Apprentice Customer service and Admin Assistant

  • ITL North East
  • Gateshead
  • £4.00 per hour

This is a fantastic opportunity to start your career in Customer Service and administration. You will be employed by a professional employer and trained by Babcock Training.

Vacancy provider logo for Inspiro Learning Limited

  • GMFJ Reference
    87368
  • Wages
    £4.00 p/h
  • Hours
    39.05 per week
  • Date Posted
    22/06/2018
  • Start Date
    20/07/2018
  • Approx. Duration
    12 months

  • Location
    Gateshead
  • Status
    Now Taking Applications
  • Sector
    Customer Service
  • Opportunity Type
    Intermediate Level 2
  • Employer
    ITL North East

Description

A great opportunity has become available at ITL North East for an Admin Apprentice Answering inbound calls from clients looking to book an interpreter, these clients involve the police, hospitals and the various other public and private sectors. You will be accessing the database and booking appointment to fit in with clients timescale. Training will also be available to cover completing invoices and accounts. Due to the nature of this very exciting opportunity they are looking for a mature attitude due to the sensitive information held within this role.

As an Apprentice you will be included on a Customer Service Qualification. Your Qualification will be delivered by an Award Winning Training Provider who will support your learning and development throughout your Apprenticeship. This will involve a Vocational Learning Advisor coming to visit you on a regular basis to deliver the training and guide you through your Apprenticeship

For more information about this vacancy please contact Inspiro Learning Limited on 0 (Ref ID: 87368)

Company website : http://www.babcockavol.co.uk/babcockavol/application.aspx?empid=16993&jvid=16239

Confident with IT - full training will be provided, Comfortable speaking with clients on the telephone, comfortable dealing with sensitive information and cases
None Specific

Level 2 Customer Service Apprenticeship

Each framework includes a diploma/certificate which shows the practical skills, a technical certificate to confirm the knowledge and understanding and Functional Skills in Maths and English.

You will be assessed throughout the apprenticeship and complete the qualification based on the competencies within your job role.

You will be assessed by a combination of observations, professional discussion, question and answer sessions and self-study which is required to confirm your knowledge and understanding of the career route you have chosen.

A mature attitude, team Player, able to use own initiative, polite, good customer service.
A full time position will be available at the completion of the apprenticeship with the opportunity to progress to higher levels.

Based on this opportunity you might also be interested in.

Opportunities with Inspiro Learning Limited

In today’s competitive marketplace, developing the right skills can help you to get ahead and stay ahead. Apprenticeships are a great way to achieve qualifications and earn money whilst also gaining the work experience employers look for. 

Choose an apprenticeship with Inspiro and they will help you to take your first step to an outstanding career.  As one of the UK’s largest work-based training providers Inspiro has the employer partnerships to offer apprentice job vacancies in your area.

Find Out More
Cyber Essentials
© 2021 GetMyFirstJob Ltd.

Your first steps into the world of work for Apprenticeships, Degree Apprenticeships, Work Experience & Graduate Jobs