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Hospitality Team Member Apprentice - Food and Beverage Service

The NEC Group - Amadeus
If you have a passion for food and people – we can do the rest! We can offer you the opportunity to work with and be mentored by our award winning management team.

The NEC Group - Amadeus - Employer

Amadeus is the Catering and Hospitality business of the NEC group; we have a presence at all of the NEC Group home venues as well as some Regional Venues such as Cadburys World, Dudley Zoo, Library of Birmingham and Compton Verney, Belfast and East of England Arena Peterborough The East of England Arena and Events Centre provides unrivalled facilities of indoor and outdoor space. We provide high quality catering and hospitality for exhibitions, trade fair, Arenas and outdoor concerts through to corporate and conferences. We offer the highest standard of hospitality and event catering. The NEC Group is about Bringing Live to Life ®, creating destinations of the future, and making every moment count for our customers. With over 40 years’ experience and more than 1500 staff, we cater for 4 million visitors over 1000 events a year across our venues. Our desire is to deliver an outstanding food service experience in each of the venues that we operate in. We do this by training every single one of our staff to the highest standards; this has led us to winning more than 650 awards for quality and innovation in our Catering team.



18 Months

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Job Summary

GBP 150.00
New Vacancy
Catering & Hospitality
The NEC Group - Amadeus

Detailed Job Description

We are different, we are innovative and we have MADE the difference. Please visit for more information.

Amadeus and the NEC Group is a great place to work, we offer free on site staff parking, a free meal during your shift and a choices benefits scheme that can offer private medical, extra holiday etc.

We also offer a reward scheme called ‘Brilliance’ which gives our staff the opportunity to nominate each other for being ‘brilliant’, you can earn points that can be exchanged for a wide range of gifts. If you have the drive and commitment; and are passionate about the food industry – we can offer you the chance to succeed.

Specific duties will include, but not be limited to:

- Strive to serve food and beverage food to Amadeus standard and specification.

- Follow all Amadeus standards in relation to service, speed of service and hospitality.

- Prepared to Learn from experienced team members on how to work/run all relevant food and beverage areas.

-To attend daily briefings and carry out the shift duties assigned by the catering manager within the operational area.

- Assist other departments wherever necessary and maintain good working relationships with your colleagues.

- Awareness of departmental targets and strive to achieve them as part of the team

- Meet all health and hygiene requirements when handling food and/or operating equipment.

- Adhere to dress code and personal hygiene standards at all times.

- Ensure that you attend work when required by checking the rota on a regular basis.

- To adhere to Health & Safety, Fire, Food Safety and licensing regulations at all times.

Requirements and Prospects

Qualifications required

Good standard of Numeracy and Literacy

Preferred GCSE 4 and above

Skills required

  • A willingness to learn and have a passion and creative flair for food presentation
  • A positive attitude and sense of humour
  • Take pride in work and attention to detail
  • Have an approachable manner with both customers and colleagues
  • Good communication skills
  • Be willing to work within a team and support others

Personal Qualities

  • Good time keeping and can prioritise work load
  • Honest and trustworthy
  • Good standard of personal hygiene, presentation and time management skills
  • Flexible approach
  • Good work ethic

Future prospects

The Apprenticeship will provide you with hands on, practical experience combined with theory. You will work toward a hospitality team member Apprentice standard and a permanent position in a multi award winning business. Successful candidates may be given the opportunity to progress to a higher level Hospitality Supervisor Apprenticeship where they can work toward becoming a team leader. You will also have the opportunity to work across Amadeus and NEC sites to gain further industry knowledge and experience.

£5.00 per hour 1- 6 months

£5.50 per hour 7-12 months

£6.00 per hour 13- 18 months

£6.50 per hour 19-22 months

(Subject to successful reviews)

National living wage will be in place if aged 20 years or over after the first year of the apprenticeship.

Additional Information

Training provided

Level 2 Qualification at Pass, Merit or Distinction

This role is based in the Peterborough area but may involve visiting other sites across the UK to support business demands. The role will include preparation of service areas, Service of food and beverage to a very high standard. This will include working different shifts as required by the business. This will include evening and weekend working. The job is very physical and will include you working and thinking on your feet. It’s a fast paced, high energy environment that can be demanding but lots of fun.

Peterborough Regional College - Learning Provider

For more information about this vacancy please contact Peterborough Regional College on 01733 762121 or email: (Ref ID:92220)
Peterborough Regional College


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