- GMFJ Reference
90784
- Wages
£6.00 p/h
- Hours
35.00 per week
- Date Posted
20/09/2018
- Start Date
09/11/2018
- Approx. Duration
12 months
- Location
Newquay
- Status
Now Taking Applications
- Sector
Business & Administration
- Opportunity Type
Intermediate Level 2
- Employer
Greenways Law LLP
Description
You will undertake a variety of administration tasks as part of your role:
- Meeting and greeting clients for appointments
- Answering general enquiries, transferring and directing phone calls around the department as appropriate and taking/delivering messages promptly
- Dealing with cash and cheque payments
- Dealing with daily post (incoming and outgoing)Typing from dictations
- Assisting with Social Media and Website
- Bespoke projects assisting the Partners as and when
- Any other duties appropriate to the apprenticeship
- Confidentiality must be adhered to at all times, otherwise disciplinary action will be taken
- Full training will be given
- External training courses will be provided where suitable
For more information about this vacancy please contact Truro and Penwith College on 01872 305500 (Ref ID: 90784)
Company website : www.greenwayslaw.com
Desirable:
- Computer Literate
- Touch Typist
- GCSE grade C/4 or above in Maths and English
- Day 1 Recap key messages from induction on how to successfully complete the apprenticeship.Employee Rights and Responsibilities. Learner will develop an understanding of the role of organisations and industries, as well as gaining an understanding and awareness of employer’s expectations and employees’ rights and obligations.
- Day 2 Managing personal performance and development: SMART targets; Professional development; Career development goals; Work-life balance; Feedback; Learning styles; Time management.
- Day 3 Communication in a business environment: Clear, effective and professional written, verbal and non-verbal communication. Apprenticeship Assessment/ Programme Review visit at workplace.
- Day 4 Customer service and Sales: Maximising sales (upselling & cross selling); Sales techniques; Feature and benefits; Needs and expectations; Brand promises; Service offer; Service knowledge; Equality and Diversity.
- Day 5 Business awareness and change: Business structures and models; External and internal factors that may impact on a business; Goals, objectives and how these align with strategy; change implementation.
- Day 6 Equality and Diversity: Understanding equality and diversity; Benefits of E&D; Legal implications. Apprenticeship Assessment/ Programme Review visit at workplace.
- Day 7 Teamwork: Developing good work relationships; Making a positive contribution to the business; Dealing with conflict.
- Day 8 Project development (½ day): Identification of project; Developing business case; Developing project plan.Health and Safety. Legislation requirements.
- Day 9 Project development (½ day): Reviewing project progress; Developing project.Study ½ day. Apprenticeship Assessment/ Programme Review visit at workplace.
- Day 10 Presentation skills:Project review; Presentation skills; Presentation software.
- Day 11 Project presentations. Learner project presentations to employer audience. *Presentation of certificates for unit examination achievements.* Time/duration dependant on cohort group size.
Desirable:
- Conscientious
- Attention to detail
On successful completion of the apprenticeship there is a possibility if a job role.
Working Times: 9am – 5pm (with an hours lunch) Monday to Friday. Salary review after 3 months. Company Pension Scheme.