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Apprentice Housekeeper

Durrant House Hotel
Exciting opportunity to complete an Apprenticeship Programme in Housekeeping with Durrant House Hotel. Duties are to ensure the hotel is cleaned to high standards. Apply Today!

Durrant House Hotel - Employer

We are a busy all season 125 bedroom hotel located in Bideford. We have bookings from both private and coach guests. We offer conference, banqueting and meeting facilities. We also hold dance weekends and private functions. We have the Olive Tree Restaurant and Appledore Bar. Food is served in the hotel from 12.00 noon until 21:30pm. We also have a Spa offering beauty treatments to both residents and non-residents of the hotel.

Durrant House Hotel

18/01/2019    

12 months


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Job Summary

91594
GBP 120.00
30.00
Bideford
18/10/2018
New Vacancy
Catering & Hospitality
Durrant House Hotel
Full-Time



Detailed Job Description

We are looking for an enthusiastic Apprentice Housekeeper to join our friendly team at Durrant House Hotel.

This role includes working with the house keeping team to present all areas of the Hotel to the highest standards. Maintaining hotel bedrooms & public area, ensuring bathrooms & facilities are presented to the required standard of cleanliness & hygiene.

The duties of the role will include but are not restricted to:

Clean corridors, lobbies, stairways, elevators and lounges as well as guest rooms.

Organise work schedule from the room status list, arrivals and departures.

Distribute linen, towels and room supplies using wheeled carts or by hand.

Restock room supplies such as drinking glasses, soaps, shampoos, writing supplies, and mini bar

Replace dirty linens with clean items

Inspect and turn mattresses regularly

Store all dirty laundry in line with company policy

Monitor guest laundry bags

Replace laundry bags and slips

Check all appliances in rooms are in working order

realign furniture and amenities according to prescribed layout

respond to guest queries and requestsrespond to calls for housekeeping problems such as spills, broken glasses

Deliver any requested housekeeping items to guest rooms

Remove room service items

Organise and restock cart at the end of the shift

Ensure confidentiality and security of guest rooms

Follow all company safety and security procedures

Report any maintenance issues or safety hazards

Observe and report damage of hotel property

As an Apprentice you will be included on a Hospitality Team Member- Housekeeping Apprenticeship. Your Qualification will be delivered by an Award Winning Training Provider who will support your learning and development throughout your Apprenticeship. This will involve a Regional Trainer coming to visit you on a regular basis to deliver the training and guide you through your Apprenticeship.

Requirements and Prospects

Qualifications required

No Formal Qualifications required

Skills required

To be successful in this role you will need to be a hard worker with good communication skills

To have high personal standards of cleanliness and presentation.

Must be motivated to work alone in areas once training has been given.

Good communication skills and confidence to actively engage with hotel guests & colleagues.

Personal Qualities

Provide excellent customer service.

You will need an outgoing personality and plenty of common sense

Reliable and Punctual

What does a typical placement look like

To be successful in this role you will need to be a hard worker with good communication skills

To have high personal standards of cleanliness and presentation.

Must be motivated to work alone in areas once training has been given.

Good communication skills and confidence to actively engage with hotel guests & colleagues.

What you should wear

No Formal Qualifications required

Future prospects

If the Apprenticeship is successfully completed there may be an opportunity for permanent employment within the hotel.

Additional Information

Training provided

Level 2 Hospitality Team Member Housekeeping Apprenticeship.

Apprenticeship standards are aimed at developing skills within the Apprentices’ chosen career route, each standard has set knowledge, skills and behaviours required to be successful within the job role. This will include the completion of functional skills in Maths and English.

Once the apprentice has completed a minimum of 12 months training and the employer and Babcock regional trainer confirm they have met all the requirements of the standard they will be put through to end point assessment. The end point assessment is independent from the training and includes a variety of assessment methods which test the skills and knowledge of the apprentice to ensure they are fully competent in their role.

Each Apprentice will be supported throughout the apprenticeship by a structured programme of teaching, e-learning, face to face training and workplace mentoring; this will encourage and help them to meet the requirements of the new standards and will prepare them for the end of point assessment.

Babcock Training Limited - Learning Provider

In today’s competitive marketplace, developing the right skills can help you to get ahead and stay ahead. Apprenticeships are a great way to achieve qualifications and earn money whilst also gaining the work experience employers look for. 

Choose an apprenticeship with Babcock and they will help you to take your first step to an outstanding career.  As one of the UK’s largest work-based training providers Babcock has the employer partnerships to offer apprentice job vacancies in your area.

For more information about this vacancy please contact Babcock Training Limited on 0800 731 8199 or email: Susan.Johnson@babcockinternational.com (Ref ID:91594)
Babcock Training Limited

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