Are you looking for a career in Local Government? Are you passionate about helping people? Are you a positive person who enjoys interacting and building relationships? If so we would like to hear from you.
A Local Authority offering the opportunity for career and personal development with a diverse range of services. Offering a package of excellent working conditions including flexible working.
Possible Start Date: 30/11/2018
Programme Duration: 24 months.
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This role presents an exciting and excellent opportunity for those wishing to start a career in local government by joining South Cambridgeshire District Council’s Customer Contact Service as an Apprentice where ‘we put the customer at the heart of everything that we do’ and for those who like a big challenge.
The customer service team delivers the front-line service for Housing Benefits and Council Tax Support. You must be motivated, confident and committed to delivering the best service to all our customers.
To deliver the best service we need the best people who can consistently meet and deliver our high standards. You must display an enthusiastic and positive demeanour at all times, be assertive and confident, be proactive in nature and demonstrate bags of common sense but also, there is a need to display empathy and tact in sensitive situations.
Successful candidates duties will include but may not be limited to the following:
GCSE Grade C or above (or equivalent) in Maths & English is preferred however not required as full on the job training will be provided.
Successful candidate will have the opportunity to progress onto other positions within the council.
You will achieve your Level 2 Customer Service qualification whilst gaining valuable on the job experience.
Paragon Skills is one of the top 10 national training providers in the UK. We currently hold a Grade 2 “Good” Ofsted rating and are on a journey to Outstanding. We deliver Apprenticeships and a complimentary range of accredited work based programmes of learning for the services, Marine and automotive sectors. 97% of our apprentices would recommend us to a friend.
Paragon Skills currently inspires over 3000 learners and supports 1500 employers in achieving their goals
For more information about this vacancy please contact Paragon Skills on 02393 876590 or
email: firstname.lastname@example.org (Ref ID:91781)
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