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Front of House Apprentice

The Royal Lodge (RH Hotels Ltd)
Exciting opportunity to complete an Apprenticeship in Hospitality Team Member whilst working for The Royal Lodge. Duties include greeting guests, reception, serving food and beverages. Apply Today!

The Royal Lodge (RH Hotels Ltd) - Employer

A busy, rustic guest house in a idyllic tourist spot in the heart of the Wye Valley. We are a guest house with 26 rooms and two function rooms. We do a mixture of general public, corporate and wedding trade.

The Royal Lodge  (RH Hotels Ltd)


12 months

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Job Summary

GBP 148.00
Symonds Yat East
New Vacancy
Catering & Hospitality
The Royal Lodge (RH Hotels Ltd)

Detailed Job Description

We are looking for enthusiastic Front of House Apprentice to join our team at The Royal Lodge.This position will include learning how to serve customers in various positions such as reception/front desk, bar service and waiting on tables. It will also include general housekeeping tasks, learning how to take a booking correctly, speaking to customers on the phone, looking after customers in general and helping with general front of house duties.

Your duties will include

Meeting and greeting customers.

Taking food and drink orders.

Building relationships with customers.

Preparation of drinks and some food.

Serving food and drinks

Cash and Card handling.

Understanding our menus and products.

General duties –

setting up/closing service.

Housekeeping duties

You will be expected to take payments.

As an Apprentice you will be included on a Hospitality Team Member Apprenticeship. Your qualification will be delivered by an Award Winning Training Provider who will support your learning and development throughout your Apprenticeship. This will involve a Regional Trainer coming to visit you on a regular basis to deliver the training and guide you through your Apprenticeship.

Requirements and Prospects

Qualifications required

None Specific

Skills required

Good time keeping skills..

Communication skills and an ability to work in a team.

The ability to talk to the general public confidently and politely.

.Basic IT skills. .

Personal Qualities


Good organisational and time management skills.

Must be punctual, with a can do attitude.

Must have personal pride in appearance.

What does a typical placement look like

Good time keeping skills..

Communication skills and an ability to work in a team.

The ability to talk to the general public confidently and politely.

.Basic IT skills. .

What you should wear

None Specific

Future prospects

Aspiring to become a duty manager with a progression to potentially be a general manager somewhere eventually or venue manager.

Additional Information

Training provided

Level 2 Hospitality Team Member Apprenticeship.

Apprenticeship standards are aimed at developing skills within the Apprentices & chosen career route, each standards has set knowledge, skills and behaviours required to be successful within the job role. This will include the completion of functional skills in Maths and English.

Once the apprentice has completed a minimum of 12 months training and the employer and Babcock regional trainer confirm they have met all the requirements of the standard they will be put through to end point assessment. The end point assessment is independent from the training and includes a variety of assessment methods which test the skills and knowledge of the apprentice to ensure they are fully competent in their role.

Each Apprentice will be supported throughout the apprenticeship by a structured programme of teaching, e-learning, face to face training and workplace mentoring; this will encourage and help them to meet the requirements of the new standards and will prepare them for the end of point assessment.

Babcock Training Limited - Learning Provider

In today’s competitive marketplace, developing the right skills can help you to get ahead and stay ahead. Apprenticeships are a great way to achieve qualifications and earn money whilst also gaining the work experience employers look for. 

Choose an apprenticeship with Babcock and they will help you to take your first step to an outstanding career.  As one of the UK’s largest work-based training providers Babcock has the employer partnerships to offer apprentice job vacancies in your area.

For more information about this vacancy please contact Babcock Training Limited on 0800 731 8199 or email: (Ref ID:91403)
Babcock Training Limited


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