Depot and Transport Office Apprentice

  • Mitchell & Webber Ltd
  • Redruth, Cornwall
  • £3.90 per hour

To assist in a busy depot and transport office with varied duties including administration and maintenance tasks, the candidate will be a member of our small friendly team.

Vacancy provider logo for Truro and Penwith College

  • GMFJ Reference
    92665
  • Wages
    £3.90 p/h
  • Hours
    40.00 per week
  • Date Posted
    21/11/2018
  • Start Date
    04/02/2019
  • Approx. Duration
    12 months

  • Location
    Redruth
  • Status
    Now Taking Applications
  • Sector
    Business & Administration
  • Opportunity Type
    Intermediate Level 2
  • Employer
    Mitchell & Webber Ltd

Description

Reporting to the Depot Manager to begin with the candidate will be introduced to the daily running of a busy fuel depot.

Tasks will include regular depot checks (and the documentation thereof), load printing and customer communication.

Further duties will be assisting the transport manager with tachograph analysis, report printing and vehicle maintenance schedules. Other yard duties will include the training in and the use of forklift and telehandler for the loading and unloading of goods.

Full training and time will be given for the candidate to achieve the relevant qualifications. In time there will be training in all aspects of Mitchell and Webber, accounts, sales and maintenance so that the candidate will be well versed in all operations.

For more information about this vacancy please contact Truro and Penwith College on 01872 305500 (Ref ID: 92665)

Company website : www.mitweb.co.uk

Desirable:

  • Use of email and Microsoft office software

Desirable:

  • GCSE/ or equivalent in Maths and English grade C/4 or above
  • Driving license

Introduction to apprenticeship content and how to successfully achieve How to use the E-portfolio system to submit work and track progress How to take charge of own learning, including learning how to think creatively and how to reflect on practice

Also includes: Equality, Diversity and Inclusion, Employment Rights and Responsibilities, Health and Safety and E-Safety Business Administration Skills taught programme

  • Day 1 Thursday 4th April 2019 Recap key messages from induction on how to successfully complete the apprenticeship.Employee Rights and Responsibilities. Learner will develop an understanding of the role of organisations and industries, as well as gaining an understanding and awareness of employer’s expectations and employees’ rights and obligations
  • Day 2 Thursday 2nd May 2019 Managing personal performance and development: SMART targets; Professional development; Career development goals; Work-life balance; Feedback; Learning styles; Time management
  • Day 3 Thursday 16th May 2019 Communication in a business environment: Clear, effective and professional written, verbal and non-verbal communication (day 1 of 2)
  • Day 4 Thursday 30th May 2019 Communication in a business environment: Clear, effective and professional written, verbal and non-verbal communication (day 2 of 2)
  • Day 5 Thursday 13th June 2019 Tuition Support Day – for self-study units: Optional units including:Unit 102 – Use a telephone and voicemail system Unit 103 – Meet and welcome visitors in a business environment Unit 202 – Produce business documents Unit 207 – Provide reception services Unit 242 – Using email
  • Day 6 Thursday 27th June 2019 Customer Service and Sales: Maximising sales (upselling & cross selling): Sales techniques; Feature and benefits; Needs and expectations
  • Day 7 Thursday 18th June 2019 Customer Service and Sales: Brand promises; Service offer; Service knowledge; Equality and Diversity.
  • Day 8 Thursday 5th September 2019 Study day
  • Day 9 Thursday 19th September 2019 Business awareness and change: Business structures and models; External and internal factors that may impact on a business; Goals; objectives and how these align with strategy; change implementation
  • Day 10 Thursday 3rd October 2019 Equality and Diversity: Understanding equality and diversity; Benefits of E&D; Legal implications
  • Day 11 Thursday 17th October 2019 Teamwork: Developing good work relationships; Making a positive contribution to the business; Dealing with conflict
  • Day 12 Thursday 31st October 2019 Project development: Identification of project; Developing business case; Developing project plan.Study time ½ day
  • Day 13 Thursday 14th November 2019 Presentation skills: Project review; Presentation skills; Presentation software
  • Day 14 Thursday 28th November 2019 Study day
  • Day 15 Thursday 12th December 2019 Health and Safety: Legislation requirements
  • Day 16 Thursday 9th January 2019 Project Development (½ day): Reviewing project progress; Developing project.Study time ½ day.
  • Day 17 Thursday 23rd January 2020 Presentation skills: Final practice day for presentations.Study time ½ day.
  • Day 18 Thursday 6th February 2020 Project presentations: Learner project presentations to employer audience*Presentations of certificates for unit examination achievements.*Time/duration dependant on cohort group size.

Desirable:

  • Good interpersonal and communication skills
  • Flexibility (in time) to work early or late as required
On successful completion of the apprenticeship there is a possibility of a future job role.
There will be a salary review based on performance. There is a company pension that the apprentice can join. The working times are: 8am till 5pm with the view to moving onto a shift system.

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