Business Administration Apprentice

  • Technical Electrical Engineering Ltd (TEE)
  • St Agnes, Cornwall
  • £4.50 per hour

We are looking for someone to help in a busy office with job deployment, answering phones, general admin tasks & other duties to help in the smooth running of the business/office.

Vacancy provider logo for Truro and Penwith College

  • GMFJ Reference
    82871
  • Wages
    £4.50 p/h
  • Hours
    37.05 per week
  • Date Posted
    09/03/2018
  • Start Date
    09/05/2018
  • Approx. Duration
    12 months

  • Location
    St Agnes
  • Status
    Now Taking Applications
  • Sector
    Business & Administration
  • Opportunity Type
    Intermediate Level 2
  • Employer
    Technical Electrical Engineering Ltd (TEE)

Description

Carry out filing, back filing & basic excel data entry & report to Finance Manager in accounts. To be trained up to answer the phone, take calls & help plan/deploy work to technicians, reporting to general manager. Additional training from our Head Office in Birmingham available. Basic quickbooks date entry training. Some social media (Facebook) posts, other office duties such as franking, ordering stationary, taking minutes in meetings etc. Further training would be given on the job deployment system, there is also a chance to learn how to do the health & safety, IOS9001 & human resources if the candidate is interested & capable. We want an all round person who is happy and capable of having a go at all office duties and finding their niche within our office. The candidate needs to be able to work on their own & also with the Finance Manager & interact with the outside staff. The office is small & fairly informal & there is scope to try lots of things & make their role permanent if they can take on the job deployment/dispatch (CSR) part.

For more information about this vacancy please contact Truro and Penwith College on 01872 305500 (Ref ID: 82871)

Company website : www.teeltd.co.uk

Essential:

An ability to communicate effectively with customers, supplier and staff at all levels.

Desirable:

  • Literacy and numeracy skills to NVQ level 3 or equivalent.
  • Good IT skills.
  • Day 1 Recap key messages from induction on how to successfully complete the apprenticeship.Employee Rights and Responsibilities. Learner will develop an understanding of the role of organisations and industries, as well as gaining an understanding and awareness of employer’s expectations and employees’ rights and obligations.
  • Day 2 Managing personal performance and development: SMART targets; Professional development; Career development goals; Work-life balance; Feedback; Learning styles; Time management.
  • Day 3 Communication in a business environment: Clear, effective and professional written, verbal and non-verbal communication. Apprenticeship Assessment/ Programme Review visit at workplace.
  • Day 4 Customer service and Sales: Maximising sales (upselling & cross selling); Sales techniques; Feature and benefits; Needs and expectations; Brand promises; Service offer; Service knowledge; Equality and Diversity.
  • Day 5 Business awareness and change: Business structures and models; External and internal factors that may impact on a business; Goals, objectives and how these align with strategy; change implementation.
  • Day 6 Equality and Diversity: Understanding equality and diversity; Benefits of E&D; Legal implications. Apprenticeship Assessment/ Programme Review visit at workplace.
  • Day 7 Teamwork: Developing good work relationships; Making a positive contribution to the business; Dealing with conflict.
  • Day 8 Project development (½ day): Identification of project; Developing business case; Developing project plan.Health and Safety. Legislation requirements.
  • Day 9 Project development (½ day): Reviewing project progress; Developing project.Study ½ day. Apprenticeship Assessment/ Programme Review visit at workplace.
  • Day 10 Presentation skills:Project review; Presentation skills; Presentation software.
  • Day 11 Project presentations. Learner project presentations to employer audience. *Presentation of certificates for unit examination achievements.* Time/duration dependant on cohort group size.

Desirable:

  • Generally likeable.
  • Capable of dealing with talking to people over the phone.
On successful completion of the apprenticeship there is a possibility of a job role.
Working hours would be either 9am till 5pm or 8am till 4pm. The location is difficult to get to, car or own transport ideally needed.

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