer service
  • Good problem-solving and trouble-shooting skills

Personal Qualities

  • Have a passion for IT systems
  • Be highly self-motivated and keen to learn new skills
  • Be gregarious, engaging and committed
  • Be able to work very well under pressure
  • Be ambitious and keen to embrace new challenges
  • Keen to learn from the experience of colleagues as well as able to investigate and develop self-education strategies

Future prospects

The role offers long term security and the opportunity to progress into a permanent position.

Additional Information

Training provided

The Estio Training programme gives young people the opportunity to get hands on experience in the IT industry whilst still employed in a real paid job with no cost or debt.

Learners will receive ten weeks of intensive training. Whilst in the workplace, apprentices will also receive continual assessment, and help and guidance from a dedicated trainer who will be there to ensure that they get the most from their work experience. This apprenticeship will give you a Level 3 Infrastructure Technician Standard with training in areas such as:

  • Functional skills, Maths L2 and English L2
  • PC Fundamentals & Customer Service Skills
  • Business Processes & Network Fundamentals
  • Cloud Services
  • Coding & Logic
  • ERR
  • Networking and Architecture

Some of these modules will include an option to take an examination in order to receive a professional certificate.

For more information please contact Chloe Adams at or call on 01133500333

Estio Training - Learning Provider

Estio Training. Estio Training are one of the UK’s leading providers of IT, Digital and Tech apprenticeships. Estio apprenticeships are designed for talented school & college leavers. Estio work with businesses such as the NHS, Xerox, Sky, Asda, Missguided and more!
For more information about this vacancy please contact the provider Estio Training on 01133 500 333 or email: (Ref ID:82743)
Estio Training


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