- GMFJ Reference
86439
- Wages
£4.88 p/h
- Hours
40.00 per week
- Date Posted
31/05/2018
- Start Date
03/09/2018
- Approx. Duration
12 months
- Location
Penryn
- Status
Now Taking Applications
- Sector
Business & Administration
- Opportunity Type
Intermediate Level 2
- Employer
D&T Motors
Description
- Support the service team in key admin tasks.
- Book keeping functions analysing banking and invoice reports checking for errors.
- Carry out research and compile customer service summary reports.
- Assisting the service staff in delivering various projects for external clients.
- Produce a range of commercial documents and spreadsheets.
- Support the marketing initiatives, including PR and social media.
- Manage the office environment to maximise productivity and efficiency.
For more information about this vacancy please contact Truro and Penwith College on 01872 305500 (Ref ID: 86439)
Company website : wwwdtmotors.co.uk
- Be a team player with a can-do attitude.
- Be calm under pressure, able to manage time and competing priorities.
- Be confident with technology and be numerate
- .Be well organised, methodical, flexible and adaptable to changing needs.Think creatively and innovatively about how to do things better.
- Be able to work with minimum supervision and prioritise an ever-stating changing workload.
- The candidate needs to be trustworthy and able to keep sensitive information confidential.
- Secondary education.
- GSCE grade C/4 in Maths and English.
- Day 1 Recap key messages from induction on how to successfully complete the apprenticeship. Employee Rights and Responsibilities. Learner will develop an understanding of the role of organisations and industries, as well as gaining an understanding and awareness of employer’s expectations and employees’ rights and obligations.
- Day 2 Managing personal performance and development: SMART targets; Professional development; Career development goals; Work-life balance; Feedback; Learning styles; Time management.
- Day 3 Communication in a business environment: Clear, effective and professional written, verbal and non-verbal communication. Apprenticeship Assessment/ Programme Review visit at workplace.
- Day 4 Customer service and Sales: Maximising sales (upselling & cross selling); Sales techniques; Feature and benefits; Needs and expectations; Brand promises; Service offer; Service knowledge; Equality and Diversity.
- Day 5 Business awareness and change: Business structures and models; External and internal factors that may impact on a business; Goals, objectives and how these align with strategy; change implementation.
- Day 6 Equality and Diversity: Understanding equality and diversity; Benefits of E&D; Legal implications. Apprenticeship Assessment/ Programme Review visit at workplace.
- Day 7 Teamwork: Developing good work relationships; Making a positive contribution to the business; Dealing with conflict.
- Day 8 Project development (½ day): Identification of project; Developing business case; Developing project plan. Health and Safety. Legislation requirements.
- Day 9 Project development (½ day): Reviewing project progress; Developing project.Study ½ day. Apprenticeship Assessment/ Programme Review visit at workplace.
- Day 10 Presentation skills: Project review; Presentation skills; Presentation software.
- Day 11 Project presentations. Learner project presentations to employer audience. *Presentation of certificates for unit examination achievements.
- Have a high level of attention to detail, reacting quickly, when needed, to make sound decisions.
On successful completion of the apprenticeship there is a possibility of a job role.
The working days are Monday to Friday with times of 8.30- 5pm.