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Business Administration Apprentice

Technical Electrical Engineering Ltd (TEE)
We are looking for someone to help in a busy office with job deployment, answering phones, general admin tasks & other duties to help in the smooth running of the business/office.

Technical Electrical Engineering Ltd (TEE) - Employer

Technical Electrical Engineering (TEE) Ltd is a family run commercial electrical contractor specialising in new builds, construction, industrial electrical installations and solar PV. For over 25 years, our family run company has been installing and maintaining electrics to power Cornwall’s businesses and homes. Through our franchises, Mr Electric and Aire Serv, our fully qualified electricians provide guaranteed electrical services to NICEIC standards and energy-saving heating & air conditioning systems across Cornwall, Plymouth & South Devon.

Technical Electrical Engineering Ltd (TEE)

25/06/2018    

12 months


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Job Summary

84110
£166.73
37.05
St Agnes
10/04/2018
New Vacancy
Business & Administration
Technical Electrical Engineering Ltd (TEE)



Detailed Job Description

Carry out filing, back filing & basic excel data entry & report to Finance Manager in accounts. To be trained up to answer the phone, take calls & help plan/deploy work to technicians, reporting to general manager. Additional training from our Head Office in Birmingham available. Basic quickbooks date entry training. Some social media (Facebook) posts, other office duties such as franking, ordering stationary, taking minutes in meetings etc. Further training would be given on the job deployment system, there is also a chance to learn how to do the health & safety, IOS9001 & human resources if the candidate is interested & capable. We want an all round person who is happy and capable of having a go at all office duties and finding their niche within our office. The candidate needs to be able to work on their own & also with the Finance Manager & interact with the outside staff. The office is small & fairly informal & there is scope to try lots of things & make their role permanent if they can take on the job deployment/dispatch (CSR) part.

Requirements and Prospects

Qualifications required

Desirable:

  • Literacy and numeracy skills to NVQ level 3 or equivalent.
  • Good IT skills.

Skills required

Essential:

An ability to communicate effectively with customers, supplier and staff at all levels.

Personal Qualities

Desirable:

  • Generally likeable.
  • Capable of dealing with talking to people over the phone.

Future prospects

On successful completion of the apprenticeship there is a possibility of a job role.

Additional Information

Training provided

  • Day 1 Recap key messages from induction on how to successfully complete the apprenticeship.Employee Rights and Responsibilities. Learner will develop an understanding of the role of organisations and industries, as well as gaining an understanding and awareness of employer’s expectations and employees’ rights and obligations.
  • Day 2 Managing personal performance and development: SMART targets; Professional development; Career development goals; Work-life balance; Feedback; Learning styles; Time management.
  • Day 3 Communication in a business environment: Clear, effective and professional written, verbal and non-verbal communication. Apprenticeship Assessment/ Programme Review visit at workplace.
  • Day 4 Customer service and Sales: Maximising sales (upselling & cross selling); Sales techniques; Feature and benefits; Needs and expectations; Brand promises; Service offer; Service knowledge; Equality and Diversity.
  • Day 5 Business awareness and change: Business structures and models; External and internal factors that may impact on a business; Goals, objectives and how these align with strategy; change implementation.
  • Day 6 Equality and Diversity: Understanding equality and diversity; Benefits of E&D; Legal implications. Apprenticeship Assessment/ Programme Review visit at workplace.
  • Day 7 Teamwork: Developing good work relationships; Making a positive contribution to the business; Dealing with conflict.
  • Day 8 Project development (½ day): Identification of project; Developing business case; Developing project plan.Health and Safety. Legislation requirements.
  • Day 9 Project development (½ day): Reviewing project progress; Developing project.Study ½ day. Apprenticeship Assessment/ Programme Review visit at workplace.
  • Day 10 Presentation skills:Project review; Presentation skills; Presentation software.
  • Day 11 Project presentations. Learner project presentations to employer audience. *Presentation of certificates for unit examination achievements.* Time/duration dependant on cohort group size.

Working hours would be either 9am till 5pm or 8am till 4pm. The location is difficult to get to, car or own transport ideally needed.

Truro and Penwith College - Learning Provider

Find your feet with a traineeship. They’re a great way to help you build your CV. That’s because traineeships help you learn the essential skills that every employer wants. And they’ll set you on the right path to compete for apprenticeships. In short, they’re that vital first stepping stone to getting ahead.

For more information about this vacancy please contact Truro and Penwith College on 01872 242711 or email: tammym@truro-penwith.ac.uk (Ref ID:84110)
Truro and Penwith College

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