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Business Admin Apprentice

Headway Birmingham & Solihull
To provide general administration support to the Sports, Fundraising & Lifestyles departments, to answer incoming telephone calls and carry out any Service Area Manager instructions.

Headway Birmingham & Solihull - Employer

Acquired Brain Injury Charity, offering continued social rehabilitation and development opportunities. 1 to 1 support workers enabling carers to have respite and helping brain injured people access activities in the community. Clubs and groups operating in the community for brain injured people to access and pursue activities within the support of a group. Carer Services providing Family Support, assessments, training, social events, health related events and support groups.



12 months

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Job Summary

GBP 138.75
New Vacancy
Business & Administration
Headway Birmingham & Solihull

Detailed Job Description

  • Answer office telephone and put callers through to appropriate co-workers, take accurate messages and pass them on.
  • Photocopying as required, printing leaflets and newsletters
  • Creating documents, posters, tables etc.
  • Excel spreadsheet and database entries as requested by Service Manager
  • Provide admin support to service areas as required / requested via the Service Manager
  • Attend fully any training, coaching or team meetings etc as requested, outside normal working day
  • Be flexible to suit the needs of the post and work fairly with the team as required, including taking turns in small extra duties.
  • Work as a team and support with emergency situations as required and upholding policies on Health & Safety, Equal Opps etc
  • To be part of the Headway team contributing to wider activities by volunteering on at least one outside of hours event and one compulsory special fund raising event each year etc
  • Uphold all terms and conditions of this post
  • Work with your assessor towards achieving appropriate NVQ qualification
  • Undertaking any other tasks as agreed with the Service Managers or Chief Executive.

Requirements and Prospects

Qualifications required

GCSE/O-levels in English & Maths

Skills required

    • Good communication
  • Well organised
  • Confident
  • Self – Motivated
  • Flexible
  • Punctual

Personal Qualities

  • Friendly
  • Patient
  • Calm and collected
  • Positive

Future prospects

For the right apprentice, potential continuation in the role with Headway B&S

Additional Information

Training provided

Apprenticeship to be delivered Full on-the-job training and support will be provided to enable the successful applicant to undertake the full range of duties required of the role. All apprentices are required to complete and evidence 20% of the job learning whilst on their apprenticeship.

In addition, training will also be provided towards the Apprenticeship in Business Administration within the workplace during regular visits with a member of our dedicated team of Training Advisors.

Our Level 2 Business Administration Apprenticeship Programme consists of the following:

NVQ Level 2 in Business Administration · Functional Skills in Literacy, Numeracy and IT Level 2 (portfolio & test)

Babington - Learning Provider

Always at the forefront of innovation, Babington is a pioneer of the Apprenticeship programme. They ran the first Accountancy Apprentice in the country and the first Insurance Apprentice in the North of England. So they really have the experience and expertise needed to ensure top quality training.

If you're interested in what else Babington offer. Follow the link below.

For more information about this vacancy please contact Babington on 01332 345450 or email: (Ref ID:86203)


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