- GMFJ Reference
83628
- Wages
£3.70 p/h
- Hours
40.00 per week
- Date Posted
26/03/2018
- Start Date
01/08/2018
- Approx. Duration
12 months
- Location
Truro
- Status
Now Taking Applications
- Sector
Business & Administration
- Opportunity Type
Intermediate Level 2
- Employer
TSI PRO
Description
- Answering phones and emails, passing on messages/auctioning the calls.
- Vans – Insure and tax vans when relevant. Book in mots and repairs. Also make sure the vans all have fuel cards and clubcards.
- Purchase order system – Give out a POM/POE number and fill in the details on the spreadsheet. (Including price, merchant, site it’s for, the materials they have booked out and the employee that requested the materials).
- Merchants invoices – check these against the POMS/POES to make sure its correct with what we have already put/been told. If different make a point and try to rectify why it’s different. If tools have been ordered make sure this has been approved by Manager.
- Handover packs – make sure all the information is in the pack such as certificates, M&E specs warranty’s if applicable.
- If staff are off sick let admin know so they can amend payroll.
- Register mechanical work.
- Register electrical work.
- Register warranty for products we have fitted.
- Filing – A-Z / Invoices / Receipts / certificates / van policy’s / company info.
- Invoicing.
- Monthly merchant statements – also keeping a record.
- Delivery’s - Signing, checking and letting team member know its all arrived.
- Arranging & sorting returns – returns form for the collector to sign, keeping it in the returns file.
- HILTI – orders and returns - if somethings faulty arrange to get it picked up replaced.
- Ordering materials and paying for them when relevant.
- Adding new jobs to the MEP also adding the deadline date into the diary.
- Approving/disapproving holiday – make sure holiday forms are filled out.
- Register tools and keep a log of tools.
- Chase timesheets every Monday morning.
- Renewal of insurances.
- Speed fit rebate every 3 months – request speedfit statements from all plumbing merchants at the end of each 3 months then fill out the speedfit form and email to relevant staff member.
- Keep an up to date log of all passwords and account details - IT Support on desktop.
- Keep a log of staff details, address, phone numbers, van regs etc – up to date on the server..
- TSI Contracts / starter forms.
- Arrange and book in defects/appointments, updating and keeping a log of all visits/defects and completion dates.
- Find / create relevant forms if requested by team members.
- Prepare for inspections.
- Handling petty cash, and keeping a up to date log.
- Anything requested from the managing director and managers.
For more information about this vacancy please contact Truro and Penwith College on 01872 305500 (Ref ID: 83628)
Company website : www.tsipro.co.uk
Essential:
- Good Customer Service.
- Communication Skills.
- Day 1 Recap key messages from induction on how to successfully complete the apprenticeship .Employee Rights and Responsibilities. Learner will develop an understanding of the role of organisations and industries, as well as gaining an understanding and awareness of employer’s expectations and employees’ rights and obligations.
- Day 2 Managing personal performance and development: SMART targets; Professional development; Career development goals; Work-life balance; Feedback; Learning styles; Time management.
- Day 3 Communication in a business environment: Clear, effective and professional written, verbal and non-verbal communication. Apprenticeship Assessment/ Programme Review visit at workplace.
- Day 4 Customer service and Sales: Maximising sales (upselling & cross selling); Sales techniques; Feature and benefits; Needs and expectations; Brand promises; Service offer; Service knowledge; Equality and Diversity.
- Day 5 Business awareness and change: Business structures and models; External and internal factors that may impact on a business; Goals, objectives and how these align with strategy; change implementation.
- Day 6 Equality and Diversity: Understanding equality and diversity; Benefits of E&D; Legal implications. Apprenticeship Assessment/ Programme Review visit at workplace.
- Day 7 Teamwork: Developing good work relationships; Making a positive contribution to the business; Dealing with conflict.
- Day 8 Project development (½ day): Identification of project; Developing business case; Developing project plan.Health and Safety. Legislation requirements.
- Day 9 Project development (½ day): Reviewing project progress; Developing project.Study ½ day. Apprenticeship Assessment/ Programme Review visit at workplace.
- Day 10 Presentation skills:Project review; Presentation skills; Presentation software.
- Day 11 Project presentations. Learner project presentations to employer audience. *Presentation of certificates for unit examination achievements.* Time/duration dependant on cohort group size.
Essential:
- Being Organised.
- Able to manage your own time efficiently.
On successful completion of the apprenticeship there is a possibility of a future job role.
The working week would be Monday to Friday with the hours of 7.30am till 4pm.